Title: Learner Support Solutions and Online Tutoring for
1Learner Support Solutions and Online Tutoring for
Florida Community College at
Jacksonville
In partnership with
2What Well Cover
- What is SMARTHINKING?
- Who are SMARTHINKINGs tutors?
- Features of SMARTHINKINGS Services
- Marketing the program
- QA
3What is SMARTHINKING?
SMARTHINKING provides people, technology and
training to help schools enhance and extend
tutoring and learner support for their students
over the Web
4SMARTHINKING Experience
- Worked with more than 400 colleges and
universities - Helped more than 73,000 students
- Provided more than 318,000 tutoring sessions
- Developed custom tutoring programs for
standardized tests, school systems, and teacher
education
5SMARTHINKINGs e-structors
CREDENTIALED Over 80 have a Masters and/or a
PhD in their discipline on average, tutors have
8 years of teaching experience. VERIFIED
screened by SMARTHINKINGs in-house academic
coordinators. TRAINED 4 module online training
program plus Practicum. MONITORED All
interactions with students are saved. In-house
coordinators evaluate performance.
6SMARTHINKINGs e-structors
- E-structors will
- Encourage students with constructive criticism
- Help students identify areas for improvement
- Involve students in discussion and
problem-solving strategies - Treat students with respect
7SMARTHINKINGs e-structors
- E-structors will NOT
- Do assignments for the learner, give answers,
edit or write any portion of papers - Review and correct errors without active
participation of the learners - Comment on grades or predict a possible grade
8- hi, i am taking college algebra right now. i
need your services. what i need to do is fax you
a set of 21 questions. and i need for you to
answer all the questions within a 1 to 2 hour
time limit. when you have answered them i need
you to fax the answers back to me. i will pay
you how much ever it costs. but i will need them
answered within the 1 to 2 hour time limit. can
you help me and do this for me? get to me asap.
thanks.
9 SMARTHINKINGs Support Offerings
- Math (Basic Math Calculus II)
- Statistics
- Accounting
- Economics
- Chemistry
- Physics
- Biology
- Spanish
- Online Writing Lab
- Live Writing
10Fall and Spring Hours (EST)
- LIVE TUTORING
- Math 24 hours a day, 7 days a week
- Chemistry, Statistics, Accounting, Economics,
Writing - Sun-Thurs 3PM-1AM EST
- Fri Sat 12PM- 6PM EST
- Physics Biology
- Sun-Thurs 9PM-1AM EST
- QUESTION SUBMISSION and ONLINE WRITING LAB
- All Subjects 24 hours a day, 7 days a week
-
- PRE-SCHEDULED SESSIONS
- Subjects and times available upon request
-
11Time Deductions for Tutoring
- LIVE TUTORING
- Metered to the minute a 5-minute archiving fee
per session - QUESTION SUBMISSION
- 20 minutes
-
- ONLINE WRITING LAB
- 35 minutes
-
- PRESCHEDULED SESSSIONS
- 30 minutes a 5-minute archiving fee per
session
12Getting Started
- Each FCCJ campus has been allocated a username
and password to give to students. - Students will go to www.smarthinking.com,
register, and create a unique username and
password for themselves. - After registering, each student will have their
own personal Academic Home Page, which looks like
this
13(No Transcript)
14How to Market SMARTHINKING to students
KEY INGREDIENT
FACULTY SUPPORT
- Show your students the service how to use it
- REQUIRE students to create an account and submit
a paper or do a tutorial - Post information on website hang up posters
- Remind your students about SMARTHINKING (they
forget)
15Now thats SMARTHINKING! David Cashwell Sales
Director (202) 543-5034 ext. 225 cashwelld_at_smarthi
nking.com www.smarthinking.com