Influences on Employee Behavior Jayendra Rimal

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Influences on Employee BehaviorJayendra Rimal
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Introduction

• Employee behaviour is dependant on promotion of
  individual development and meeting
  organizational goals.
• HRD programs help improve organizational
  performance through activities aimed at changing
  employee behavior.
• HRD has had a strong focus on employee
  behaviour.
• What are the major factors influencing employee
  behaviour?

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Categories of Employee Behaviour

• External Influences
• (a) External environment (outside the
  organization)
• (b) Work environment (inside the organization)
• Internal Influences
• (a) Within the employee including motivation,
  attitudes, KASOCs (knowledge, abilities,
  skills and other characteristics) etc
• These two forces interact to produce a given
  behaviour that has direct relationship to the
  personal and organizational outcomes

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External Influences on Employee Behavior

• Factors in the External Environment
• State of the economy (inflation unemployment
  etc.)
• Govt. laws and regulations
• What competitors are doing
• Labour unions
• Global and technological issues
• In general STEP-L (Social, technological,
  economic. political and legal issues)
• Special mention downsizing and mergers
  acquisitions

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External Influences on Employee Behavior, contd

• Factors in the Work Environment
• Outcomes Personal and organizational
• Supervision leadership Self-fulfilling
  prophecy
• The organization Reward org culture job design
• Coworkers Norms group dynamics teamwork
  trust

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Internal Influences on Employee Behavior

• 1. Motivation The psychological process that
  causes the arousal, direction and persistence of
  voluntary action that are goal directed. It is a
  fundamental internal influence on employee
  behaviour. Some theories
• a. Need based Underlying needs like need for
  safety or power drive motivation (Maslows Need
  Alderfers ERG Herzbergs theories)
• b. Cognitive Process A process controlled by
  conscious thoughts, beliefs and judgments
  (Expectancy Goal- setting Social learning
  Equity theories)
• c. Non-cognitive An interaction between
  behaviour and external events without appealing
  to internal thoughts or needs (Reinforcement
  theory)

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Other Internal Influences on Employee Behavior

• 2. Attitudes
• Represents a persons general feeling of
  favorableness or unfaborableness towards some
  stimulus object.
• e.g. person, place, event or idea
• 3. Knowledge, skills, abilities other
  characteristics
• Knowledge is an understanding of factors or
  principles related to a particular subject
  (cognitive)
• Skills are similar to abilities but combine
  abilities with capabilities developed as a
  result of training or experience (psychomotor)
• Abilities are long lasting general capacities
  related to the performance of a set of tasks and
  generally develop over time through interaction
  of heredity and experience (cognitive)

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Thank you !