Project Governance Structure Template

1
Translation Questions
2
Internal vs. External vs. Offshore?

• Internal Use people in office who speak
  different languages
• Not usually a person specifically named to do
  internal translations
• Not a formal role (usually a help desk person)
• Time line global thinking
• Time line down in English first, then to other
  languages
• Many changes in curricula audio, visual,
  eLearning
• Track the changes to assist in translating
• Educate SMEs to languages, timelines, sign-offs.
  (manage expectations)
• No manuals to use when translating (simulators)
• Assima, FireFly, On-Demand (Applications to
  translate simulated learning)

3

• External use translators in the country or area
  needed. Let the people in the area choose the
  translating company or individual
• Use more graphics to try to limit translating
  no higher than a 5th grade reading level
• Adds rigor to content with external vendors
• Vendor builds in a QA with translations
• Multiple vendors usually have greater costs
• Free lance translators, multi-lingual vendors,
  one language vendor
• Offshore who can do it for the right
  pricecannot judge quality
• American English vs. Queens English with
  offshore vendors
• Not all partners are equalsmight not have the
  skills and what they provide

4
Getting content to translator? Formats?

• Graphics
• Word documents
• Asset text
• Audio
• Templates in different languages
• LMS needs to have different language interfaces
• Be able to have the capability to rebuild the
  product whether the content is done in Flash,
  etc.
• Real estate, amounts are hard to translate at the
  right amounts
• Use a lot of symbols rather than words (next,
  back, etc.)
• Linguistic and content expertise

5
How do you QA translation?

• Laymens terms
• Key target audience
• Different levels of translation (local country)
• Make only the changes you need to change
• Make sure of all of the rules and regulations in
  the different countries when you have the
  translations done
• Run it by different audiences to make sure the
  content is correct and understandable
• Make sure translating is done at the same level
  rather than a higher level

6
How is deployment of translation handled?

• Different versions (a, b, c, d, etc.)
• All content in one SCORM packagewith launch page
  to select different language
• Exactly same content in different languages
  rather than different content in the different
  languages