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The online community of inquiry model - what's next ?

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The online community of inquiry model - what's next ? Panel presentation Cleveland-Innes, M. Garrison, D.R. Ice, P. Shea, P. Swan, K. Agenda Brief introduction of CoI ... – PowerPoint PPT presentation

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Title: The online community of inquiry model - what's next ?


1
The online community of inquiry model - what's
next ?
  • Panel presentation
  • Cleveland-Innes, M. Garrison, D.R.
  • Ice, P.
  • Shea, P.
  • Swan, K.

2
Agenda
  • Brief introduction of CoI framework
  • M. Cleveland-Innes
  • Issues and next steps with the development of the
    CoI framework
  • D.R. Garrison
  • The place of emotional presence
  • M. Cleveland-Innes
  • Learner characteristics and perceptions of social
    presence
  • K. Swan
  • Socially rich technologies and the CoI
  • P. Ice
  • New research directions An investigation of the
    CoI framework and the "Net Generation
  • P. Shea

3
Community of Inquiry
  • Deliberating
  • Challenging
  • Problem Solving
  • Questioning
  • Reasoning
  • Connecting

The model is thoroughly social and communal ..
. a method for integrating emotive experience,
mental acts , thinking skills, and informal
fallacies into a concerted approach to the
improvement of reasoning and judgment.
Lipman, 2003
4
Canadians Garrison, Anderson Archer, 2000
5
Community of Inquiry Framework
Garrison, Anderson and Archer (2000)
Social Presence The ability of participants in a
community of inquiry to project themselves
socially and emotionally as real people
(i.e., their full personality), through the
medium of communication being used.
Cognitive Presence The extent to which learners
are able to construct and confirm meaning
through sustained reflection and discourse in a
critical community of inquiry.
Teaching Presence The design, facilitation and
direction of cognitive and social processes for
the purpose of realizing personally meaningful
and educationally worthwhile learning outcomes.
6
Ongoing research ad development
  • http//www.communitiesofinquiry.com/

7
IssuesCommunity of Inquiry Framework
  • Dr. Randy Garrison

8
Community Of Inquiry
  • The importance of a community of inquiry is that,
    while the objective of critical reflection is
    intellectual autonomy, in reality, critical
    reflection is thoroughly social and communal.
  • Lipman, 1991

9
Community of Inquiry Framework
Social Presence The ability of participants in a
community of inquiry to project themselves
socially and emotionally as real people
(i.e., their full personality), through the
medium of communication being used.
Cognitive Presence The extent to which learners
are able to construct and confirm meaning
through sustained reflection and discourse in a
critical community of inquiry.
Teaching Presence The design, facilitation and
direction of cognitive and social processes for
the purpose of realizing personally meaningful
and educationally worthwhile learning outcomes.
10
CoI Categories/Indicators
11
Social Presence
  • Social presence is defined as the ability of
    participants in a community of inquiry to project
    themselves socially and emotionally, as real
    people (i.e., their full personality), through
    the medium of communication being used.
  • (Garrison, Anderson Archer, 2000)
  • Effect of medium not most salient factor
    (contrary to Short, et al., 1976)

12
SP Categories
  • Open Communication
  • Group Cohesion
  • Affective Expression

13
Social Presence
  • The ability of participants to identify with the
    community (e.g., course of study), communicate
    purposefully in a trusting environment, and
    develop inter-personal relationships by way of
    projecting their individual personalities.

14
Questions
  • Have we placed too much emphasis on social
    presence (SP) in supporting online and blended
    communities of inquiry??
  • Is SP a required precursor to cognitive presence?

15
SP Group Identity
  • Purpose can be the basis of shared social
    identity (SP?).
  • If the purpose of SP is to communicate and
    collaborate, salient group identity will increase
    group cohesion.
  • A salient personal identity could in fact
    undermine the shared group identity (p. 153)
  • Rogers Lea, 2005

16
Nature of a CoI?
  • Learning space or social space?
  • Their use of the medium was functional,
    organized, time-driven, and carefully evaluated.
    (Conrad, 2002)
  • Manage pathological politeness (expectations
    activities)
  • Build community judiciously (takes time)

17
Cognitive Presence
  • Extent to which participants critically reflect,
    (re)construct meaning, and engage in discourse
    for the purpose of sharing meaning and confirming
    understanding.

18
Practical Inquiry Model (Adapted from Garrison
Archer, 2000)
19
Questions
  • How do we move inquiry beyond the exploration
    phase?
  • Does metacognitive awareness enhance the rate of
    progression and quality of the inquiry process?

20
CP Progression
  • Greatest need for research.
  • Cognitive presence is dependent upon purpose,
    collaboration and leadership.
  • Progressing through the phases of inquiry can be
    greatly facilitated by an understanding of the
    expectations and the inquiry cycle.

21
Teaching Presence
  • The design, facilitation, and direction of
    cognitive and social processes for the purpose of
    realizing personally meaningful and educationally
    worthwhile learning outcomes.

22
TP Categories
  • Design Organization
  • Facilitation
  • Direct Instruction

23
Teaching Presence
  • What is the role of teaching presence?
  • How essential is TP?

24
How Essential?
  • The body of evidence is growing rapidly attesting
    to the importance of teaching presence for
    successful online learning
  • The consensus is that teaching presence is a
    significant determinate of student satisfaction,
    perceived learning, and sense of community.

25
Contact Information
Dr. D. Randy Garrison Director Teaching Learning Centre University of CalgaryBioSciences Building2500 University Drive NWCalgary, Alberta, Canada T2N 1N4 Ph 403-220-6764FAX 403-282-0730garrison_at_ucalgary.ca
26
The place of emotional presence
Dr. Martha. Cleveland-Innes
27
Community of Inquiry
  • Deliberating
  • Challenging
  • Problem Solving
  • Questioning
  • Reasoning
  • Connecting

The model is thoroughly social and communal ..
. a method for integrating emotive experience,
mental acts , thinking skills, and informal
fallacies into a concerted approach to the
improvement of reasoning and judgment.
Lipman, 2003
28
Social Presence .
  • .. is defined as "the ability of participants in
    a community of inquiry to project themselves
    socially and emotionally, as real people (i.e.
    their full personality), through the medium of
    communication being used

29
Cohesive Behaviours Vocatives
Addresses or refers to the group using inclusive pronouns
Phatics, salutations
Interactive Behaviours Continuing a thread
Quoting from others messages.
Referring explicitly to others messages.
Asking questions
Complimenting, expressing appreciation
Expressing agreement
Affective Behaviours Expression of emotions
Use of humor
Self-disclosure
30
How emotional is the social ?
  • 7/15 social expressions corresponded
    significantly to more positive ratings of the
    social environment.
  • addressing others by name
  • complimenting
  • expressing appreciation
  • using the reply feature to post messages
  • expressing emotions
  • using humor
  • salutations.
  • Rourke Anderson, 2000

31
  • social-emotional literacy appears to be the most
    complicated of all types of digital literacy
  • Eshet, 2004
  • We argue that cognitive presence is more easily
    sustained when a significant degree of social
    presence has been established
  • Garrison, Anderson Archer, 2000
  • Social or emotional presence?

32
  • . COI model does allude to some aspects of
    instructor humanness, especially in the social
    presence component, perhaps there is room in this
    model for a more specific emphasis on the
    emotional presence. How can one have a true
    community without some aspect of emotional
    attachment or involvement in the lives of those
    who share that communal space?
  • Perry Edwards, 2005

33
Emotions and Learning
  • From brain research we know now that when we get
    emotional about a task we are involved in
    learning. Brain research has confirmed that
    emotions are linked to learning by assisting us
    in recall of memories that are stored in our
    central nervous system.
  • Practically speaking, this means as designers
    and educators need to create places that are not
    only safe to learn, but also spark some emotional
    interest through celebrations and rituals.
  • Fielding, 2006

34
Data points
  • Exploratory study of the impact of a concurrent
    participatory online workshop about emotion
  • Re-examined pre-post questionnaires and CMC
    transcripts
  • Extensive multi-disciplinary literature review
  • Student/instructor interviews regarding emotion
    online
  • Evaluation of EP items crossed referenced to
    initial elements

35
Definitions
  • Affect influence or action in relationship to
    feelings and emotions.
  • Emotions unconscious states that arise
    spontaneously.
  • Feelings the conscious expression of emotion.

36
Noticeable emotions online
  • Pride Enjoyment Like Dislike Thankfulness
    Appreciation Preference Irony / sarcasm
  • Delight Emphasis Excitement Yearning Passion
    Desire / hope Unhappiness Humor

37
DELIGHT/HAPPINESS I have absolutely no complaints and really only praise!
EXCITEMENT I love the medium! For a non-verbal processor who needs time to think before replying this is an absolutely perfect way to learn. Being hostage in a classroom of folks who think out loud is painful for me, so this particular format is lovely.
YEARNING/WISHING In the face-to-face environment my favorite words are "what do you mean by that? Please explain." I miss that in on-line discussion (my question seems unimportant).
UNHAPPINESS I think that I was sometimes confused by interactions with others and even offended at times when people expressed ideas and opinions that were dismissive of others or even blatantly discriminatory in nature. Had I been a less driven individual, such experiences may have caused me to quit the program.
38
Emotional Presence
39
Indicators of emotional presence
  • Emotion was expressed when connecting with other
    students. (EP in SP)
  • The instructor acknowledged emotion expressed
    online by students. (EP in TP)
  • Expressing emotion in relation to expressing
    ideas was acceptable in this course. (EP in CP)
  • I felt comfortable expressing emotion through the
    online medium. (EP in SP)
  • The instructor demonstrated emotion in online
    presentations and/or discussions. (EP in TP)
  • I found myself responding emotionally about ideas
    or learning activities in this course. (EP in
    CP).

40
Definition of Emotional Presence
  • The outward expression of emotion by individuals,
    and among individuals, in a community of inquiry,
    as they relate to and interact with course
    content, peers and the instructor.
  • Cleveland-Innes, 2007

41
References
  • Damasio, A. R. (1995). Descartes' error emotion
    reason and the human brain. New York Quill.
  • Garrison, D. R., Anderson, T. Archer, W.
    (2000). Critical Inquiry in a text-based
    environment computer conferencing in higher
    education. In Internet and Higher Education, 2
    (2). pp 87-105. Retrieved September 14, 2006 from
    http//www.atl.ualberta.ca/cmc/CTinTextEnvFinal.pd
    f
  • LeDoux, J. (2002). The synaptic self how our
    brains become who we are. New York Penguin.
  • Lehman, R. (2006). The role of emotion in
    creating Instructor and learner presence in the
    distance education experience. Journal of
    Cognitive Affective Learning, 2(2) (Spring 2006),
    12-26. Retrieved September 14 from
    https//www.jcal.emory.edu//viewarticle.php?id45
    layouthtml
  • ORegan, K. (2003). Emotion and e-learning.
    Journal of Asynchronous Learning Networks, 7(3),
    78-92. Retrieved September 14, 2006 from
    http//www.sloan-corg/publications/jaln/v7n3/pdf/v
    7n3_oregan.pdfsearch2222Emotion20and20E-Lear
    ning2222

42
A Rose is Only a Rose if I Think So Learner
Characteristics Perceptions of Social Presence
  • Karen Swan, Kent State University
  • LiFang Shih, University at Albany

43
social presence
  • the degree to which participants in computer
    mediated communication feel socially and
    emotionally connected
  • the ability of learners to project themselves
    socially and affectively into an online community
    of inquiry

44
research to date
  • social presence can be (strongly) felt by
    participants in computer-mediated communication
  • (Walther, 1994 Gunawardena, 1995 Tu McIsaac,
    2002)
  • and projected into text-based asynchronous
    discussion using verbal immediacy indicators
    alone
  • (Rourke, Anderson, Garrison Archer, 2001
    Swan, 2002 2003)

45
research to date
  • perceptions of social presence are linked to
    student satisfaction in online courses
  • (Gunawardena, Lowe Anderson,1997 Tu, 2002
    Richardson Swan, 2003)
  • and to (perceived) learning from them
  • (Walther, 1994 Gunawardena, 1995 Picciano,
    2002)

46
but (how) do perceptions of social presence
vary among learners?
  • What factors influence perceptions of social
    presence?
  • How do students perceiving differing levels of
    social presence project themselves into online
    discussion?
  • How do students perceiving differing levels of
    social presence conceptualize online discussion?

47
subjects setting
  • 54 (/94) graduate education students enrolled in
    4 classes complete online survey (2/3 female 2/3
    with online experience ages 21-50)

MM
CE
Instructor A
Instructor B
48
online survey
  • demographic experiential information
  • respondents asked to rate agreement with
    statements (1-5 Likert scale) concerning
  • perceived presence of peers (8)
  • perceived presence of instructor (5)
  • satisfaction with instructor (1)
  • perceived learning (4)
  • perceived interaction (1)

49
results
analysis of variance reveals significant
differences between courses (but not classes or
instructors) only differences between groupings
by student characteristics related to age (and
not gender, online experience, time spent in
course)
50
results
perc. learning perc. interaction perc. SP of instrs. instructor satisfact.
low SP group 3.2 3.0 3.7 4.0
high SP group 4.8 5.0 4.9 5.0
quantitative comparison reveals meaningful
differences in perceptions between subjects
perceiving the most least presence
51
qualitative analyses
  • 5 subjects with the highest combined social
    presence of peers ratings 5 with the lowest
    combined ratings were identified for qualitative
    analyses
  • content analysis of selected subjects use of
    social presence indicators in discussion postings
    using Swans (2002, 2003) coding protocols
    Rourke, et al.s (2001) social presence density
    index
  • structured interviews of selected subjects via
    email and phone analyzed using thematic
    cross-case analysis

52
results
affective interactive cohesive total
low SP group 17.5 6.7 4.4 28.6
high SP group 26.3 10.0 6.0 42.3
quantitative content analysis reveals meaningful
differences in social presence densities between
subjects perceiving the most least presence
53
resultsthematic content analyses
  • all students reported changing communication
    styles to adjust to asynchronous format, but
    while high social presence subjects adopted a
    more conversational style, low social presence
    subjects adopted a more formal style

54
resultsthematic content analyses
  • all students reported learning from discussions,
    but while high presence group believed they
    learned from others postings, low presence group
    thought they learned solely by articulating their
    own ideas

55
student perceiving high social presence
When I first read and responded to a discussion
question I felt that I had written all that I
could on the subject. After reading other
peoples comments on the same question, I was
able to take in different viewpoints and see if
it was something that I agreed with or totally
disagreed with. Without class discussions I would
have never thought twice about the question that
I had just answered.
56
student perceiving low social presence
Some of the responses I read led me to believe
that some of the students in the class were
either ignorant about the subject matter, or too
stubborn in their way of thinking to take the
class content seriously.
57
resultsthematic content analyses
  • all students appreciated being asked to relate
    course concepts to personal experience, but only
    high presence group reported learning from
    others experiences

58
student perceiving high social presence
You can learn a lot from people who offer to
tell of their personal experiences and often you
can get a person that may have had that
experience themselves and offer to share their
version. Since you are not seeing the people you
are interacting with, there has to be a way to
make the online experience personable and
enjoyable.
59
student perceiving low social presence
In class, you know, people come to class so that
you could see who is there and who is not,
whereas online it was not the case because you
couldn't see their faces. I couldn't put any
names with any of them, and sometimes, you know,
there were two people who had the same names and
it was difficult to tell who was who.
60
conclusions
  • course design can affect development of social
    presence
  • age might also be a factor

61
conclusions
  • perceptions of presence are linked to its
    presentation
  • students with differing perceptions of perceiving
    have different conceptions of online discussion

62
implications for practice
  • further research is clearly indicated on
    relationship between learner characteristics
    perceptions of social presence
  • courses should be designed for development of
    social presence
  • special attention should be paid to faculty
    development and student orientations

63
kswan_at_kent.edu
64
SOCIAL PRESENCE OF PEERS 1. Online or web-based
education is an excellent medium for social
interaction. 2. I felt comfortable conversing
through this medium. 3. The Meet Your
Classmates section enabled me to form a sense of
online community. 4. I felt comfortable
participating in course discussions. 5. I felt
comfortable interacting with other participants
in the course. 6. I felt that other participants
in the course acknowledged my point of view. 7.
I was able to form distinct individual
impressions of some course participants. 8.
Online discussions enabled me to form a sense of
community.
65
  • SOCIAL PRESENCE OF INSTRUCTORS
  • 9. The instructor created a feeling of online
    community.
  • 10. The instructor facilitated discussions in
    the course.
  • 11. I was able to form distinct individual
    impressions of the instructor in this course.
  • 12. I felt comfortable conversing with the
    instructor through this medium.
  • My point of view was acknowledged by the
    instructor.
  • INSTRUCTOR SATISFACTION
  • The instructor in this course met my
    expectations.

66
  • PERCEIVED LEARNING
  • I was able to learn from the online
    discussions.
  • I was stimulated to do additional reading or
    research on topics discussed in the online
    discussions.
  • Participating in the online discussions was a
    useful experience.
  • Participating in the online discussions enabled
    me to form multiple perspectives.
  • PERCEIVED INTERACTIVITY
  • 19. I thought there was a great deal of
    interaction in the online discussions.

67
paralanguage (PL) features of text outside formal syntax used to convey emotion (eg. emoticons, punctuation) Someday . . . . . How awful for you -( Mathcad is definitely NOT stand alone software Absolutely!!!!!! Asteroff, 1985 Poole, 2000 Rourke, 2001
emotion (EM) use of descriptive words that indicate feelings (ie., love, hate, sad, silly, etc.) When I make a spelling mistake, I look and feel stupid I get chills when I think of. . . emergent
value (VL) expressing personal values beliefs, attitudes I think that commercialization is a necessary evil I feel our children have the same rights emergent
humor (H) use of humor teasing, cajoling, irony, sarcasm God forbid leaving your house to go to the library Now it is like brushing my teeth (which I assure you I do quite well) Gorham, 1988 Poole, 2000
self-disclosure (SD) sharing personal information, expressing vulnerability I sound like an old lady I am a closet writer We had a similar problem. . . Gorham, 1988 Rourke, 1999
AFFECTIVE INDICATORS
68
greetings salutations (GS) greetings, closures Hi Mary Thats it for now, Tom Poole, 2000 Rourke, 2001
vocatives (V) addressing classmates by name You know, Tamara. . . I totally agree with you Katherine Christenson Menzel, 1988 Poole, 2000
group reference (GR) refering to the group as we, us, our We need to be educated Our use of the Internet may not be free Gorham, 1988 Rourke, 2001
social sharing (SS) sharing information unrelated to the course Happy Birthday!!to both of you!!! Bussman, 1998 Rourke, 2001
course reflection (RF) reflection on the course itself A good example was the CD-ROM we read about emergent
COHESIVE INDICATORS
69
acknowledge-ment (AK) refering directly to the contents of others messages quoting Those old machines sure were something! I agree that it is the quickest way Rourke, 2001
agreement/ disagreement (AG) expressing agreement or disagreement with others messages Im with you on that I agree I think what you are saying is absolutely right Poole, 2000 Rourke, 2001
approval (AP) expressing approval, offering praise, encouragement You make a good point Good luck as you continue to learn Right on! Rourke, 2001
invitation (I) asking questions or otherwise inviting response Any suggestions? How old are your students? Would you describe that for me Gorham, 1988 Rourke, 2001
personal advice (PA) offering specific advice to classmates Also the CEC website might have some references I would be happy to forward them emergent
INTERACTIVE INDICATORS
70
STRUCTURED INTERVIEW QUESTIONS What did you
think about when you were preparing to post a
message to the course discussion? Did you think
about how you would sound to others? Did you
think about how what you say would influence how
others think of you? Did you use any strategies
to put personal touches in your messages? If
so, why did you want to make yourself sound more
personal in online discussions? How did the ways
other students wrote their messages influence
your impressions of them? Did others language
use influence that of yours? If so, how? What
did you think about when you were responding to
others messages?
71
Did you chose certain people to respond to? Have
you built a sense of bonding with those students?
Do you think a sense of bonding is important to
learning in asynchronous learning environments?
Why or why not? What were the criteria you used
while choosing which messages to respond
to? What are your impressions of your
instructor? How were these impressions formed?
From my observation of the online class
discussions, I noticed that your instructor
encouraged you to refer to your personal
experiences while answering most of the
questions? What do you think about this? Do you
think this made the discussions more
personal? Did your instructor's style of writing
influence the way you constructed your messages
in the class? If so, how?
72
Did you notice that your instructor did not often
participate in the class discussions? What do you
think about this? Do you think they none-the-less
facilitated the class discussions? If so, how?
Would you prefer your instructor to participate
in discussions publicly instead of giving
private personal feedback to your postings? Why
or why not? Do you think it is important that
you have regular and personal interaction with
your instructor? Why or why not? As the tone of
your voice is not available in the online
environment, did you find it as a big constraint
when communicating with your peers? If so, what
did you do to overcome the constraints?
73
Socially Rich Technologies the CoI Framework
Phil Ice University of North Carolina
Charlotte pice_at_uncc.edu
74
Basis of the CoI
  • Grounded in understanding the cognitive and
    social processes in largely text-based,
    computer-mediated environments (Anderson, Rourke,
    Garrison Archer, 2001)
  • Premised on the ability of participants to
    project their personalities and intent through
    text alone (Swan, 2002)

75
What is lacking?
  • Relative low richness of text-based communication
    may make ambiguous / open ended tasks more
    difficult (Arbaugh, 2005)
  • Lack of paralinguistic cues prevents the use of
    certain types of informal language that is
    dependent upon nuance (Liu, Bonk, Magiuka, Lee
    Su, 2005)

76
Technologys Impact Audio Feedback as an Example
  • The use of audio feedback was found to
  • Be more effective than text in conveying nuance.
  • Increase feelings of involvement and community
  • Impact content retention and application
  • Increase perceptions of instructor caring
  • (Ice, Curtis, Phillips Wells, 2007)

77
Audio and the CoI
  • The following slides compare the findings of the
    Summer, 2007 multi-institutional CoI instrument
    validation (n 287) and a subgroup (n 63) that
    received audio feedback but were not included in
    the larger study
  • In the items addressed there was a significant
    difference (p gt .05) in responses

78
Teaching Presence 1
  • The instructor was helpful in identifying areas
    of agreement and disagreement on course topics
    that helped me to learn.
  • Summer 2007 / mean 4.12
  • Audio group / mean 4.41

79
Teaching Presence 2
  • The instructor encouraged course participants to
    explore new concepts in this course.
  • Summer 2007 / mean 4.44
  • Audio group / mean 4.63

80
Teaching Presence 3
  • Instructor actions reinforced the development of
    a sense of community among course participants.
  • Summer 2007 / mean 4.36
  • Audio group / mean 4.52

81
Teaching Presence 4
  • The instructor provided feedback that helped me
    understand my strengths and weaknesses relative
    to the courses goals and objectives.
  • Summer 2007 / mean 4.28
  • Audio group / mean 4.64

82
Social Presence
  • Online or web-based communication is an
    excellent medium for social interaction.
  • Summer 2007 / mean 3.90
  • Audio group / mean 4.33

83
Cognitive Presence 1
  • I felt motivated to explore content related
    questions.
  • Summer 2007 / mean 4.31
  • Audio group / mean 4.52

84
Cognitive Presence 2
  • Reflection on course content and discussions
    helped me understand fundamental concepts in this
    class.
  • Summer 2007 / mean 4.37
  • Audio group / mean 4.50

85
Questions Remain
  • More research is currently being conducted to
    determine what accounts for the changes noted
  • Hypothesis Socially rich media / technologies
    make online learning more effective by allowing
    participants to enhance their ability to project
    personality traits

86
Further Research
  • How do www2 technologies impact the CoI?
  • How does virtual reality impact the CoI?
  • Can the CoI be used to assess the effectiveness
    of new technologies / techniques in online
    courses?

87
New research directions An investigation of the
CoI framework and the "Net Generation
Dr. Peter Shea University at Albany, State
University of New York
88
Research results related to age
  • Research on the generations done at UCF and
    elsewhere
  • EDUCAUSE - new book free and downloadable
    Educating the Net Generation
  • Quick hide The Millenials are coming!

89
(No Transcript)
90
Evidence from SUNY
  • Other data on the issue of age and online student
    satisfaction
  • N 24,231
  • 40 colleges in SUNY 2yr, 4yr, Grads
  • Similar to UCF results

91
Satisfaction with OL Courses
92
Satisfaction by age
93
implications of research on satisfaction by age
  • New research on net generation (e.g. Dede,
    2005)
  • New learning styles? Heightened expectations
  • Based on long-term exposure to technology-mediated
    environments

94
What they are gettingtext
95
What they want/needimmersive multimedia
96
What they want/needimmersive multimedia
97
Evidence in support of age and multimedia
effects on online student satisfaction
98
Evidence from SUNY studies
  • N 24,231
  • 40 colleges in SUNY
  • Community colleges
  • Four year colleges
  • Graduate schools

99
Satisfaction by course used multimedia (more is
better)
100
Online degree? by age (Net Gen doesnt want what
we are offering?)
101
But is age really that important?
  • Correlations with student satisfaction in online
    courses and (n24,231)
  • Weak correlations
  • Gender (r.08)
  • Age (r-.09)
  • Employment (r.08)
  • Distance (r.-08)
  • Computer Skills (r.03)

102
Everyone likes multimedia, not just net gen
(but presence of multimedia is not (yet?) a
strong correlate of online student satisfaction)
103
Recent Research on CoI and Age
  • Youngest age group (18-25) scored lower on
    teaching presence than both older age groups
  • Both older age groups also reported greater
    cognitive presence
  • Youngest students also reported the least
    cognitive presence
  • But
  • When age is held constant and student ratings of
    the CoI factors are added to the regression
    equation, the four CoI factors completely mediate
    the effect of age on learning and overall
    satisfaction.

104
Recent Research on CoI and Age
  • Age less important to both satisfaction and
    learning online
  • Far more important
  • Orchestration of the learning environment for
    high degrees of teaching, social, and cognitive
    presence
  • This orchestration is under the control of the
    instructor and, when done well, the community of
    learners participating in the class.
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