Persuasion Tactics Used In B2C Marketing

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Persuasion Tactics Used In B2C Marketing

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The name of the game is persuasion. B2C marketing implements all the persuasive tactics to reach customers in a subtle way. If you directly pursue your customers to command them to buy then you will be ignoredThe psychology of consumers is complex but it looks for rationale; social and emotional reasons to commit to an action. – PowerPoint PPT presentation

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Title: Persuasion Tactics Used In B2C Marketing


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Persuasion Tactics Used In B2C Marketing
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  • The name of the game is persuasion. B2C
    marketing implements all the persuasive tactics
    to reach customers in a subtle way. If you
    directly pursue your customers to command them to
    buy then you will be ignoredThe psychology of
    consumers is complex but it looks for rationale
    social and emotional reasons to commit to an
    action.

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  • As a B2C business, how do you subtly affect
    consumers decision making?

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1.Discount effect with price markdowns
  • The discount effect is powerful with the right
    timing. Many B2C businesses offer discounts for
    holidays, special events and seasonal sales. By
    marking down the price, customers think they have
    a great deal. In actual fact, the markdown is the
    wholesale price. Consumers consider price a
    justification to purchase so discounts can also
    decrease the desirability of the product.

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  • Example
  • Retail price139.99. Our price 49.99.
  • 70 off
  • In this example, the product appears less
    desirable in consumers eyes. Discount tactics
    must be used with care.

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2.Sense of urgency
  • B2C businesses can motivate consumers to buy by
    offering a limited stock or period for purchase.
    This elevates demand, or the impulsive nature of
    consumers to buy right there and then. Notice
    that the content marketing conveys a great
    opportunity loss if the consumers do not buy. 

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  • Example
  • The product is in limited stock
  • The product is part of a limited time offer
  • If you dont get the product before a big event
    or season, you miss out
  • With proper implementation, urgency can catch the
    consumers attention. But then, you must remember
    that exaggerating the limited/exclusive quality
    of your product can hurt your brand image.

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3.Fear of missing out tactic in B2C marketing
  • Fear of missing out is amplified on social media
    where many B2C consumers are affected. If they
    see content of other people having fun, this will
    trigger their social insecurities. If they
    associate this social insecurity with a product
    that they do not yet have, they will buy it. This
    is the reason why B2C businesses encourage user
    generated content to trigger fear of missing out
    (FOMO) in other people. They know that sooner or
    later the social pressure to try their product or
    services will be too much.

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  • Example
  • Video hauls of B2C products
  • Sharing blogs/vlogs and photos of consumers using
    products on social media

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4. Strategic pricing models
  • B2C consumers love buying products with odd
    numbers as prices.  
  • Example an item that costs 1.99 seems closers
    to 1 than 2
  • Another tactic is decoy pricing this heightens
    profitability by conveying economic comparison on
    a certain product. Decoy pricing influences
    customers purchasing decision.

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  • Example
  • If there is a small and a large size (of
    popcorn, lets say) and the small is 4 and the
    large is 8, most people will buy the small.
    However, if you add a medium at 7, most people
    will buy the large because they say, Oh, its
    only a dollar more than the medium.'

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  • Thoughts This is a perfect manipulation of
    customers in a subtle way which directly
    increases B2C sales. This tactic will allow the
    business to settle on product price preferences
    and at the same time give information to
    customers of what product has the best value.

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5.Gift card tactics
  • Gift cards offer appealing ways to ensure high
    profit margins. They increase revenue for the B2C
    business, ensures future sales and decreases in
    returned merchandise. Interest from unredeemed
    balances can be a benefit as well. The benefit
    offered by gifts cards simultaneously drives
    conversions but financial data analysis should be
    taken when determining gift card programs.

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6.Buy one take one free
  • One, Take One people are most likely persuaded
    by the word free. This tactics will allow
    consumers to purchase beyond their budget
    allocation as if they will miss an opportunity if
    they wont grab the product buy one, take one.
  •  Example Buy one pant and take one free for
    only 26.5

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7.Content of benefits
  • Content showing the most significant benefits to
    the consumers is an effective persuasion method.
    Consumers are clear about the advantages of
    purchasing the product and they know about it
    instantly. These days, no one has the patience to
    trawl through pages of content about why they
    should choose product A over B.

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  • Its all in the mind! Digital marketing maneuvers
    online shoppers to buy products in spite of
    shoppers budget allocation. B2C marketers dwell
    on subtle tactics to influence you to stop, look
    and buy their products without realizing, as if
    of your own desire to have a better life. In such
    ways, marketers justify their efficacy in
    influencing buyers.

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