Title: Persuasion Tactics Used In B2C Marketing
1Persuasion Tactics Used In B2C Marketing
2- The name of the game is persuasion. B2C
marketing implements all the persuasive tactics
to reach customers in a subtle way. If you
directly pursue your customers to command them to
buy then you will be ignoredThe psychology of
consumers is complex but it looks for rationale
social and emotional reasons to commit to an
action.
3- As a B2C business, how do you subtly affect
consumers decision making?
41.Discount effect with price markdowns
- The discount effect is powerful with the right
timing. Many B2C businesses offer discounts for
holidays, special events and seasonal sales. By
marking down the price, customers think they have
a great deal. In actual fact, the markdown is the
wholesale price. Consumers consider price a
justification to purchase so discounts can also
decrease the desirability of the product.
5- Example
- Retail price139.99. Our price 49.99.
- 70 off
- In this example, the product appears less
desirable in consumers eyes. Discount tactics
must be used with care.
62.Sense of urgency
- B2C businesses can motivate consumers to buy by
offering a limited stock or period for purchase.
This elevates demand, or the impulsive nature of
consumers to buy right there and then. Notice
that the content marketing conveys a great
opportunity loss if the consumers do not buy.
7- Example
- The product is in limited stock
- The product is part of a limited time offer
- If you dont get the product before a big event
or season, you miss out - With proper implementation, urgency can catch the
consumers attention. But then, you must remember
that exaggerating the limited/exclusive quality
of your product can hurt your brand image.
83.Fear of missing out tactic in B2C marketing
- Fear of missing out is amplified on social media
where many B2C consumers are affected. If they
see content of other people having fun, this will
trigger their social insecurities. If they
associate this social insecurity with a product
that they do not yet have, they will buy it. This
is the reason why B2C businesses encourage user
generated content to trigger fear of missing out
(FOMO) in other people. They know that sooner or
later the social pressure to try their product or
services will be too much.
9- Example
- Video hauls of B2C products
- Sharing blogs/vlogs and photos of consumers using
products on social media
104. Strategic pricing models
- B2C consumers love buying products with odd
numbers as prices. - Example an item that costs 1.99 seems closers
to 1 than 2 - Another tactic is decoy pricing this heightens
profitability by conveying economic comparison on
a certain product. Decoy pricing influences
customers purchasing decision.
11- Example
- If there is a small and a large size (of
popcorn, lets say) and the small is 4 and the
large is 8, most people will buy the small.
However, if you add a medium at 7, most people
will buy the large because they say, Oh, its
only a dollar more than the medium.'
12- Thoughts This is a perfect manipulation of
customers in a subtle way which directly
increases B2C sales. This tactic will allow the
business to settle on product price preferences
and at the same time give information to
customers of what product has the best value.
135.Gift card tactics
- Gift cards offer appealing ways to ensure high
profit margins. They increase revenue for the B2C
business, ensures future sales and decreases in
returned merchandise. Interest from unredeemed
balances can be a benefit as well. The benefit
offered by gifts cards simultaneously drives
conversions but financial data analysis should be
taken when determining gift card programs.
146.Buy one take one free
- One, Take One people are most likely persuaded
by the word free. This tactics will allow
consumers to purchase beyond their budget
allocation as if they will miss an opportunity if
they wont grab the product buy one, take one. - Example Buy one pant and take one free for
only 26.5
157.Content of benefits
- Content showing the most significant benefits to
the consumers is an effective persuasion method.
Consumers are clear about the advantages of
purchasing the product and they know about it
instantly. These days, no one has the patience to
trawl through pages of content about why they
should choose product A over B.
16- Its all in the mind! Digital marketing maneuvers
online shoppers to buy products in spite of
shoppers budget allocation. B2C marketers dwell
on subtle tactics to influence you to stop, look
and buy their products without realizing, as if
of your own desire to have a better life. In such
ways, marketers justify their efficacy in
influencing buyers.
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