How important is ISO 90012008 certification when evaluating a company - PowerPoint PPT Presentation

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How important is ISO 90012008 certification when evaluating a company


ISO 9001 certificate will provide maximum benefit to your Business. ISO 9001 Will be benefited to both the Large and Small Companies. – PowerPoint PPT presentation

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Title: How important is ISO 90012008 certification when evaluating a company

How important is ISO 90012008 certification when
evaluating a company?
Over 350,000 companies world is registered to ISO
9001. The key benefits they find include-
  • Increased customer satisfaction.
  • Improved quality management processes.
  • Increased revenue and market share.
  • Impacts on the environment.
  • Cost Reduction.
  • Quality awareness among employees
Increased Customer Satisfaction
  • Many of the benefits to businesses also benefit
  • their customers.
  • Increased efficiency.
  • Reliability of product or service quality.
  • A reputation for safety environmental
  • Repeatable systems.
  • Enhanced customer satisfaction and improved
  • customer loyalty leading to repeat business
  • Ensuring customer satisfaction through the
  • quality management system is a key aim
  • of the standard.
  • It will increase customer satisfaction and more
  • effective customer communication.
Improved quality management processes
  • The ISO 9001 standard is based on
  • a number of quality management principles,
  • including a strong customer focus.
  • ISO 90012008 helps ensure that customers
  • get consistent, good quality products
  • services, which in turn brings many
  • business benefits.
  • ISO document management system helps you
  • meet customer needs.
  • Win more high value customers with
  • better customer service.
Increased revenue and market share
  • ISO Certified businesses are highly likely to
    increase their market share and, as a consequence
    - their revenue.
  • In fact, studies have shown that "the benefits of
    using standards are valued, in terms of
    contribution to company gross profit, at between
    0.15 and 5 of annual sales revenues.
  • Increased revenue and market share obtained
    through flexible and fast responses to market
Impacts on the environment
  • Environmental impact is becoming an increasingly
    important issue across the globe.
  • International Standards help reduce negative
    impacts on the environment.
  • Improve environmental performance of the supply
Cost Reduction
  • ISO 9001 quality manual saves time and cost by
    reducing mistakes, consequently helping to
    improve customer service.
  • ISO strategies is that reducing waste and
    increasing productivity leads to greater profits
    for certified companies.
Quality Awareness Among Employees
  • Becoming certified to the ISO 9001 standard
    raises quality awareness among employees and
    motivates them to attain quality objectives.
  • Corrective action and preventive action help to
    keep quality objectives in the minds of
Other Benefits of ISO 9001
  • 85 of registered firms report external benefits
  • Higher perceived quality
  • Greater customer demand
  • 95 report, internal benefits
  • Greater employee awareness
  • Increased operational efficiency
  • Reduced scrap expense
  • 30 reduction in customer claims
  • 95 improvement in delivery time
  • Reduced defects from 3 to 0.5
  • 40 reduction in product cycle time
Thank You.
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