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BPM-Related Employment

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Title: BPM-Related Employment


1
BPM-Related Employment
  • Current and historical information on positions
    and salary
  • Some of the material in this presentation was
    drawn from the following sources
  • http//www.odinjobs.com/BPM_job_market_overview.ht
    ml
  • http//www.abpmp.org/jobbank.cfm
  • https//capgemini.taleo.net/careersection/1/jobsea
    rch.ftl?langen
  • http//jobs.kpmgcareers.com/
  • http//www.indeed.com/
  • http//www.monster.com
  • http//www.simplyhired.com/
  • http//www.bpmenterprise.com/jobs/

2
What are employers looking for?
Quality Source Source Source Source Source
Quality 1 2 3 4 5
Professionalism (punctuality, integrity, honesty, respect, trustworthiness) X X X X X
Adaptability / Flexibility / Multitasking ability X X X X
Dependability / Reliability / Responsibility X X X
Organization and decision-making skills X X X X
Creativity / Problem-solving skills X X X X X
Continual learning X X X X X
Verbal and written communication skills X X X X X
Teamwork / Interpersonal skills X X X X X
Commitment / Dedication / Strong work ethic X X X X
Analytical / research skills X X X
Leadership skills X X X X X
Enthusiasm / Motivation / Positive attitude X X X X
Proactivity / Self-reliance / Initiative X X X X
This slide and the next are from session 2
3
How to Get Hired
  • Employers often look for previous experience to
    help them determine an applicants capabilities
  • If you dont have much experience, you will need
    to demonstrate your capabilities in other ways
  • Grades from your university courses are one
    method
  • Assuming there are multiple applicants with good
    grades, you will need to find some way to
    distinguish yourself from the others
  • Letters of recommendation provide one avenue for
    this
  • If you want letters of recommendation from your
    professors, you will need to show them you are an
    outstanding student who is deserving of their
    effort

4
Job Description for BPM Consultant
  • A business process management (BPM) consultant is
    responsible for systematically improving an
    organization's productivity by examining the
    interdependent parts of a system. They host
    discussions with process participants and help
    managers understand what value would be gained
    from a business product management (BPM)
    solution. The BPM consultant uses BPM tools to
    build and implement customer-defined
    applications. They also must be able to establish
    and maintain effective working relationships with
    clients and vendors. Some of this work may
    require travel.
  • A BPM consultant should understand consulting
    principles and be able to work independently and
    with a team. They should be skilled in business
    process analysis and be able to use tools to
    capture as-is business processes. They should
    also learn BPM tools and proprietary products.
    They need to submit accurate and on-time reports
    of time and expenses they must be able to
    deliver scalable, sound BPM solutions. Most
    employers look for someone with a bachelors
    degree with a focus on education, computer
    science, information technology (IT) process
    management, or a related field. Solid oral and
    written communication skills are also needed.
  • Consultant, Business Process / Management Tasks
  • Modify programs to enhance likelihood of meeting
    business goals.
  • Balance customer requests and requirements with
    technical constraints.
  • Develop and update high-level roadmap of business
    initiatives and goals.
  • Coordinate with partners to ensure overall
    business solution is positioned and implemented
    on a global scale.
  • Build rapport with external vendors in order to
    support business objectives.

This slide and the next 2 are from
http//www.payscale.com/research/US/JobConsultant
,_Business_Process_2F_Management, accessed 8
April 2015.
5
Popular Employers and Salaries for BPM Consultant
6
Common Career Paths for BPM Consultant
7
Average Salaries on the Internet by Role
  • The salaries below are from 2010 the percentage
    increase for the different roles has not changed
    much since then
  • Director Business Process Management Salary1
  • Salary Average 131,256
  • Consultant, Business Process Management2
  • Salary Average 86,535
  • Business Process Management Consultant, San Jose3
  • Salary Average 96,000
  1. http//www.jobs-salary.com/director-business-proce
    ss-management-salary.htm, accessed 8 April 2015.
  2. http//www.glassdoor.com/Salaries/consultant-busin
    ess-process-management-salary-SRCH_KO0,38.htm
    website, accessed 8 April 2015.
  3. http//www.simplyhired.com/salaries-k-business-pro
    cess-management-consultant-l-san-jose-ca-jobs.html
    , accessed 8 April 2015.

8
Not all BPM-related jobs have process in the
title Job Posting for Supervisor, Budget
Business Planning
  • Sacramento Municipal Utility District (SMUD) is
    looking for a visionary leader and a pioneer in
    business performance to propel its Customer
    Community Services business unit toward a culture
    of continuous process improvement and build the
    financial acumen of its employees. This position
    is responsible for managing all aspects of
    business performance.
  • Key deliverables include
  • Strategic, tactical and operational
    planning/budgeting
  • Monthly financial and business performance
    reporting and forecasting
  • Continuous improvement processes and systems,
  • Financial and KPI trends and analysis
  • Performance measurement and reporting systems
  • Recommendations and implementation strategies to
    improve business performance
  • Qualifications Minimum of five - seven years of
    progressively responsible experience in one or
    more of the following areas
  • Leading and managing budget and performance
    planning and reporting
  • Leading process improvement initiatives/programs
  • Performance reporting for a large
    organization/utility
  • Supervision of staff responsible for planning and
    reporting on budget and/or process improvement
    initiatives
  • Coordination of the preparation of complex
    budgets and process improvement programs.
  • Knowledge of
  • Budgeting and planning concepts and processes
  • Strategic, tactical and operational planning
    methodologies
  • Process based performance measurement systems
    (metrics and balanced scorecard)
  • Process improvement principles and practices

9
Business Process Consultant/IT Molecular Devices
  • Date Posted December 13, 2014
  • Responsibilities and Scope
  • The Business Process Consultant will be
    responsible for the effective implementation and
    continuous improvement of IT/ERP systems in
    support of global operations (manufacturing and
    supply chain) and finance/accounting. Initial
    focus will be in Sunnyvale operations/finance,
    with future exposure to Europe and Asia projects.
  • This position requires a strong understanding of
    ERP processes and solutions used in a Lean
    Manufacturing, Distribution and
    Finance/Accounting environment. He/She will need
    to work with the IT team and Business Users from
    various cross-functional groups to ensure
    effective usage of IT solutions.
  • Specific responsibilities
  • Provide consultancy to Operations,
    Finance/Accounting to improve usage of existing
    IT/ERP solutions
  • Participate in Kaizens and other ongoing
    continuous improvement efforts and reviews to
    identify improvement opportunities for better
    using the current solutions
  • Ensuring effective change management by putting
    in place good user documentations, standard
    works, training materials and programs etc
  • Works in partnership with cross-functional
    business to understand and document their
    business processes, issues, challenges, and
    opportunities, and work with IT to prioritize and
    fix the issues by installing system or process
    changes.
  • Develop business reports for various user groups
    using reporting tools like Noetix or other
    business analytical tools endorsed by IT
  • Lead business projects for Sunnyvale and Global
    MFG sites, pulling in IT to support as necessary.
  • Document clear requirements, review design
    documents, monitor project progress, and test or
    organize user testing for solutions prior to
    release to production
  • Provide regular status reports and management
    reporting
  • Hands-on troubleshooting and support is required
  • Qualifications
  • Bachelors Degree required.
  • Minimum 8 years experience in manufacturing
    environment working on ERP solutions.
  • Project Management experience is required
  • Preferable to have Oracle Apps experience in
    Manufacturing/Distribution or Accounting.

10
Business Architect/Process Improvement (Six
Sigma) Tech Contingency
  • Date Posted April 8, 2015
  • Responsibilities
  • Developing a business architecture strategy based
    on business strategy, goals and situational
    awareness of various business scenarios and
    motivations
  • Define the data elements shared between business
    units and the relationships and integration
    points between those data elements and processes,
    people, systems, and other data elements
  • The qualified individual must be self-motivated,
    technology aware, willing to ask a lot of
    questions, and should have experience planning
    and deploying business and/or IT initiatives
    (preference for both)
  • Requirements
  • Minimum of 5-6 years in Process Improvement,
    Business Architect, Consulting, Project
    Management, Strategy and/or Operations roles
  • Lean Six Sigma Green Belt Certification (or
    higher Black Belt preferred but Green Belt is
    fine)
  • Mixture of both Business and Technical project
    experience. (must have worked on technical
    projects but this is not a hands-on technical
    role)
  • Experience building change management tactics
    into initiatives
  • Proven Project Management experience
  • Track record of strategy development and business
    / IT implementation experience
  • Strong interpersonal, oral, presentation and
    written communication skills
  • Must be a team player, demonstrate emotional
    intelligence, and be able to work effectively at
    all levels of an organization across business,
    operations and technology
  • Self-motivated and driven to achieve results in a
    positive manner, displaying ethical behavior,
    integrity, and building trust at all times
  • Six Sigma certification is a plus

11
Sr. Manager, Business Process Improvement Essex
Property Trust
  • Date Posted April 3, 2015
  • Responsibilities
  • Leads the effort in establishing, implementing,
    developing and controlling best practices for
    Business Process Improvement throughout the
    accounting organization.
  • Works closely with accounting functions and other
    cross-functional stakeholders to analyze and
    streamline processes for maximum effectiveness
    and efficiency.
  • Defines how the scope, goals and deliverables of
    BPI projects should support business goals, in
    collaboration with the CAO and CFO.
  • Challenges the status quo and identifies
    opportunities to better align business processes
    with overall business strategy and evaluates
    cost/benefit of changes/modifications.
  • Assists business unit teams in establishing key
    process metrics in order to measure process
    improvement performance against those metrics.
  • Skills and Abilities
  • Demonstrated project management skills and
    ability to work multiple projects simultaneously
    (PMI Certification of plus).
  • Strong understanding of accounting processes and
    cycles highly recommended.
  • Strong quantitative and analytical capabilities.
  • Appreciation for and successful experience in
    driving change management.
  • Excellent training, presentation and
    communication skills both written and oral.
  • Excellent understanding of and ability to explain
    analytical tools and statistics.
  • Strong interpersonal skills and the ability to
    work cross-functionally with other leaders.
  • Ability to work both independently and in a
    team-oriented, collaborative environment.
  • Dedicated team player who is flexible and
    adaptable to change in a fast-paced environment.
  • Perceptive, self-starter with excellent problem
    solving abilities.
  • Ability to juggle several projects at once and
    know how to prioritize deadlines.

12
Senior Manager, Business Process Excellence
Boehringer Ingelheim
  • Date Posted April 3, 2015
  • Accountable for identifying and implementing
    business process improvements and efficiencies
    that will support Fremonts business performance
    and help drive innovation for the site. Works
    with site leadership and all functions on the
    site to identify long-term strategic and
    short-term tactical opportunities to create
    greater efficiencies in processes and systems and
    resource optimization. Is a change agent for
    the site and leads continuous improvement /
    transformation initiatives, negotiating for
    resources to support and implement the
    initiatives. As an employee of Boehringer
    Ingelheim, you will actively contribute to the
    discovery, development and delivery of our
    products to our patients and customers. Our
    global presence provides opportunity for all
    employees to collaborate internationally,
    offering visibility and opportunity to directly
    contribute to the companies' success. We realize
    that our strength and competitive advantage lie
    with our people. We support our employees in a
    number of ways to foster a healthy working
    environment, meaningful work, diversity and
    inclusion, mobility, networking and work-life
    balance. Our competitive compensation and benefit
    programs reflect Boehringer Ingelheim's high
    regard for our employees.
  • Duties Responsibilities
  • Works with Site leadership to identify critical
    areas where there is a business need to execute
    continuous improvement projects. In conjunction
    with other leaders, and in alignment with the
    Fremont strategic plan and objectives, creates a
    business case for the change proposed and
    validates the need. Makes recommendations on
    which initiatives should be priorities.
    Determines the most appropriate metrics to apply
    to BPE initiatives and projects (e.g.
    productivity, cost savings, number of projects
    underway, and deviations). Negotiates for
    dedicated resources to BPE initiatives and
    provides rationale for recommendations of number
    and type of resources required. Develop,
    implement, update, and maintain strategy and
    methodology for business process
    excellence/continuous improvement including
    Execution and Improvement Methodologies (e.g. Six
    Sigma, Lean, etc.). Leads structured problem
    solving efforts and provides a robust process to
    problem solving and BPE projects (e.g. Diagnosis,
    Design, Implementation and Sustainability
    analysis phases). Accountable for identifying
    and communicating obstacles and challenges
    encountered at all stages of a BPE initiative as
    well as opportunities for accelerating and
    enhancing the process. Network with other BPE
    functions in OneBio identify and implement best
    practices harmonize the BPE approach with
    OneBio support OneBio cultural change
    initiative. Manage and continuously improve site
    Balanced Score Card (BSC) harmonize within
    OneBio.
  • Requirements
  • Bachelors degree in Business Administration is
    required. . At least three (3) years with
    industry experience or equivalent industry.
    Minimum two (2) years experience managing mid to
    large scale, cross-functional projects or
    programs. Six Sigma, Lean Practices, Change
    Management and BPE tools certified (Lean) Six
    Sigma Black Belt and MBA preferred Strong
    interpersonal and communication skills are
    necessary. Project Management Professional (PMP)
    certification preferred. Fundamental knowledge of
    continuous improvement methodologies. Knowledge
    of Balanced Scorecard Methodologies and
    Frameworks. Strong understanding and appreciation
    for quality and compliance standards under which
    the Fremont site is operating. The combination
    of intense regulation (i.e. pharmaceutical
    production, controlled substances, environmental
    and safety, etc.), overall risk of operations
    (i.e. chemical production), and a dynamic process
    driven production environment results in a
    complex business/operational model with multiple
    competing factors needing to be balanced. Desired
    Experience, Skills and
  • Abilities
  • Change management, communications and
    presentation knowledge and competence coupled
    with business acumen and technical knowledge are
    critical for creating a culture that both
    reflects the values and principles of lead and
    learn and ensures the alignment and delivery of
    business results. Knowledge of cross functional
    business disciplines (sales, marketing,
    development, manufacturing, quality, legal,
    regulatory, information systems etc. is
    required).

13
Business Process Manager, MBA Intern Adobe
  • Date Posted April 18, 2015
  • The Business Process Manager will have a passion
    for complex problem solving, the ability to work
    across multiple functions and business units, and
    exceptional communication skills at all levels of
    the organization. This role will be responsible
    for helping automate and improve efficiencies for
    the new company-wide Service Life Cycle (SLC)
    process. This process brings consistency to
    executive level reviews, portfolio management,
    and planning as well as a communication
    framework and reporting structure of company
    level strategic priorities, roadmaps, and
    progress in delivering against those priorities
    -- all of which roll up to the CEO and Executive
    Team. While being led from the Digital Media
    business unit, this role will work closely with
    partners and executives across all Adobe business
    units to ensure consistency.
  • What youll do
  • Develop automation and process efficiencies for
    new company-wide SLC process
  • Effectively communicate and educate executive
    staff and the broad organizations on new methods
    and improvements
  • Partner with cross-Business Unit partners for
    consistency
  • What you need to succeed
  • Must have a passion for creative problem solving,
    out-of-the-box thinking and strong attention to
    detail
  • A strong ability to reinvent existing processes
    to be more effective while obtaining support
    buy-in from teams involved
  • Self-motivated with strong leadership presence
  • Able to proactively identify areas of
    improvement, take the lead, and actively drive
    change
  • Strong interpersonal, negotiation, influencing,
    and conflict-resolution skills
  • Confident interacting across a variety of
    cross-functional teams and all levels of the
    organization
  • Driven by the challenge of adapting to change and
    helping lead others through change
  • At Adobe, you will be surrounded by colleagues
    who are committed to helping each other grow
    through our unique Check-In approach where
    ongoing feedback flows freely. Were passionate
    about cultivating great leaders throughout the
    organization and we understand that product
    innovation comes from people innovation.

http//www.simplyhired.com/job/digital-media-busin
ess-process-manager-mba-intern-job/adobe-systems-i
nc/nbdhsfqwi2?cidtsbaomwpdkufirfxtsopbnlptphjnbby
, accessed 8 April 2015.
14
BPM Job Market in 2012
  • All slides after this are jobs that were posted
    in the Spring of 2012

15
BPM Senior Associate
  • Date Mar 19, 2012
  • Location Chicago, IL, US
  • Description
  • Do you have a passion for solving complex
    business problems? KPMGs Advisory Services
    Practice focuses on fundamental business issues
    managing risk, increasing revenues, controlling
    costs that organizations, across various
    industries, should address in order to help them
    flourish. We help companies to identify and
    manage risks inherent in business processes and
    technology systems that support business
    objectives, and provide them with the information
    needed to help them meet their strategic and
    financial goals. Services are specialized to help
    clients mitigate risks across an overall risk
    spectrum. We are currently seeking an Oracle
    Business Process Senior Associate in the
    Performance and Technology Advisory practice to
    join us in our Chicago office.
  • IT Advisory professionals help align an
    organizations information technology
    capabilities with the strategic and financial
    objectives of the organization. IT Advisory
    professionals help clients achieve improved
    performance from their IT investments, manage
    technology risks, and manage information more
    effectively to achieve business goals. We assist
    throughout the IT transformation lifecycle --
    with strategy development and implementation,
    change management, performance measurement, and
    integrating sustainability and risk management
    into suggested technology solutions.
  • Responsibilities
  • Develop and maintain/manage client relationships
  • Lead/support business development activities at
    clients, working with the appropriate KPMG
    resources from other service lines and industries
  • Manage and/or support delivery of advisory
    services to clients, primarily with services
    related to Oracle Business Integration Oracle
    Business Process Management (BPM) and Business
    Process Transformation
  • Develop and deliver advisory solutions for
    Business Integration
  • Manage engagements according to KPMGs
    financial/cost management policies
  • Manage and mentor junior advisory staff, and
    adhere to professional practice requirements
  • Qualifications
  • Five years of experience as an Oracle Technical
    Lead/Architect, or Business/Solutions Architect
    responsible for large scale application design
    and architecture preferably in telecommunications,
    utilities, and healthcare
  • Experience with Oracle BPM 11g/SOA suite 11g SOA
  • Hands on experience working with an integration
    platform such as Tibco, IBM WebSphere, WebMethods
    or Oracle Fusion
  • Demonstrated knowledge of Fusion applications and
    Fusion middleware such as Oracle SOA suite and
    Oracle BPM
  • Experience in Business Requirements, Process
    Modeling/Simulation and High-Level Design
    activities
  • Ability to assess, design/redesign, develop,
    test, deploy and support BPM services

16
BPM Business Analyst
  • As a part of the Technology Services Group, the
    Senior Consultant will be responsible for the
    full systems lifecycle from requirements
    gathering through implementation of IT functional
    solutions. The Senior Consultant will also apply
    deep functional expertise and client handling
    skills in order to ensure engagement
    productivity, increase efficiencies for clients,
    resolve issues and overall client satisfaction.
    The Senior Consultant will work under minimal
    supervision and will be required to oversee the
    work of more junior team members.  The Senior
    Consultant will also carry a yearly target for
    managed revenue.
  • Qualifications
  • Strong knowledge and experience with a BPM tool
    (webMethods, Lombardi, etc) or experience with
    additional modeling/analysis tools.
  • Experience with process methodology, frameworks
    (TOGAF), development methodologies (Agile, SDLC,
    Iterative) strongly preferred.
  • Must be proficient in use of SharePoint, Excel,
    Visio, PowerPoint and Word.
  • Ability to write clearly and succinctly in a
    variety of communication settings and styles.
  • Planning, ability to problem solve and execute.
  • Communicates effectively to stakeholders at ALL
    levels of the organization.
  • Demonstrated ability to take initiative and
    accountability for achieving results.
  • Strategic thinker - thinks big picture and can
    effectively translate concepts to others
  • Job Description
  • The Business Process Analyst (BPA) is responsible
    for working with both technology resources and
    business resources (business analyst or business
    architect) to design, build, integrate and evolve
    process and technology. The BPA focus includes
    looking at how both the business operation and
    processes will be impacted from business change.
  • Responsibilities of the BPA include
  • Understanding and describing the current baseline
    process architectures to project teams Working
    with the other architects (information,
    application, security and enterprise), to develop
    target architectures, describing the product
    and/or service strategy, and the organizational,
    functional, process, event, information, and
    geographic aspects of the business environment.
  • The BPA role is a cross-boundary role which will
    have focus on process, services and
    relationships, in addition to information and
    technology. This role is extremely important for
    cross-functional process changes at the
    enterprise level.
  • The Business Process Architect will
  • Work closely with the information, application,
    security and enterprise architects to provide
    process insights and assess impacts stemming from
    business process change. This relationship also
    supports business driven project management and
    process driven decision making by
  • Describing the current state (As-Is) business
    process architecture
  • Facilitating the design of a future state (To-Be)
    business process architecture, by describing the
    business strategy, and the organizational,
    functional, process, event, information, and
    other aspects of the business environment

17
Director Quality Solutions Team
  • MAJOR RESPONSIBILITIES The primary purpose of
    this position is to lead and direct the
    development and implementation of process
    improvement initiatives, the integration of
    business processes across all departments, and
    the alignment of business processes with the
    overall company strategy and objectives. The
    incumbent assembles and directs cross functional
    work teams in order to efficiently and
    effectively improve processes. The incumbent also
    quantifies and reports on the economic value
    realized through process improvement initiatives.
  • DESIRED QUALIFICATIONS This position requires a
    Bachelors degree in a business related field, and
    5 years of business experience, preferably in the
    financial services industry. Position requires
    excellent interpersonal, communication,
    organizational, problem solving, negotiation, and
    conflict resolution skills. Strong leadership and
    project management skills are essential.
    Knowledge of and/or training in business process
    management strongly preferred. Excellent computer
    skills required - Microsoft Office, Microsoft
    Project, and Visio experience strongly preferred.

18
Business Process Professional/Sr. Business
Process Professional
  • Mayo Clinic in Rochester, MN is seeking
    analytical professionals for an excellent career
    opportunity. We seek experienced business
    analysts to provide professional consultative
    support for business strategy and planning,
    process improvement or transformation projects.
    We will rely on you to identify, recommend and
    implement transformation strategies at the
    department/division level (new staffing models,
    internal organizational structure, throughput,
    workflow, skill/task alignment, etc.).
  • Skills/Abilities
  • Understanding of
  • business strategy
  • cost/benefit analysis
  • process engineering and risk management
  • Ability to apply systems engineering tools and
    methodologies throughout the project lifecycle
  • Qualifications
  • Masters degree in business administration or
    management, industrial engineering, systems
    engineering, operations research or a
    health-related field
  • At least two years of experience in operations,
    workflow and process/systems analysis
  • A Bachelors degree and five years of experience
    will also be considered
  • Understanding of the health care industry is
    preferred. MS Office proficiency is required.
  • One of Fortune magazine's 100 Best Companies to
    Work For, Mayo Clinic offers an excellent salary
    and benefits package. To learn more about this
    opportunity and apply, please visit job s
    8863BR or 8881BR at http//bit.ly/GBA5YW  

19
Sr. Business Process Improvement Technology
Manager
  • Logitech is searching for a Business Process
    Improvement Technology Manager. We are seeking a
    dynamic, consultative individual too build,
    configure, and maintain technology systems and
    applications that support process improvement
    efforts. In addition to being the primary
    business administrator for systems, the person
    provides instruction, guidance, and support in
    the use of these systems. We are looking for a
    person that can comfortably operate at the
    intersection of business and IT. So you will need
    to be a business minded individual who can use
    management disciplines and business process
    technology to drive continuous improvement,
    process innovation, business optimization, and
    even business transformation within the
    organization.
  • The right candidate for this role will be
    expected to have strong communication skills so
    that you can effectively liaise with the business
    stakeholders and IT groups to verify business and
    design requirements. You will need to be able to
    engage with the business to review and understand
    critical business, functional and data
    requirements which will allow you to implement
    solutions as fluidly as possible.
  • What do the individuals in this new field need
    most? The primary business process analysis
    platform system that will be utilized is
    iGrafx. An individual with that has this
    experience will definitely be a plus. We are also
    looking for an individual with a strong
    background in business process analysis.
  • Additional desired skills-sets include experience
    with Process architecture skills, process
    modeling skills, change management skills, as
    well as process improvement methods, such as
    PDCA, Kaizen, or Six Sigma.
  • Skills and Qualifications
  • BA/BS in a related field required. MA or MS
    helpful
  • Training and experience in the implementation and
    use of business process analysis tools, such as
    Aris, Lombardi, Metastorm or iGrafx, with
    experience using iGrafx a strong plus. Ability to
    train general business users in proper
    flowcharting in the BPA environment.
  • Training and experience in Kaizen/Lean/Six Sigma
    or similar improvement framework.
  • General understanding and experience with shared
    work environments-
  • A strong plus is experience using iGrafx for
    process simulation and modeling

20
Senior Workflow Consultant
  • If youre results-focused with a good
    understanding of business process, we could have
    the role and the rewards youre looking for.
  • As the UKs leading provider of Group Income
    Protection, Unums got the size and scope to
    offer outstanding careers and exceptional
    benefits. We bring financial security to over
    1.8million people in the UK and insure more than
    40 of FTSE 100 companies. Our parent company in
    the US provides benefits for 38 of Fortune 500
    companies.
  • In this critical role, youll help us improve our
    business by analysing complex system requirements
    for assigned workflow projects. Youll then
    participate in the specification, construction
    and implementation of new and enhanced workflow
    systems. Its a challenge which involves working
    with key stakeholders to understand our business
    processes leading the design of major
    improvement projects and supporting the build
    and testing stages. Youll use established
    management procedures to plan and manage
    improvements, while providing consultancy and
    specialist knowledge on Workflow strategy and
    architecture.
  • To join us, you must be an expert in AWD workflow
    systems development, with a proven track record
    in process improvement and business analysis.
    Youll have detailed experience of customisation,
    EnCorr, Knowledge Enabler and Straight Through
    processing, ideally gained from having worked in
    an Insurance or Financial Services environment. A
    key strength will be your communication skills,
    having the ability to influence and persuade.
    Experience of Prince2 and project lifecycles
    would also be an advantage.
  • In return for your talents, we offer an excellent
    benefits package that includes 27 days leave
    Income Protection and private medical insurance.
    More importantly, we offer the opportunity to
    join an organisation thats not only number one,
    but still growing. Who knows how far you could
    go?
  • To apply for this role please email your CV to
    unumresourcing_at_penna.com or go to www.unum.co.uk
    to apply online. We look forward to hearing from
    you.

21
Business Process Management Service Area Manager
  • Opening for a Business Process Management (BPM)
    Service Area Manager (SAM) in Alexandria, VA. The
    Business Process Management SAM will be
    responsible for leading Altarums Veterans
    Affairs Program Management practice areas
    expansion into BPM by developing relationships
    with new clients, developing new services, and
    building internal teams and capacity. Altarum is
    looking for an accomplished, talented, highly
    ambitious and motivated individual with a strong
    work ethic and desire to make a difference to our
    Veteran population and other government entities.
    The successful candidate will report to the
    Practice Area Lead. The SAM will work directly
    with strategic clients and be primarily
    responsible for guiding the develop-ment efforts
    of Subject Matter Experts, stakeholders, and
    Altarum staff.
  • Responsibilities
  • Lead organizational studies and evaluations,
    design systems and procedures, and conduct work
    simplification and measurement studies to help
    clients operate their business more efficiently
    and effectively.
  • Drive process change and system solutions to
    support new or changing business initiatives.
  • Candidate will take personal accountability and
    ownership for business development activities,
    which includes identifying new business
    opportunities, managing proposal development
    teams, responding to RFPs or RFIs, and meeting
    annual revenue and sales targets.
  • Candidate will take personal accountability and
    ownership for staff development, which includes
    interviewing/hiring, mentoring staff, developing
    training goals, and staff evaluations.
  • Deliver excellent client service by establishing
    performance goals and implementation plans to
    achieve high quality deliverables within expected
    timeframes and on budget. Monitor progress,
    manage risk, and confirm key
  • Candidate must be able to routinely assess
    current and strategic client needs, match them
    with Altarum practice area capabilities, develop
    innovative solutions and articulately present
    these solutions to the client.
  • Qualifications
  • Bachelors degree required in Finance, Business
    Administration, Healthcare Administration or
    related field Masters degree preferred (MBA,
    MHA).
  • Ten (10) or more years of experience with at
    least five (5) years of independently leading
    groups in a consulting environment. Five (5)
    years of Project Management experience
    certification preferred (PMP). Experience leading
    large projects, preferably in a consulting
    environment, developing work plans, coordinating
    resources to meet deadlines for deliverables, and
    tracking staff contributions.
  • Previous experience in business process
    re-engineering or business process improvement is
    required along with the ability to utilize tools
    and techniques (LEAN, Six Sigma, BPMS, etc) to
    effect business changes. Six Sigma Black or
    Master Black Belt certification preferred.
  • Deep functional experience in all process areas
    of BPM, including Modeling, Analysis, Design,
    Performance Management and Transformation.
  • Excellent oral, written and interpersonal skills
    with experience and comfort presenting
    professional briefs and presentations to senior
    level management, clients, and stakeholders.
  • Ability to leverage functional BPM knowledge to
    provide strategic direction to clients and direct
    project activities. Demonstrated ability to build
    consensus through leadership, coaching,
    negotiation, and influence.
  • Experience developing successful business and
    technical proposals based upon requirements
    outlined in the Statement of Work.
  • Be located within or willing to relocate to the
    Washington, DC area.
  • Must be able to receive a U.S. Security Clearance
    (sole U.S. citizenship required).
  • Preference will be given to candidates with

22
Lean Master Lean Sensei Lean Expert
  • As a Lean Expert/Sensei you will be a thought
    leader in the application of continuous
    improvement and lean techniques. Your role as an
    expert practitioner guiding organizations (at the
    enterprise level) through a lean journey will
    enable you to apply your expertise across
    industries and a variety of functions and have a
    significant impact on our clients Lean
    Transformations including
  • Developing short and long-term capability-building
    plans for all relevant levels of client
    leadership, with anticipated deliverables,
    outcomes, and required resources
  • Applying your experience leading lean
    transformation(s) and capability-building in the
    context of the overall wave/project/continuous
    improvement effort
  • Introducing new frameworks, tools, or ways of
    using existing material identifying clients for
    beta testing codifying new knowledge in articles
    and Extranet postings
  • Contributing regularly to curriculum and
    leadership of multi-client programs
  • Problem-solving with client teams about how to
    implement capability-building, including which
    experts to call upon to deliver training and
    support
  • Developing full-time McKinsey team members and
    clients to be effective frontline coaches
    problem solving capability and coaching
    approaches
  • The successful candidate must possess the
    following qualifications
  • 10-20 years experience in industry or consulting
    environment that includes a progressive career
    trajectory, outstanding professional achievement
    and impact
  • Proven experience leading a large scale Lean
    Transformation(s) at the enterprise level -
    across several functions/industries
  • Best in class continuous improvement experience
    e.g. Toyota Production System, Master Black Belt,
    etc.
  • Demonstrated track record developing and building
    a Lean/continuous improvement program with deep
    expertise in developing, coaching and mentoring
    leaders at all levels
  • Strong interest in knowledge development, i.e. IP
    Lean Leadership Articles, Experiential
    Learning and a passion for capability building
  • Experience in Financial Services desirable
  • High-value personal qualities - critical
    thinking and problem solving skills, ability to
    influence, work in teams, resourceful,
    responsible, tenacious, independent,
    self-confident, high-energy, etc

23
BPM Job Market in 2010
  • All slides after this are jobs that were posted
    in the Spring of 2010
  • In general, they are more focused on process
    analysis and less on overall BPM for an
    organization
  • In addition, they were less focused on the use of
    BPM Suites, as those are becoming more common in
    industry now

24
Indeed - AltaMed Health Services
  • Job Title Director, Process Excellence and
    Project Management Office
  • Location Los Angeles, CA
  • Responsibilities
  • Responsible for developing the project management
    office/function of the AltaMed Health Care
    Services organization.
  • Define, develop and standardize project
    management practices, governance standards,
    processes and metrics throughout AltaMed Health
    Services.
  • Manage strategic projects start-up activities
    initiate project infrastructure and project team
    logistics, including reviews and monitors overall
    administration of project contracts monitor
    project deliverables including internal team and
    external contractor performance and assess the
    impact of projects on budgets.
  • Plans and implement multiple enterprise wide
    project strategies and/or process excellence
    initiatives in collaboration cross-functional
    teams and process owners.
  • Support the development of QI, project tools, and
    policies and procedures with system wide
    implication.
  • Assist in establishing organizational wide policy
    as a member of various QI and operations
    committees to ensure strategic alignment and
    effectiveness.
  • Participate in strategic planning in anticipating
    market needs and develop innovative responses to
    address future needs and challenges through
    business value/benefits realization and
    management.
  • Work with sponsors, regulatory agencies, internal
    and external stakeholders, contractor executives
    and staff to facilitate quality initiative
    deployment, issues resolution, change manage, and
    facilitate a successful development and
    implementation of clinical, and process
    excellence projects in collaboration with IT.
  • Requirements
  • Graduate level in Business, Industrial Engineer,
    Industrial Psychology or related fields
    Certified Six Sigma Master Black Belt and
    Certified Project Management Professional
    strongly Preferred.
  • Prior experience coaching, teaching, and applying
    Lean Six Sigma as a Master Black Belt in various
    industries is required. Health care experience in
    acute or ambulatory care highly desirable.

25
Indeed - Edwards Lifesciences
  • Job Title Director, Process Excellence
  • Location Irvine
  • Responsibilities Reports to Vice President,
    Process Excellence and is responsible for the
    long-term planning and implementation of global
    Process Excellence processes, integrating Six
    Sigma and Lean methodologies which drive
    operational excellence and financial results.Will
    collaborate and lead complex Six Sigma/Lean
    initiatives, partnering with operations
    stakeholders in the business units and with other
    GCO functions. Will support the Center of
    Excellence providing expertise and training to
    internal Process Excellence resources, Black
    Belts and Green Belts.
  • Major Job Functions
  • Develop, articulate, and implement Process
    Excellence strategies across the company
  • Provide technical expertise and leadership from a
    Process Excellence, Lean, and Six Sigma
    perspective
  • Establish business processes, methodology, and
    tools to drive global consistency in the approach
    and execution of Lean and Six Sigma initiatives
  • Manage Center of Excellence programming that will
    train internal Process Excellence resources,
    Black Belts, and Green Belts to execute projects
    utilizing good problem solving methodologies
    through the application of Six Sigma and Lean
    approaches
  • Collaborate with business unit and functional
    leaders to identify opportunities, define and
    financially justify projects for improving
    quality, cost and productivity through Lean and
    Six Sigma efforts
  • Negotiate resources and launch project teams
    supporting Process Excellence initiatives
  • Train and coach Black Belt resources assigned to
    team, expanding the knowledge base on the
    application of Six Sigma problem solving tools
    and their application in project implementations
  • Assess the progress of Black Belts during project
    applications, verify/validate Black Belt-led
    project savings, and assess the knowledge and
    skills of Black Belts for certification purposes
  • Provide consultation and direction as a subject
    matter expert on the application of Six Sigma
    methods
  • Oversee project selection and coordination for
    strategic process improvement initiatives and
    take a leadership role with complex Lean/Six
    Sigma program initiatives
  • Responsible for defining, tracking, and reporting
    key performance measures related to process
    excellence, Lean capability assessment,
    compliance assessment and associated cost impacts
  • Establish, track, and report on key performance
    measures for demonstrating ongoing process
    improvement results and associated cost impacts
  • Work with leaders across the organization to
    develop and drive a process excellence culture
    within the company
  • Drive DFSS/DMAIC integration and implementation
    into the Catalyst process
  • Identify potential Black Belts and recruit team
    members.

26
BPM Partners
  • Job Title Principal Consultant
  • Location Eastern U.S.
  • Job Description As the leading independent
    authority on business performance management
    (BPM) our services are in high demand. The
    expansion of BPM itself as well as the new and
    still evolving vendor landscape has driven more
    companies to seek expert guidance to minimize
    their risk and get it right the first time. We
    are looking to add staff in North America to meet
    this demand. This position is responsible for
    providing business advisory services required to
    assist organizations define strategies, identify
    requirements, and select and deploy solutions
    related to strategic enterprise or business unit
    specific Business Performance Management/
    Business Intelligence (BPM/BI) initiatives. The
    position requires a broad range of skills and the
    ability to consult in different roles depending
    on the size and scope of an engagement ranging
    from BPM/BI strategy development to providing
    project management advisory services during
    implementation phases of BPM/BI solution selected
    by customer.

27
Monster - CSC
  • Job Title Business Analyst Sr. Professional -
    FileNet BPM
  • Location San Francisco
  • Job Description CSC seeks an IBM FileNet
    Business Process Management (BPM) Analyst in the
    SFO, CA area to perform Business Process modeling
    and design, process automation, simulation of
    business process, construction of workflows,
    comparisons of "As-Is" and "To-Be" models through
    the use of workflow and process engines, process
    integration and process monitoring and
    optimization.
  • Responsibilities
  • Plans, designs and recommends business
    processes to improve and support business
    activities.
  • Analyzes and documents client's business
    requirements and processes and communicates these
    requirements by constructing conceptual data and
    process models, including data dictionaries and
    volume estimates from organization.
  • Creates test scenarios and develops test plans
    to be used in testing the business applications
    in order to verify that client requirements are
    incorporated in to the system design. Assists in
    analyzing testing results throughout the project.
  • Provides input into developing and modifying
    systems to meet client needs and develops
    business specifications to support these
    modifications.
  • Facilitates meetings with clients to gather and
    document requirements and explore potential
    solutions.
  • Assists in coordinating business analyst tasks
    on information technology projects and provide
    support to other team members.
  • Assists in analyzing testing results in all
    phases.
  • Participates in technical reviews and
    inspections to verify 'intent of change' is
    carried out through the entire project.
  • Assists in providing time estimates for project
    related tasks.
  • Assists with developing the methods and
    procedures required to identify whether current
    business goals and objectives meet organizational
    needs.
  • Basic Qualifications

28
Monster - Ernst Young
  • Job Title Performance Improvement Manager -
    BPM/Philadelphia
  • Location Philadelphia , PA
  • Job Description As a member of our team, the
    Manager will lead client engagement teams. The
    Manager will work with a wide variety of clients
    to deliver professional services. In addition,
    the Manager is responsible for some business
    development activities on strategic priority
    accounts. Ernst Young's Performance Improvement
    practice has a global integrated Business
    Performance Management (BPM) service offering,
    including the following
  • Planning, Budgeting and Forecasting
    Translating an organization's objectives and
    goals into a roadmap for achieving them and
    translating operational and financial targets
    into a corporate budget (financial plan). It is
    also the process of periodic updates to the
    current view of future business performance,
    reflecting new or changing information, over a
    fixed annual or pre-defined rolling period.
  • Business Performance Reporting Environment by
    which an organization provides stakeholders with
    financial and operational information to enable
    effective performance monitoring and
    decision-making.
  • Decision Analytics Ability to collect,
    analyze, understand and use data to deploy robust
    economic, financial and statistical models to
    improve decision-making across the enterprise.
  • Performance Measurement Process of identifying
    key value drivers and defining metrics to inform
    performance, support decision making, and foster
    positive behavior and actions.
  • Technology Enablement Selection and
    implementation of appropriate technologies to
    meet performance management goals and objectives.
  • Responsibilities
  • Develop and maintain productive relationships
    with client management. Collaborate to plan
    engagement objectives and a strategy that
    addresses risk and performance improvement.
    Manage expectations of service delivery. Stay
    informed of business developments and their
    impact to the client.
  • Demonstrate high levels of technical and
    professional knowledge and quickly assimilate new
    knowledge. Keep up-to-date with current
    developments and trends in advisory services
    capabilities and industry knowledge.
  • Deliver quality services. Value and model
    excellent client service by establishing goals
    and implementation plans to achieve a high
    quality deliverables and within expected
    timeframes and on budget. Monitor progress,
    manage risk and confirm key stakeholders are kept
    informed about progress and expected outcomes.
  • Develop people. Provide constructive on-the-job
    feedback/training. Foster an innovative and
    team-oriented work environment.
  • Commit to developing knowledge, continue to learn
    and share knowledge with clients and team
    members. Respect/protect client information.
  • Generate new business opportunities. Understand
    Ernst Young and its service lines and actively
    assess/present ways to serve clients. Develop
    long-term client relationships and networks.
    Develop relationships with other Ernst Young
    team members across all practices to serve client
    needs.
  • Requirements
  • a bachelor's degree and approximately 5 years
    of related work experience or a graduate degree
    and approximately 4 years of related work
    experience

29
Monster - Thomson Reuters
  • Job Title Business Process Analyst (Legal
    Editorial Operations - Editorial)
  • Location Eagan, MN
  • Responsibilities
  • Analyzes complex business problems to be solved
    with automated systems including Business Process
    Management Systems (BPMS).
  • Provides technical expertise in identifying,
    evaluating and developing systems and procedures
    that are cost effective and meet user
    requirements.
  • Designs and models As-Is and To-Be process
    using best practices and standards within Oracle
    BPM.
  • Identifies key performance metrics for business
    processes designs Business Activity Monitoring
    reporting dashboards for users.
  • Interviews business subject matter experts to
    document business processes and business
    requirements.
  • Designs business rules, user interfaces, and
    process logic using Oracle BPM.
  • Utilizes agile methodology, tools, and
    techniques.
  • May provide consultation to users in the area
    of automated systems.
  • May lead cross-functional teams to address
    business or systems issues.
  • Requirements
  • Undergraduate degree with 5 - 7 years related
    experience.
  • Working knowledge of Business Process
    Management concepts such as Business Process
    Re-engineering (BPR), Business Process Analysis
    (BPA), Business Activity Monitoring (BAM),
    Business Process Modeling Notation (BPMN).
  • Experience delivering projects using Oracle BPM
    or other major BPMS technology is desired.

30
Monster - Quintiles Biopharmaceutical
  • Job Title Business Process Reengineering
    Analyst, Innovations Group
  • Location Research Triangle Park, NC
  • Responsibilities
  • The Business Process Reengineering Analyst may be
    filled as a BA/PM or Sr. BA/PM depending on
    experience.
  • Partner with the BPM lead to create detailed maps
    of the "to-be" processes into the modeling tool
  • Integrate approved process changes into the
    "to-be" maps
  • Facilitate the SMEs workshops and sessions for
    generating the content for change
  • Track and maintain the change log for the process
    maps
  • Work with cross organizational SMEs to create
    implementation plans for approved initiatives
  • Coordinate with cross organizational Service
    Owners to implement agreed To-Be processes to the
    partnership's model
  • Participate in process output review activities
    with the BPM team
  • Collaborate in the development of innovative
    methods to develop the next generation clinical
    development and execution model that
    substantially reduces clinical development time
    and cost
  • Requirements
  • Prefer a Bachelor's or Master's level degree.
  • A minimum of 5 years of experience in process
    mapping process improvement
  • Pharma/ CRO Industry experience is a plus, but
    not required

31
Monster - Allstate
  • Job Title BPI Process Specialist
  • Location Northbrook, IL
  • Job Description The Business Performance
    Improvement Team (BPI) supports the Allstate
    Enterprise in achieving operational excellence
    and consumer focus through the improvement of
    business operating models. BPI provides internal
    management consulting support to business
    partners focusing on the assessment of current
    state operating models and the design, build and
    implementation of future state operating models.
    This position reports to a BPI manager and will
    be responsible for supporting the execution of
    BPI transformation projects. In addition this
    resource will assist with process analysis and
    design and fostering client partnerships and
    relationships. BPI projects are selected based on
    their impact on operational efficiency, customer
    experience and shareholder value. Services
    provided by BPI include
  • Operating model consulting, with a strong
    focus on business transformation and business
    process re-design and improvement
  • Business Process Management (BPM)
  • Organizational design
  • Responsibilities
  • Assist with executing Process Services
  • Support project teams on BPI projects
  • Develop skills in internal management consulting
    and delivering Process Services
  • Completing a rigorous curriculum for the BPI team
    related to business process analysis and design
    consulting
  • Requirements
  • 0-4 years of experience (internal or external) as
    a management consultant and knowledge of process
    redesign or reengineering projects are required.
    Some experience in the application of process
    transformation and change management
    methodologies. The individual must also have
    communication and influencing skills, the ability
    to build business relationships and
    organizational respect and credibility
  • Familiarity with process re-design, process
    re-engineering, process performance management
    and/or BPM methodologies
  • Experience in performing process analysis and
    design activities

32
Monster - Allstate
  • Job Title BPI Transformation Professional
  • Location Northbrook, IL
  • Job Description The Business Performance
    Improvement Team (BPI) supports the Allstate
    Enterprise in achieving operational excellence
    and consumer focus through the improvement of
    business operating models. BPI provides internal
    management consulting support to business
    partners focusing on the assessment of current
    state operating models and the design, build and
    implementation of future state operating models.
    This position reports to a BPI manager and will
    be responsible for aiding in the development,
    execution and leadership of larger of BPI
    transformation projects and serving as a delivery
    lead for smaller/less complex BPI projects. In
    addition this resource will assist with
    maintaining the team's transformation
    methodology, foster client partnerships and
    relationships and support the development of
    Specialist-level BPI team members.
  • Responsibilities
  • Assist with managing, coaching and developing
    both new and existing BPI team members on
    internal management consulting and transformation
    methodology.
  • Potential "Delivery Lead" role on smaller/less
    complex BPI projects
  • Build and maintain relationships with business
    partners.
  • Assist with maintaining the Transformation
    Methodology and developing and maintain a
    development curriculum for BPI team related to
    transformation consulting.
  • Requirements
  • 3 years experience as a management consultant
    and knowledge of transformation projects are
    required. Some experience in the application of
    transformation methodology and change management
    methodologies. The individual must also have
    communication and influencing skills, the ability
    to build business relationships, organizational
    respect and credibility, possess business acumen
    and be skilled in project management.
  • Familiarity with transformation methodology.
  • Experience in executing transformation
    activities.
  • Experience leading "matrixed" teams on small
    consulting projects.
  • Project management skills.
  • Facilitation and presentation delivery.

33
Monster - Hamilton/Ryker Placement Firm
  • Job Title Business Process Consultant/Developer
  • Location Washington, DC
  • Job Description Analyze business processes,
    identify and document requirements, implement the
    process using the Metastorm product suite and
    support the implemented application through test
    and deployment.?
  • Responsibilities
  • Perform process analysis and improvement design
  • Analyst in business process management (BPM)
    workflow and end to end process mapping projects
  • Provide expertise on process improvement,
    organizational redesign, change management, and
    performance measures
  • Undertake general BA duties such as requirements
    gather, writing specs and general analysis
  • Serve as a member of the Business Analysis,
    Application Development and Support department
    team and project leader as appropriate
  • Responsible for ensuring the satisfactory
    completion of significant portions of critical
    work and/?or projects
  • Perform routine program modifications,
    performance tuning, problem solving, debugging,
    and unit testing.?
  • Requirements
  • 7?years experience with .?Net, VB.?Net,
    ASP.?Net, XML, XSLT, HTML, JavaScript, Active
    Reports for .Net, and VBScript.?
  • 7 years of development experience with .Net
    2003/?2005/?2008, Database development with SQL
    Server, Oracle or DB2, Visual Studio Developer
    6.?0, Visio and Microsoft Office Suites.?
  • 4?years of experience with target product suite,
    Metastorm, business process analysis and
    development experience with any business process
    suite is acceptable.?

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