Global Leadership: Building Global Leaders

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Global Leadership Building Global Leaders
Nancy L. Bennett General Director, Global
Learning Performance
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• 185 Billion in Revenues
• Worlds largest vehicle manufacturer
• Operate 120 plant sites in gt30 countries
• Sales in 190 countries
• 15 of world market
• 300,000 employees
• Negotiate with gt50 unions across the globe
• Global vehicle and service brands OnStar
• Global alliances

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• Values
• Customer Enthusiasm Integrity Teamwork
  Innovation
• Continuous Improvement
• Individual Respect Responsibility

Vision GMs Vision Is to Be the World Leader in
Transportation Products and Related Services

• Cultural
• Product/customer Focus
• Act As One Company

• Priorities
• Embrace Stretch Targets
• Move With a Sense of Urgency

Constant Drum Beat

• Business Strategy
• Great Cars and Trucks
• Stay Aggressive in the Marketplace
• Focus on Quality and Cost
• Generate Cash

• Vision Objectives
• Revenue Growth
• Global Market Share
• Net Income Margin
• RONA
• Stock Price

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Top 5 Business Challenges

• Creating a global culture that embraces/adapts to
  change
• Attracting, hiring and retaining high performers
• Developing a pool of talented managers
• Inspiring employee innovation and creativity
• Understanding executing the strategy

Source Leadership IQ survey of 2000 executives
in 2006
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The Global Environment

• The world is getting smaller - speed wins!
• Customers expect more and more value
• The competition is getting tougher
• If change is constant learning must be
  continuous
• Employees insist on learning to stay
  contemporary, competitive energized

The Ability to Learn Faster than our competition
will be Our Competitive Advantage!
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GMs Global Learning Model
Blended Learning
Enabling Change Focused on Capability,
Performance Results
Virtual Classroom
e-Learning
GoFast!
Distance Learning
14 Colleges 2,200 Courses
1997
2008
Each Step Has Improved Effectiveness, Speed and
Cost Efficiencies Through Reduction in
Fragmentation, Redundancies Misalignment
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GMs Alignment of Learning

• Aligned to Business and Global Processes
• Converged 32 training units saved 100M
• Focus Mission Critical, Leadership Change
• Reduced spending 66 headcount by 60
• e-learning grew 7x to 200,000 hours
• Launched 600 e-learning titles in 9 languages
• Quality moving up to 4.2 30 awards/6 years

Global and Cultural Challenges are Priorities!!
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Working in a Global Matrix Home Page
http//gmu.gm.com/global_matrix/index.html
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Senior Executives Rate the MostImportant Issues
Faced Today
100 50 0
A survey of more than 2000 companies in 23
countries
72
57
48
Leadership Training
Organizational Development Development
Restructuring
Source Watson Wyatt Worldwide/HRI
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GMs Global Leadership Development Objectives

• Drive Change in the Company
• Define Whats important to Global Success
• Give perspective of Senior Leadership
• Enable people to reach stretch goals
• by providing perspective and tools
• Provide Theory of the Case for key change
  efforts
• Provide technical knowledge/tools on Business
• Enhance Ownership of the Company

Build Leadership Benchstrength
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Global Leadership Curriculum Practices

• Use Curriculum to define One Company view of
• Leadership Values, Behaviors, Skills
• Position offerings appropriate for career roles
• Use Action Learning to ensure application of
  key
• Leadership Skill sets
• Focus Curriculum on Business Leadership and
• People Leadership
• Selectivity for Executive programs

Build Global Leadership Benchstrength
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GMs Leadership Development Curriculum
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Hot Skills For The FutureSources of
Competitive Advantage

• Leadership
• Strategic
• Operations

• Global
• Change
• Learning

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GM Leadership Course Structure
Business Simulation
Session II Operations
Session III Building Capability Global
Session I Business Management
Action Learning
E-Leaning Virtual
Real Time E-Learning
Real Time E-Learning
Focused on Business Execution and Results
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GM Succeeding As A Leader

• Customer Focus
• Managing Innovation
• Building Effective Teams
• Managerial Courage
• Organizational Agility
• Strategic Thinking

• Working with Ambiguity
• Drive for Results
• Managing Vision and Purpose
• Motivating Others
• Timely Decision Making
• Global Buisness Expertise

What It Means to be a GM Leader brochure
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GM Succeeding As A Global Leader

• Global Business Expertise
• Cross-Cultural Resourcefulness
• Cross-Cultural Agility
• Cross-Cultural Sensitivity
• Organizational Positioning Skills
• Humility

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Building Great LeadersGreat Leadership
Development Programs

• Align with the enterprises strategic agenda
• Focus on building global leadership capability
• Get leaders to deploy learning Leaders Teach
• Use technology to teach and record/reuse
• Use global design teams to test/translate
• Integrate with talent and performance management
  initiatives

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People Drive Results

• it's our people who drive the results.
• Numbers tell us where we've been
• people determine where we'll go.

Rick Wagoner Chairman/CEO
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Thank you for your interest in GM!
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Questions?