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Learner Support Solutions and Online Tutoring for

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Learner Support Solutions and Online Tutoring for. Florida Community College at Jacksonville ... Help students identify areas for improvement ... – PowerPoint PPT presentation

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Title: Learner Support Solutions and Online Tutoring for


1
Learner Support Solutions and Online Tutoring for
Florida Community College at

Jacksonville
In partnership with
2
What Well Cover
  • What is SMARTHINKING?
  • Who are SMARTHINKINGs tutors?
  • Features of SMARTHINKINGS Services
  • Marketing the program
  • QA

3

What is SMARTHINKING?
SMARTHINKING provides people, technology and
training to help schools enhance and extend
tutoring and learner support for their students
over the Web
4
SMARTHINKING Experience
  • Worked with more than 400 colleges and
    universities
  • Helped more than 73,000 students
  • Provided more than 318,000 tutoring sessions
  • Developed custom tutoring programs for
    standardized tests, school systems, and teacher
    education

5
SMARTHINKINGs e-structors
CREDENTIALED Over 80 have a Masters and/or a
PhD in their discipline on average, tutors have
8 years of teaching experience. VERIFIED
screened by SMARTHINKINGs in-house academic
coordinators. TRAINED 4 module online training
program plus Practicum. MONITORED All
interactions with students are saved. In-house
coordinators evaluate performance.
6
SMARTHINKINGs e-structors
  • E-structors will
  • Encourage students with constructive criticism
  • Help students identify areas for improvement
  • Involve students in discussion and
    problem-solving strategies
  • Treat students with respect

7
SMARTHINKINGs e-structors
  • E-structors will NOT
  • Do assignments for the learner, give answers,
    edit or write any portion of papers
  • Review and correct errors without active
    participation of the learners
  • Comment on grades or predict a possible grade

8
  • hi, i am taking college algebra right now.  i
    need your services.  what i need to do is fax you
    a set of 21 questions. and i need for you to
    answer all the questions within a 1 to 2 hour
    time limit.  when you have answered them i need
    you to fax the answers back to me.  i will pay
    you how much ever it costs.  but i will need them
    answered within the 1 to 2 hour time limit.  can
    you help me and do this for me?  get to me asap. 
    thanks.

9

SMARTHINKINGs Support Offerings
  • Math (Basic Math Calculus II)
  • Statistics
  • Accounting
  • Economics
  • Chemistry
  • Physics
  • Biology
  • Spanish
  • Online Writing Lab
  • Live Writing

10
Fall and Spring Hours (EST)
  • LIVE TUTORING
  • Math 24 hours a day, 7 days a week
  • Chemistry, Statistics, Accounting, Economics,
    Writing
  • Sun-Thurs 3PM-1AM EST
  • Fri Sat 12PM- 6PM EST
  • Physics Biology
  • Sun-Thurs 9PM-1AM EST
  • QUESTION SUBMISSION and ONLINE WRITING LAB
  • All Subjects 24 hours a day, 7 days a week
  •  
  • PRE-SCHEDULED SESSIONS
  • Subjects and times available upon request
  •  

11
Time Deductions for Tutoring
  • LIVE TUTORING
  • Metered to the minute a 5-minute archiving fee
    per session
  • QUESTION SUBMISSION
  • 20 minutes
  •  
  • ONLINE WRITING LAB
  • 35 minutes
  •  
  • PRESCHEDULED SESSSIONS
  • 30 minutes a 5-minute archiving fee per
    session

12
Getting Started
  • Each FCCJ campus has been allocated a username
    and password to give to students.
  • Students will go to www.smarthinking.com,
    register, and create a unique username and
    password for themselves.
  • After registering, each student will have their
    own personal Academic Home Page, which looks like
    this

13
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14
How to Market SMARTHINKING to students
KEY INGREDIENT
FACULTY SUPPORT
  • Show your students the service how to use it
  • REQUIRE students to create an account and submit
    a paper or do a tutorial
  • Post information on website hang up posters
  • Remind your students about SMARTHINKING (they
    forget)

15
Now thats SMARTHINKING! David Cashwell Sales
Director (202) 543-5034 ext. 225 cashwelld_at_smarthi
nking.com www.smarthinking.com
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