Regional Workshop to disseminate Water Supply and Sanitation Standards of Quality of Service, adapted to LDCs Preparation to the ISO TC 224 Draft Standards test in Africa. WBI/InWEnt/AfWA/NWSC WORKSHOP KAMPALA (UGANDA), JULY 24-27, 2007

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Regional Workshop to disseminate Water Supply and
Sanitation Standards of Quality of Service,
adapted to LDCsPreparation to the ISO TC 224
Draft Standards test in Africa.
WBI/InWEnt/AfWA/NWSC WORKSHOP KAMPALA (UGANDA),
JULY 24-27, 2007
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• Conclusions of ISO Rabat workshop
• and follow up of ISO implementation first steps

Denis Désille programme Solidarité Eau
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Who was at the ISO Rabat Workshop?

• Representative of the 4 main water stakeholders
  (users, local governments, operators and
  regulators)
• From 10 French-speaking African countries (Benin,
  Burkina Faso, Burundi, DRC, Mali, Mauritania,
  Morocco, Niger, Senegal, Tunisia)

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What has be done?

• Not a training but collective works
• for a better understanding of ISO standards
• to design how ISO process can be implemented
• Works were based on similar activities than those
  scheduled for Kampala (standards presentation,
  discussions for understanding, methodology,
  standard extract studying, etc.)
• But ISO Kampala workshop has been updated with
• Rabat workshop conclusions
• First learning from countries where ISO process
  has been launched

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ISO Rabat main conclusions(taken into account
for Kampala Workshop)

• Each site will define its own monitoring system
  criteria evaluation
• An evaluation is needed between stages 2 and 3,
  to be sure action plans are realistic and shared
  between all stakeholders
• National ISO process advancements will be shared
  each 6 months at STC AfWA meetings
• National Standards committees must be informed
  and (if possible) involved in ISO process
• A road map is needed to implement the first steps
  of ISO process (moving from a conceptual approach
  to pragmatic orientations)

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ISO road map implementation in 4 francophone
countries - What has be done ?
Benin Burkina Niger Senegal
Report on the workshop YES YES YES YES
Form an ISO mirror committee In pro. YES In pro. In pro.
Select sites for the test YES YES YES YES
Identify stakeholders at local level YES In pro. In pro. In pro.
Form local pilot committees YES In pro. NO NO
Estimation of necessary resources YES NO NO NO
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Conclusions

• If ISO 2451X main objectives are the same, local
  implementation will be specific to each context
• Local motivation is the key for success (ISO
  leaders must be national and local African water
  and sanitation services stakeholders)

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Thank you

• Denis Désille
• desille_at_pseau.org