Title: Give Performance Feedback and Gain Employee Cooperation, Not Defensiveness
1- Give Performance Feedback and Gain Employee
Cooperation, Not Defensiveness
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2- Instructor Profile
- Ross Blake is a senior level
trainer with 25 years of experience in designing
and delivering training in conflict resolution,
team building, performance feedback, meeting
facilitation, and other communication
skills.His clients include several Fortune 500
companies as well as banks, manufacturing,
service, military, and educational institutions.
Blair Bristol-Myers Squibb Corning
Incorporated the Social Security Administration
Tyco Electronics and other small to mid-size
organizations have benefited from his
services.It's important to Ross that his
participants learn skills so they can make
positive changes in the workplace. He has spoken
at industry conferences and before other business
and training groups. He is the author of the book
How to Give Employees Performance Feedback
Resolve Resistance, and is a graduate from Ohio
University.
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3-
- Description
- Many supervisors and managers
delay giving employees feedback because they
don't know how to successfully resolve
defensiveness and other negative reactions,
including blame, excuses, and complaints when
they occur. - This allows unproductive employee work behaviors
such as spreading negative gossip, surfing the
internet instead of working, arriving late for
work, or not following procedures to continue and
worsen. - This webinar delivers skills to give
employees feedback the way they want to be given
it so they're much more likely to cooperate and
improve their performance. It also includes two
skills to successfully resolve defensiveness, and
the issues behind it, and how to give positive
feedback effectively.As a result, both manager
and employee performance improves issues are
resolved more time is spent completing tasks
instead of arguing and jobs become easier.
Feedback
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4- Why you have to Attend
- This question would arise in your
mind so here is the answer for it. - The Participants will learn skills, not
theories. - How to give feedback that gains employee
cooperation instead of defensiveness. - What to say and how to say it.
- Resolve defensiveness, negative reactions, and
the employee issues that are often behind them. - Gain confidence in your ability to deliver
feedback achieve positive results. - Improve manager-employee work relationships.
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5- Objectives of this Presentation
- The objectives of the presentation are
about to discuss - Why "Constructive Criticism" Isn't Constructive
- Pitfalls for Managers in Giving Feedback Why We
Don't Give It - The Value of Gaining Employee Cooperation Instead
of Demanding Employee Compliance to Improve - Skill to Give Feedback to Gain Employee
Cooperation Instead of Defensiveness - Skills to Resolve Defensiveness, Other Negative
Reactions, and Issues - Skill to Give Positive Feedback Believably and
Effectively
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6- Who all are can be Benefited?
- The people who are about to be promoted
- Newly promoted
- Existing supervisors
- Managers needing more skills in order to
effectively communicate with employees about
improving their performance - Also beneficial for HR Professionals and
technical managers who need to give employees
feedback.
www.onlinecompliancepanel.com 510-857-5896
customersupport_at_onlinecompliancepanel.com
7- Live Session - How it works?
- Username and Password will be sent to you 24
hours prior to the webinar - Presentation handouts in pdf format will be
mailed to you - Login to the session using the username and
password provided to you - Get answer to your queries through interactive
QA sessions via chat - Get certification of attendance.
- Recorded Session - How it works?
- A link will be provided to you upon purchase of
the recorded session - Please click on the link to access the session
- Presentation handouts in pdf format will be
mailed to you - Get certification of attendance.
www.onlinecompliancepanel.com 510-857-5896
customersupport_at_onlinecompliancepanel.com
8www.onlinecompliancepanel.com
www.onlinecompliancepanel.com 510-857-5896
customersupport_at_onlinecompliancepanel.com