The New Lean Machine: Tech Services on a Reducing Diet

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The New Lean Machine Tech Services on a
Reducing Diet!

• Daphne Davis
• Wilkinson Public Library, Telluride, CO
• ddavis_at_telluridelibrary.org

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New New New

• Our libraries are the community living room but
  dont kid yourself - they are also the community
  book store and the community video store.
• The pressure is on to provide new titles, new
  materials, and to MARKET our products and
  services.
• We arent the only kid on the block!

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Workflow Analysis

• When our materials budget increased, but our
  staffing didnt, we took a hard look at our
  processes.
• We redesigned our work area to provide more
  storage and counter space.
• We analyzed materials and processes to see what
  worked best for our new genre classifications and
  face-out shelving.

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Optimize Turnaround!

• Let your vendors do what they do best!
• Use scanner technology to input data.
• Do small set cost comparisons to find the most
  cost effective packaging solutions.
• Repackage selectively to prevent damage to media
  and minimize expensive repairs and replacements.
• Learn to use Photoshop Elements and invest in a
  flatbed scanner and a good color copier.

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Optimize Turnaround

• Push for RFID technology it encourages batch
  handling and saves time.
• Use technology tools and train staff to use them
  too.

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Vendor Automated Processing provides

• Preloaded MARC record with attached item record
• Attached barcode/property label
• Mylar cover
• Call on spine label
• For 1.19/book!

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Vendor Account Set-up

• Ingram I-page link
• https//ipage.ingrambook.com/ads/pdf/BOOKMARC.pdf
• They send complete MARCs if available, and make a
  brief record if necessary
• The cataloging dictates the calls.
• It is necessary to designate a barcode range that
  the vendor can use.

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Pros

• 2 week turnaround from order date to shelf for
  books with this processing.
• Workflow flexibility! (Records in database prior
  to book arrival changes/adjustments can be made
  before receiving.)
• Electronic receiving using a list created from
  records in database.
• Fewer input errors because data input is digital,
  not human.
• Fewer stress related injuries because of reduced
  handling requirements.

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Cons

• Youll have to change a few call s and a few
  spine labels.
• Youll have to find full MARCs for the titles
  with brief MARCs.
• Youll have to make some global changes to each
  set of new books in the database depending on the
  number of accounts you set up and what is ordered
  on them.

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Scanner Technology

• Our Metrologic scanners are programmed to read
  our barcodes and ISBNS.
• Inputting data using a scanner saves time and
  input errors.

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Cost Effective Packaging

• Amy collected the data for a small set (7)
  comparison for our audio book processing.
• We found that our repackaging of audio books
  saves an average of 35.00/title in the set for
  which we gathered the data.
• (See handout spreadsheet)

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Repackage Selectively

• Repackaging provides a uniform look and feel for
  patrons and can also allow you to BRAND with your
  library logo.
• We repackage DVDs, CD books, and music CDs. DVDs
  get minimal graphics processing.
• CD book cases - 1.63 in bulk from Blackbourn
• Music cases - 0.52 in bulk (same vendor) made
  in the USA, btw.
• THINpac DVD cases from Showcases - 0.73
• for face-out display of popular genre DVDs

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Repackaging cont

• Our primary vendor for DVDs and music is
  BakerTaylor Entertainment.
• We pay 0.50 to have retail shrink wrap and
  security seals removed.
• Our library logo on the graphics is about 1.39
  we were a beta tester.
• Patrons break fewer CDs when cases are uniform.

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Photoshop It!

• A low-end version of Photoshop and a flatbed
  scanner are very handy for those hard to
  repackage items.
• I just scan and resize graphics, print to color
  printer and insert in a case with a vinyl sleeve
  on the outside.
• Special treatment is less cost effective but
  looks better on face-out displays.

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RFID

• We put in our own tags. The price has come down
  from 0.72 t0 0.65 since we adopted.
• For database maintenance. 3-M programming
  provides error reports each time the DLA
  smartcard is programmed with new data so
  truncated, missing or duplicate data can be
  easily corrected
• Global changes and deletions are performed by
  scanning, uploading into the database then
  handling all records at once.

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Computer Technology Tools

• Tile vertically and cut and paste!
• Make sure your staff know these simple but useful
  tools.
• They are very helpful to for editing MARC records.

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Database Technology Tools cont

• Our vendor MARC records load both a bib and an
  item (or holding) record.
• The 949 data string generates the item record in
  the database with on order status.
• If your ILS permits this, it saves a lot of time.

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MarcEdit

• If downloading MARCs (from vendor website) or
  receiving by mail prior to database entry, use
  MarcEdit to add a 949 data string to generate the
  item record.
• MarcEdit is free and can be faster than opening
  each bib record in the database and creating a
  separate item record.
• http//oregonstate.edu/reeset/marcedit/html/inde
  x.php

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