The chapter will address the following questions:

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Introduction

• The chapter will address the following questions
• What is the systems implementation process in
  terms of the construction and delivery phases of
  the life cycle?
• Can you describe the systems implementation
  phases in terms of your information building
  blocks?
• Can you describe the systems implementation
  phases in terms of purpose, activities, roles,
  inputs and outputs, techniques, and steps?

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What is Systems Implementation?

• What is Systems Implementation?
• Systems implementation is the construction of the
  new system and the delivery of that system into
  production (meaning day-to-day operation).

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The Delivery Phase of Systems Implementation

• Introduction
• This is the last system implementation phase in
  the life cycle -- deliver the new system into
  operation.
• To achieve the purpose of this phase, we must
  accomplish the following objectives
• Conduct a system test to ensure that the new
  system works properly.
• Prepare a conversion plan to provide a smooth
  transition to the new system.
• Install databases to be used by the new system.
• Provide training and documentation for
  individuals that will be using the new system.
• Convert from the old system to the new system and
  evaluate the project and final system.

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The Delivery Phase of Systems Implementation

• Activity Conduct System Test
• Steps
• The following steps are suggested to complete
  this activity.
• Step 1 - Obtain system test data.
• Step 2 - Ensure that all software packages,
  custom-build programs, and existing programs have
  been installed and that unit testing has been
  completed.
• Step 3 - Perform tests to check that all programs
  work properly together making appropriate
  revisions as needed and testing again.
• Step 4 - Record any required modifications to
  programs in the project repository.

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The Delivery Phase of Systems Implementation

• Activity Prepare Conversion Plan
• Steps
• The following steps are suggested to complete
  this activity.
• Step 1 - Collect and review design specifications
  for the new system to identify databases to be
  installed and user training needs.
• Step 2 - Establish a schedule for installation of
  databases.
• Step 3 - Identify a training program and
  schedule for the system users.
• Step 4 - Develop a detail installation strategy
  to follow for converting from the existing to a
  new production information system.
• Step 5 - Develop a systems acceptance test plan.

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The Delivery Phase of Systems Implementation

• Activity Install Databases
• Steps
• The following steps are suggested to complete
  this activity.
• Step 1 - Review the database structures for new
  databases.
• Step 2 - Identify existing data currently in
  production databases (and other sources) to be
  used to populate the databases for the new
  system.
• Step 3 - (optional) Obtain additional manual
  resources to do on-time keying of data not
  obtained from existing production databases.
• Step 4 - Write programs to extract data from
  production databases.
• Step 5 - Write programs to load new databases.

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The Delivery Phase of Systems Implementation

• Activity Install Databases
• Steps (continued)
• Step 6 - Conduct another system test to ensure
  new system is unaffected (see Activity Conduct
  System Test). This preventative step will ensure
  that no task accomplished in this activity
  adversely affects the new system.
• Step 7 - If necessary, revise the database schema
  and update the project repository.

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The Delivery Phase of Systems Implementation

• Activity Train System Users
• Applicable Techniques
• Written and oral communications skills are
  critical.
• Familiarity with organizational behavior and
  psychology may also prove helpful.
• Steps
• The following steps are suggested to complete
  this activity.
• Step 1 - Collect documentation that may prove
  useful in developing user documentation and
  training guides.
• Step 2 - Write user documentation manuals.
• Step 3 - Referring to the conversion plan, review
  the training needs of the system users.

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The Delivery Phase of Systems Implementation

• Activity Train System Users
• Steps (continued)
• Step 4 - Schedule training sessions. (individual
  and group sessions).
• Step 5 - Conduct training sessions and distribute
  user documentation.

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The Delivery Phase of Systems Implementation

• Activity Convert to New System
• Applicable Techniques
• Project and process management.
• Steps
• The following steps are suggested to complete
  this activity.
• Step 1 - Review the conversion plan.
• Step 2 - Complete the detailed steps outline in
  the conversion plan.
• Step 3 - Schedule meeting with project team to
  evaluate the development project and the
  production system.
• Step 4 - Conduct review meeting - record
  enhancement/fix requirements that are identified.

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Summary

• Introduction
• What is Systems Implementation?
• The Construction Phase of Systems Implementation
• The Delivery Phase of Systems Implementation