Title: When%20Residence%20Stands%20Up%20for%20Commuter%20Students:%20The%20Commuter%20Student%20Hostel%20at%20Walter%20Gage%20Residence
1When Residence Stands Up for Commuter
StudentsThe Commuter Student Hostel at Walter
Gage Residence
Student Housing and Hospitality Services
- Rana Hakami
- Residence Life Manager
- Walter Gage Residence
- University of British Columbia
Oana Toma Residence Coordinator Place Vanier
Residence University of British Columbia
2Student Housing and Hospitality Services
3- 36330 undergraduate students
- 8352 graduate students
- 8650 students living in single-student housing
- 796 family student housing units
4Whats the big deal with Commuter Students at UBC?
Student Housing and Hospitality Services
19
81
5Pop Quiz 1
Student Housing and Hospitality Services
- What percentage of CS do you think live
- With parents, guardians, or relatives?
- Alone or in shared rental?
- In a personally owned home?
6Defining Commuter Students at UBC
Student Housing and Hospitality Services
10
19
6
37
7So what is the big deal?
Student Housing and Hospitality Services
- Engagement
- commuter students are less engaged how do we
know? - Awareness
- staff and faculty awareness of the demographics,
needs, and issues why? - commuter students are not accessing the resources
available why?
8Residence Life Commuter Students
Student Housing and Hospitality Services
9What did we learn from getting this off the
ground?
Student Housing and Hospitality Services
VPS Initiative Engage Commuter Students
10Commuter Student Hostel
Student Housing and Hospitality Services
- Some Logistics Highlights
- CSH is available Sunday Thursday.
- Reservations not available for Sunday evenings
preceding a holiday Monday. - CSH Nightly Rate is 30.
- Maximum of 2 night stay in 7 night period.
- Reservation available 30 days in advance or
less. - Opens mid September, closed during the winter
break, opens mid January, closed after exams. - Student numbers of guests are screened upon
registration to ensure service is used by
commuter students not current residents or
non-student.
11The Truth About Year 1
Student Housing and Hospitality Services
- 222 nights booked
- Revenue over 6,500 (CSH), 15,500 (total incl.
Winter Break Closure) - 17 occupancy for Year 1 Term 1
- 11 occupancy for Year 1 Term 1 2
- Total capacity 3000 stays/year
- Total potential revenue at 50 capacity 32,000
- Total cost of losing 16 8-month contracts
- 70,910 (16 students remain on the lottery
waitlist)
12Comparison Year 1 vs Year 2
Student Housing and Hospitality Services
11 occupancy Year 1 Term 1 2 33 occupancy
Year 2 Term 1 (no special programs) 50
occupancy Year 2 Term 1 (special programs)
13Pop Quiz 2 Most popular day of the week?
Student Housing and Hospitality Services
14Student Housing and Hospitality Services
Pop Quiz 3 Most popular month?
15Student Housing and Hospitality Services
Pop Quiz 4 Does use vary based on gender?
Year 1 Term 1 2
Year 2 Term 1
16So did they like it? The Student Perspective!
Student Housing and Hospitality Services
- After the first year, a survey was sent out to 85
students, and 23 responded (28). - 87 identified as undergraduate
- 95 identified as full-time
- Almost all students said they would stay there
again, and refer their peers to the CSH. - The majority either had early morning class/exam,
or exceptional circumstances that made commuting
very difficult.
17How did students find out about CSH?
Student Housing and Hospitality Services
18Student Housing and Hospitality Services
Was it useful? The Faculty/Staff Perspective!
- After the first year, a survey was sent out to 59
faculty and staff, and 26 responded (44). - Virtually everyone who responded knew about CSH
and had recommended it to students with mixed
success - Most frequently received feedback from
faculty/staff - Better promotion and marketing of service to
students!
CSH
19Challenges Identified
Student Housing and Hospitality Services
- Marketing
- Logistics
- Setup, Maintenance Day-to-day Operations
20Challenges Identified
Student Housing and Hospitality Services
21Challenges Identified
Student Housing and Hospitality Services
- Marketing
- Logistics
- Setup, Maintenance Day-to-day Operations
22Challenges Identified
Student Housing and Hospitality Services
- Marketing
- Logistics
- Setup, Maintenance Day-to-Day Operations
23THANK YOU!
Student Housing and Hospitality Services
- Student Housing and Hospitality Services
- Allan DeJong (General Manager)
- Nance Moseley (Rooms Manager)
- Debra Elliot (Front Office Manager)
- Facilities Building Services
- Dan Devlin (Building Services Manager for Walter
Gage and Child Care) - Publications
- Deborah Johnson (Editorial Assistant)
- Student Development
- Kim Kiloh (Student Development Officer)
- Lydia Hol (Student Directed Seminar Coordinator)
- Janice Robinson
- Director, Residence Life
24REFERENCES
Student Housing and Hospitality Services
- Hol, Lydia. (2009, September). Commuter student
hostel. Connections Life at UBC, 2, 32. - McClanaghan Associates. (2009, December). UBC
student housing demand study. Retrieved from
http// www.planning.ubc.ca/news_events/whats_new/
articles263.php - Planning and Institutional Research. (2008).
National Survey of Student Engagement UBC
Vancouver. Retrieved from http//www.pair.ubc.ca/
surveys/nsse/index.htm - Sullivan, Sean. (2009, September 8). UBC launches
one-of-a-kind commuter hostel. UBC Reports, 55
(9), Retrieved from http//www.publicaffairs.ubc.
ca/2009/09/04/ubc- launches-one-of-a-kind-commuter
-hostel/
25MORE INFORMATION
Student Housing and Hospitality Services
- Rana Hakami
- 604.822.2071
- rana.hakami_at_ubc.ca
Oana Toma 604.822.2868 oana.toma_at_ubc.ca
http//www.housing.ubc.ca/student-residences-van/c
ommuter-hostel