Give Performance Feedback and Gain Employee Cooperation, Not Defensiveness - PowerPoint PPT Presentation

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Give Performance Feedback and Gain Employee Cooperation, Not Defensiveness

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This webinar delivers skills to give employees feedback the way they want to be given. So that they become cooperative and improve their performance. – PowerPoint PPT presentation

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Title: Give Performance Feedback and Gain Employee Cooperation, Not Defensiveness


1
  • Give Performance Feedback and Gain Employee
    Cooperation, Not Defensiveness

www.onlinecompliancepanel.com 510-857-5896
customersupport_at_onlinecompliancepanel.com
2
  • Instructor Profile
  • Ross Blake is a senior level
    trainer with 25 years of experience in designing
    and delivering training in conflict resolution,
    team building, performance feedback, meeting
    facilitation, and other communication
    skills.His clients include several Fortune 500
    companies as well as banks, manufacturing,
    service, military, and educational institutions.
    Blair Bristol-Myers Squibb Corning
    Incorporated the Social Security Administration
    Tyco Electronics and other small to mid-size
    organizations have benefited from his
    services.It's important to Ross that his
    participants learn skills so they can make
    positive changes in the workplace. He has spoken
    at industry conferences and before other business
    and training groups. He is the author of the book
    How to Give Employees Performance Feedback
    Resolve Resistance, and is a graduate from Ohio
    University.

www.onlinecompliancepanel.com 510-857-5896
customersupport_at_onlinecompliancepanel.com
3
  • Description
  • Many supervisors and managers
    delay giving employees feedback because they
    don't know how to successfully resolve
    defensiveness and other negative reactions,
    including blame, excuses, and complaints when
    they occur.
  • This allows unproductive employee work behaviors
    such as spreading negative gossip, surfing the
    internet instead of working, arriving late for
    work, or not following procedures to continue and
    worsen.
  • This webinar delivers skills to give
    employees feedback the way they want to be given
    it so they're much more likely to cooperate and
    improve their performance. It also includes two
    skills to successfully resolve defensiveness, and
    the issues behind it, and how to give positive
    feedback effectively.As a result, both manager
    and employee performance improves issues are
    resolved more time is spent completing tasks
    instead of arguing and jobs become easier.

Feedback
www.onlinecompliancepanel.com 510-857-5896
customersupport_at_onlinecompliancepanel.com
4
  • Why you have to Attend
  • This question would arise in your
    mind so here is the answer for it.
  • The Participants will learn skills, not
    theories.
  • How to give feedback that gains employee
    cooperation instead of defensiveness.
  • What to say and how to say it.
  • Resolve defensiveness, negative reactions, and
    the employee issues that are often behind them.
  • Gain confidence in your ability to deliver
    feedback achieve positive results.
  • Improve manager-employee work relationships.

www.onlinecompliancepanel.com 510-857-5896
customersupport_at_onlinecompliancepanel.com
5
  • Objectives of this Presentation
  • The objectives of the presentation are
    about to discuss
  • Why "Constructive Criticism" Isn't Constructive
  • Pitfalls for Managers in Giving Feedback Why We
    Don't Give It
  • The Value of Gaining Employee Cooperation Instead
    of Demanding Employee Compliance to Improve
  • Skill to Give Feedback to Gain Employee
    Cooperation Instead of Defensiveness
  • Skills to Resolve Defensiveness, Other Negative
    Reactions, and Issues
  • Skill to Give Positive Feedback Believably and
    Effectively

www.onlinecompliancepanel.com 510-857-5896
customersupport_at_onlinecompliancepanel.com
6
  • Who all are can be Benefited?
  • The people who are about to be promoted
  • Newly promoted
  • Existing supervisors
  • Managers needing more skills in order to
    effectively communicate with employees about
    improving their performance
  • Also beneficial for HR Professionals and
    technical managers who need to give employees
    feedback.

www.onlinecompliancepanel.com 510-857-5896
customersupport_at_onlinecompliancepanel.com
7
  • Live Session - How it works?
  • Username and Password will be sent to you 24
    hours prior to the webinar
  • Presentation handouts in pdf format will be
    mailed to you
  • Login to the session using the username and
    password provided to you
  • Get answer to your queries through interactive
    QA sessions via chat
  • Get certification of attendance.
  • Recorded Session - How it works?
  • A link will be provided to you upon purchase of
    the recorded session
  • Please click on the link to access the session
  • Presentation handouts in pdf format will be
    mailed to you
  • Get certification of attendance.

www.onlinecompliancepanel.com 510-857-5896
customersupport_at_onlinecompliancepanel.com
8
  • Get Connected With Us

www.onlinecompliancepanel.com
www.onlinecompliancepanel.com 510-857-5896
customersupport_at_onlinecompliancepanel.com
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