Sin%20t

1
MOBBING INCIDENTS IN SPANISH PROFESSIONAL NURSES
2003
EUROFEDOP JUNE-2004
2
MOBBING NURSES 2003
1. GENERAL 2. RESEARCH BY SATSE 3.
RESULTS 4. PROPOSALS AND STRATEGIES
EUROFEDOP JUNE-2004
3
MOBBING NURSES 2003
1. GENERAL (I)

• AFFECTS 10 OF THE WORKING POPULATION (E.U.)
• AFFECTS 15 OF THE SPANISH WORKING POPULATION
• PSYCHOLOGICAL HARASSMENT AT WORK IS THE
  PRINCIPAL
• CAUSE OF HEALTH PROBLEMS IN SPANISH WORKERS
• IT IS THE PRIMARY CAUSE OF WORKERS DISMISSAL
• MAIN SECTORS CIVIL SERVICE , EDUCATION
• AND HEALTH SERVICE

EUROFEDOP JUNE-2004
4
MOBBING NURSES 2003
1. GENERAL (II) THE NURSES THE
SECTOR MOST AFFECTED

• LARGE POPULATION OF WOMEN IN THE PROFESSION
• MULTIPLE HIERARCHY SYSTEM
• VOCATIONAL WORK AND A NON CONFRONTATIONAL
• ATTITUDE
• COMPLICATED AND POLYVALENT WORK

EUROFEDOP JUNE-2004
5
MOBBING NURSES 2003
2. RESEARCH BY SATSE (I)

• A STUDY REALIZED BY SATSE IN COLLABORATION
• WITH A SPANISH UNIVERSITY
• THE FIRST SPANISH MONOGRAPHIC STUDY RELATED
• TO MOBBING IN THE HEALTH SECTOR

EUROFEDOP JUNE-2004
6
MOBBING NURSES 2003
2. RESEARCH BY SATSE (II)

• 1000 INQUIRIES. (I.C. 95,5)
• QUESTIONNAIRE WITH 167
• ITEMS
• CONFIDENTIAL
• ANONYMOUS

EUROFEDOP JUNE-2004
7
MOBBING NURSES 2003
3. RESULTS (I)

• 3 OUT OF EVERY 4 ACTIVE NURSES ARE VICTIMS
• OF MOBBING DURING THEIR WORKING LIFE
• IN THE LAST 6 MONTHS MOBBING HAS AFFECTED
• 35 OF NURSES WHEN THE NATIONAL FIGURE
• FOR ALL CASES IS 15
• 90 OF THE AFFECTED NURSES KNOW WHAT
• MOBBING IS

EUROFEDOP JUNE-2004
8
MOBBING NURSES 2003
3. RESULTS (II)

• THE NURSES WHO ARE VICTIMS OF MOBBING HAVE
• MORE DAYS OFF WORK THAN OTHER PATHOLOGIES
• NURSES WHO SUFFER MOBBING ARE MORE LIKELY
• TO LEAVE THE PROFESSION, BE AN ABSENTEE FROM
• THEIR WORKPLACE, SMOKE MORE AND SUFFER MORE
• DEPRESSIONS

EUROFEDOP JUNE-2004
9
MOBBING NURSES 2003
3. RESULTS (III)

• PROFILE OF NURSES VICTIMS OF MOBBING
• - AGE 40 - 50 YEARS
• - WORK UNDER A DEFINED CONTRACT
• - COMPETETIVE WORKPLACE
• - MANAGEMENT STYLE PERMISSIVE
• - WORKING CONDITIONS AGRESSIVE AND WITH
  INCIDENTS

EUROFEDOP JUNE-2004
10
MOBBING NURSES 2003
3. RESULTS (IV)

• ONLY HALF OF THE AFFECTED NURSES DO SOMETHING
  ABOUT HARRASSMENT AT WORK
• ANXIETY, DEPRESSION, ANGUISH AND CRYING ARE
  TYPICAL REACTIONS TO THESE AGRESSIONS
• MOST OF THE WORKING COMPANIONS WILL NOT HELP OR
  SUPPORT THE VICTIMS
• POOR REACTION AND LACK OF SUPPORT BY THE
  ORGANIZATION (FIRM)

EUROFEDOP JUNE-2004
11
MOBBING NURSES 2003
3. RESULTS (V)

• MOST FREQUENT CAUSES OF MOBBING
• - PROFESSIONAL JEALOUSY
• - SUPPOSES A PROFESSIONAL THREAT
• - TO BE DIFFERENT TO THE REST
• - FAVOURABLE PROFESSIONAL OR FAMILY
  SITUATION
• - PROFESSIONALLY WELL KNOWN PERSON

EUROFEDOP JUNE-2004
12
MOBBING NURSES 2003
4. PROPOSALS AND STRATEGIES (I)

• AWARENESS AND RECOGNITION OF THE PROBLEM
• IT IS THE FIRST STUDY IN HEALTH AMBIT IN SPAIN
• SATSE IS THE FIRST ORGANIZATION THAT IS
  INVESTIGATING
• THIS SERIOUS PROBLEM
• DIFFUSION TO ALL HEALTH PROFESSIONALS AND
• AUTHORITIES

EUROFEDOP JUNE-2004
13
MOBBING NURSES 2003
4. PROPOSALS AND STRATEGIES (II)

• STRATEGIES TO BE USED BEFORE A LEGAL
• VACUUM AND AN INACTIVE ADMINISTRATION
• - PREVENTION PREVENTIVE GUIDE FROM SATSE
  FOR MOBBING
• - FORMATION AND INFORMATION FOR THE
• PROFESSIONALS
• - INFORMATION FOR PREVENTION AND UNION
  DELEGATES

EUROFEDOP JUNE-2004
14
MOBBING NURSES 2003
4. PROPOSALS AND STRATEGIES (III)

• FROM A PERSONAL POINT OF VIEW
• - REPORT PUBLICLY THE DAMAGE
• - TELL YOUR WORKMATES, FRIENDS AND FAMILY
• - MAKE A NOTE OF THE AGRESSIONS WITH
  WITNESSES WHERE POSSIBLE

EUROFEDOP JUNE-2004
15
MOBBING NURSES 2003
4. PROPOSALS AND STRATEGIES (IV)

• IF THE DAMAGE IS SERIOUS ASK FOR A VOLUNTARY
  MOVE OR
• LEAVE YOUR WORK IF NECESSARY
• SPECIALIZED PSYCHOLOGICAL ADVICE
• LEGAL HELP AND ACCUSATION TO THE RESPONSIBLE
  WORK
• AUTHORITIES

EUROFEDOP JUNE-2004
16
MOBBING NURSES 2003
4. PROPOSALS AND STRATEGIES (V)

• ABOUT THE ORGANIZATION (FIRM)
• - REMIND THEM OF THEIR OBLIGATION TO PROTECT
  THEIR WORKERS
• - ELABORATE A RISK MAP AND EVALUATION OF
  PSYCHO- SOCIAL RISKS
• JUDICIAL ACTION TO BE TAKEN BY THE AFFECTED
  NURSE
• - CRIMINAL
• - SOCIAL
• - CIVIL

EUROFEDOP JUNE-2004