BPM-Related Employment

1
BPM-Related Employment

• Current and historical information on positions
  and salary

• Some of the material in this presentation was
  drawn from the following sources
• http//www.odinjobs.com/BPM_job_market_overview.ht
  ml
• http//www.abpmp.org/jobbank.cfm
• https//capgemini.taleo.net/careersection/1/jobsea
  rch.ftl?langen
• http//jobs.kpmgcareers.com/
• http//www.indeed.com/
• http//www.monster.com
• http//www.simplyhired.com/
• http//www.bpmenterprise.com/jobs/

2
What are employers looking for?
Quality Source Source Source Source Source
Quality 1 2 3 4 5
Professionalism (punctuality, integrity, honesty, respect, trustworthiness) X X X X X
Adaptability / Flexibility / Multitasking ability X X X X
Dependability / Reliability / Responsibility X X X
Organization and decision-making skills X X X X
Creativity / Problem-solving skills X X X X X
Continual learning X X X X X
Verbal and written communication skills X X X X X
Teamwork / Interpersonal skills X X X X X
Commitment / Dedication / Strong work ethic X X X X
Analytical / research skills X X X
Leadership skills X X X X X
Enthusiasm / Motivation / Positive attitude X X X X
Proactivity / Self-reliance / Initiative X X X X
This slide and the next are from session 2
3
How to Get Hired

• Employers often look for previous experience to
  help them determine an applicants capabilities
• If you dont have much experience, you will need
  to demonstrate your capabilities in other ways
• Grades from your university courses are one
  method
• Assuming there are multiple applicants with good
  grades, you will need to find some way to
  distinguish yourself from the others
• Letters of recommendation provide one avenue for
  this
• If you want letters of recommendation from your
  professors, you will need to show them you are an
  outstanding student who is deserving of their
  effort

4
Job Description for BPM Consultant

• A business process management (BPM) consultant is
  responsible for systematically improving an
  organization's productivity by examining the
  interdependent parts of a system. They host
  discussions with process participants and help
  managers understand what value would be gained
  from a business product management (BPM)
  solution. The BPM consultant uses BPM tools to
  build and implement customer-defined
  applications. They also must be able to establish
  and maintain effective working relationships with
  clients and vendors. Some of this work may
  require travel.
• A BPM consultant should understand consulting
  principles and be able to work independently and
  with a team. They should be skilled in business
  process analysis and be able to use tools to
  capture as-is business processes. They should
  also learn BPM tools and proprietary products.
  They need to submit accurate and on-time reports
  of time and expenses they must be able to
  deliver scalable, sound BPM solutions. Most
  employers look for someone with a bachelors
  degree with a focus on education, computer
  science, information technology (IT) process
  management, or a related field. Solid oral and
  written communication skills are also needed.
• Consultant, Business Process / Management Tasks
• Modify programs to enhance likelihood of meeting
  business goals.
• Balance customer requests and requirements with
  technical constraints.
• Develop and update high-level roadmap of business
  initiatives and goals.
• Coordinate with partners to ensure overall
  business solution is positioned and implemented
  on a global scale.
• Build rapport with external vendors in order to
  support business objectives.

This slide and the next 2 are from
http//www.payscale.com/research/US/JobConsultant
,_Business_Process_2F_Management, accessed 8
April 2015.
5
Popular Employers and Salaries for BPM Consultant
6
Common Career Paths for BPM Consultant
7
Average Salaries on the Internet by Role

• The salaries below are from 2010 the percentage
  increase for the different roles has not changed
  much since then
• Director Business Process Management Salary1
• Salary Average 131,256
• Consultant, Business Process Management2
• Salary Average 86,535
• Business Process Management Consultant, San Jose3
• Salary Average 96,000

1. http//www.jobs-salary.com/director-business-proce
   ss-management-salary.htm, accessed 8 April 2015.
2. http//www.glassdoor.com/Salaries/consultant-busin
   ess-process-management-salary-SRCH_KO0,38.htm
   website, accessed 8 April 2015.
3. http//www.simplyhired.com/salaries-k-business-pro
   cess-management-consultant-l-san-jose-ca-jobs.html
   , accessed 8 April 2015.

8
Not all BPM-related jobs have process in the
titleJob Posting for Supervisor, Budget
Business Planning

• Sacramento Municipal Utility District (SMUD) is
  looking for a visionary leader and a pioneer in
  business performance to propel its Customer
  Community Services business unit toward a culture
  of continuous process improvement and build the
  financial acumen of its employees. This position
  is responsible for managing all aspects of
  business performance.
• Key deliverables include
• Strategic, tactical and operational
  planning/budgeting
• Monthly financial and business performance
  reporting and forecasting
• Continuous improvement processes and systems,
• Financial and KPI trends and analysis
• Performance measurement and reporting systems
• Recommendations and implementation strategies to
  improve business performance
• Qualifications Minimum of five - seven years of
  progressively responsible experience in one or
  more of the following areas
• Leading and managing budget and performance
  planning and reporting
• Leading process improvement initiatives/programs
• Performance reporting for a large
  organization/utility
• Supervision of staff responsible for planning and
  reporting on budget and/or process improvement
  initiatives
• Coordination of the preparation of complex
  budgets and process improvement programs.
• Knowledge of
• Budgeting and planning concepts and processes
• Strategic, tactical and operational planning
  methodologies
• Process based performance measurement systems
  (metrics and balanced scorecard)
• Process improvement principles and practices

9
Business Process Consultant/IT Molecular Devices

• Date Posted December 13, 2014
• Responsibilities and Scope
• The Business Process Consultant will be
  responsible for the effective implementation and
  continuous improvement of IT/ERP systems in
  support of global operations (manufacturing and
  supply chain) and finance/accounting. Initial
  focus will be in Sunnyvale operations/finance,
  with future exposure to Europe and Asia projects.
  
• This position requires a strong understanding of
  ERP processes and solutions used in a Lean
  Manufacturing, Distribution and
  Finance/Accounting environment. He/She will need
  to work with the IT team and Business Users from
  various cross-functional groups to ensure
  effective usage of IT solutions.
• Specific responsibilities
• Provide consultancy to Operations,
  Finance/Accounting to improve usage of existing
  IT/ERP solutions
• Participate in Kaizens and other ongoing
  continuous improvement efforts and reviews to
  identify improvement opportunities for better
  using the current solutions
• Ensuring effective change management by putting
  in place good user documentations, standard
  works, training materials and programs etc
• Works in partnership with cross-functional
  business to understand and document their
  business processes, issues, challenges, and
  opportunities, and work with IT to prioritize and
  fix the issues by installing system or process
  changes.
• Develop business reports for various user groups
  using reporting tools like Noetix or other
  business analytical tools endorsed by IT
• Lead business projects for Sunnyvale and Global
  MFG sites, pulling in IT to support as necessary.
  
• Document clear requirements, review design
  documents, monitor project progress, and test or
  organize user testing for solutions prior to
  release to production
• Provide regular status reports and management
  reporting
• Hands-on troubleshooting and support is required
  
• Qualifications
• Bachelors Degree required.
• Minimum 8 years experience in manufacturing
  environment working on ERP solutions.
• Project Management experience is required
• Preferable to have Oracle Apps experience in
  Manufacturing/Distribution or Accounting.

10
Business Architect/Process Improvement (Six
Sigma) Tech Contingency

• Date Posted April 8, 2015
• Responsibilities
• Developing a business architecture strategy based
  on business strategy, goals and situational
  awareness of various business scenarios and
  motivations
• Define the data elements shared between business
  units and the relationships and integration
  points between those data elements and processes,
  people, systems, and other data elements
• The qualified individual must be self-motivated,
  technology aware, willing to ask a lot of
  questions, and should have experience planning
  and deploying business and/or IT initiatives
  (preference for both)
• Requirements
• Minimum of 5-6 years in Process Improvement,
  Business Architect, Consulting, Project
  Management, Strategy and/or Operations roles
• Lean Six Sigma Green Belt Certification (or
  higher Black Belt preferred but Green Belt is
  fine)
• Mixture of both Business and Technical project
  experience. (must have worked on technical
  projects but this is not a hands-on technical
  role)
• Experience building change management tactics
  into initiatives
• Proven Project Management experience
• Track record of strategy development and business
  / IT implementation experience
• Strong interpersonal, oral, presentation and
  written communication skills
• Must be a team player, demonstrate emotional
  intelligence, and be able to work effectively at
  all levels of an organization across business,
  operations and technology
• Self-motivated and driven to achieve results in a
  positive manner, displaying ethical behavior,
  integrity, and building trust at all times
• Six Sigma certification is a plus

11
Sr. Manager, Business Process Improvement Essex
Property Trust

• Date Posted April 3, 2015
• Responsibilities
• Leads the effort in establishing, implementing,
  developing and controlling best practices for
  Business Process Improvement throughout the
  accounting organization.
• Works closely with accounting functions and other
  cross-functional stakeholders to analyze and
  streamline processes for maximum effectiveness
  and efficiency.
• Defines how the scope, goals and deliverables of
  BPI projects should support business goals, in
  collaboration with the CAO and CFO.
• Challenges the status quo and identifies
  opportunities to better align business processes
  with overall business strategy and evaluates
  cost/benefit of changes/modifications.
• Assists business unit teams in establishing key
  process metrics in order to measure process
  improvement performance against those metrics.
• Skills and Abilities
• Demonstrated project management skills and
  ability to work multiple projects simultaneously
  (PMI Certification of plus).
• Strong understanding of accounting processes and
  cycles highly recommended.
• Strong quantitative and analytical capabilities.
• Appreciation for and successful experience in
  driving change management.
• Excellent training, presentation and
  communication skills both written and oral.
• Excellent understanding of and ability to explain
  analytical tools and statistics.
• Strong interpersonal skills and the ability to
  work cross-functionally with other leaders.
• Ability to work both independently and in a
  team-oriented, collaborative environment.
• Dedicated team player who is flexible and
  adaptable to change in a fast-paced environment.
• Perceptive, self-starter with excellent problem
  solving abilities.
• Ability to juggle several projects at once and
  know how to prioritize deadlines.

12
Senior Manager, Business Process Excellence
Boehringer Ingelheim

• Date Posted April 3, 2015
• Accountable for identifying and implementing
  business process improvements and efficiencies
  that will support Fremonts business performance
  and help drive innovation for the site. Works
  with site leadership and all functions on the
  site to identify long-term strategic and
  short-term tactical opportunities to create
  greater efficiencies in processes and systems and
  resource optimization. Is a change agent for
  the site and leads continuous improvement /
  transformation initiatives, negotiating for
  resources to support and implement the
  initiatives. As an employee of Boehringer
  Ingelheim, you will actively contribute to the
  discovery, development and delivery of our
  products to our patients and customers. Our
  global presence provides opportunity for all
  employees to collaborate internationally,
  offering visibility and opportunity to directly
  contribute to the companies' success. We realize
  that our strength and competitive advantage lie
  with our people. We support our employees in a
  number of ways to foster a healthy working
  environment, meaningful work, diversity and
  inclusion, mobility, networking and work-life
  balance. Our competitive compensation and benefit
  programs reflect Boehringer Ingelheim's high
  regard for our employees.
• Duties Responsibilities
• Works with Site leadership to identify critical
  areas where there is a business need to execute
  continuous improvement projects. In conjunction
  with other leaders, and in alignment with the
  Fremont strategic plan and objectives, creates a
  business case for the change proposed and
  validates the need. Makes recommendations on
  which initiatives should be priorities.
  Determines the most appropriate metrics to apply
  to BPE initiatives and projects (e.g.
  productivity, cost savings, number of projects
  underway, and deviations). Negotiates for
  dedicated resources to BPE initiatives and
  provides rationale for recommendations of number
  and type of resources required. Develop,
  implement, update, and maintain strategy and
  methodology for business process
  excellence/continuous improvement including
  Execution and Improvement Methodologies (e.g. Six
  Sigma, Lean, etc.). Leads structured problem
  solving efforts and provides a robust process to
  problem solving and BPE projects (e.g. Diagnosis,
  Design, Implementation and Sustainability
  analysis phases). Accountable for identifying
  and communicating obstacles and challenges
  encountered at all stages of a BPE initiative as
  well as opportunities for accelerating and
  enhancing the process. Network with other BPE
  functions in OneBio identify and implement best
  practices harmonize the BPE approach with
  OneBio support OneBio cultural change
  initiative. Manage and continuously improve site
  Balanced Score Card (BSC) harmonize within
  OneBio.
• Requirements
• Bachelors degree in Business Administration is
  required. . At least three (3) years with
  industry experience or equivalent industry.
  Minimum two (2) years experience managing mid to
  large scale, cross-functional projects or
  programs. Six Sigma, Lean Practices, Change
  Management and BPE tools certified (Lean) Six
  Sigma Black Belt and MBA preferred Strong
  interpersonal and communication skills are
  necessary. Project Management Professional (PMP)
  certification preferred. Fundamental knowledge of
  continuous improvement methodologies. Knowledge
  of Balanced Scorecard Methodologies and
  Frameworks. Strong understanding and appreciation
  for quality and compliance standards under which
  the Fremont site is operating. The combination
  of intense regulation (i.e. pharmaceutical
  production, controlled substances, environmental
  and safety, etc.), overall risk of operations
  (i.e. chemical production), and a dynamic process
  driven production environment results in a
  complex business/operational model with multiple
  competing factors needing to be balanced. Desired
  Experience, Skills and
• Abilities
• Change management, communications and
  presentation knowledge and competence coupled
  with business acumen and technical knowledge are
  critical for creating a culture that both
  reflects the values and principles of lead and
  learn and ensures the alignment and delivery of
  business results. Knowledge of cross functional
  business disciplines (sales, marketing,
  development, manufacturing, quality, legal,
  regulatory, information systems etc. is
  required).

13
Business Process Manager, MBA Intern Adobe

• Date Posted April 18, 2015
• The Business Process Manager will have a passion
  for complex problem solving, the ability to work
  across multiple functions and business units, and
  exceptional communication skills at all levels of
  the organization. This role will be responsible
  for helping automate and improve efficiencies for
  the new company-wide Service Life Cycle (SLC)
  process. This process brings consistency to
  executive level reviews, portfolio management,
  and planning as well as a communication
  framework and reporting structure of company
  level strategic priorities, roadmaps, and
  progress in delivering against those priorities
  -- all of which roll up to the CEO and Executive
  Team. While being led from the Digital Media
  business unit, this role will work closely with
  partners and executives across all Adobe business
  units to ensure consistency.
• What youll do
• Develop automation and process efficiencies for
  new company-wide SLC process
• Effectively communicate and educate executive
  staff and the broad organizations on new methods
  and improvements
• Partner with cross-Business Unit partners for
  consistency
• What you need to succeed
• Must have a passion for creative problem solving,
  out-of-the-box thinking and strong attention to
  detail
• A strong ability to reinvent existing processes
  to be more effective while obtaining support
  buy-in from teams involved
• Self-motivated with strong leadership presence
• Able to proactively identify areas of
  improvement, take the lead, and actively drive
  change
• Strong interpersonal, negotiation, influencing,
  and conflict-resolution skills
• Confident interacting across a variety of
  cross-functional teams and all levels of the
  organization
• Driven by the challenge of adapting to change and
  helping lead others through change
• At Adobe, you will be surrounded by colleagues
  who are committed to helping each other grow
  through our unique Check-In approach where
  ongoing feedback flows freely. Were passionate
  about cultivating great leaders throughout the
  organization and we understand that product
  innovation comes from people innovation.

http//www.simplyhired.com/job/digital-media-busin
ess-process-manager-mba-intern-job/adobe-systems-i
nc/nbdhsfqwi2?cidtsbaomwpdkufirfxtsopbnlptphjnbby
, accessed 8 April 2015.
14
BPM Job Market in 2012

• All slides after this are jobs that were posted
  in the Spring of 2012

15
BPM Senior Associate

• Date Mar 19, 2012
• Location Chicago, IL, US
• Description
• Do you have a passion for solving complex
  business problems? KPMGs Advisory Services
  Practice focuses on fundamental business issues
  managing risk, increasing revenues, controlling
  costs that organizations, across various
  industries, should address in order to help them
  flourish. We help companies to identify and
  manage risks inherent in business processes and
  technology systems that support business
  objectives, and provide them with the information
  needed to help them meet their strategic and
  financial goals. Services are specialized to help
  clients mitigate risks across an overall risk
  spectrum. We are currently seeking an Oracle
  Business Process Senior Associate in the
  Performance and Technology Advisory practice to
  join us in our Chicago office.
• IT Advisory professionals help align an
  organizations information technology
  capabilities with the strategic and financial
  objectives of the organization. IT Advisory
  professionals help clients achieve improved
  performance from their IT investments, manage
  technology risks, and manage information more
  effectively to achieve business goals. We assist
  throughout the IT transformation lifecycle --
  with strategy development and implementation,
  change management, performance measurement, and
  integrating sustainability and risk management
  into suggested technology solutions.
• Responsibilities
• Develop and maintain/manage client relationships
• Lead/support business development activities at
  clients, working with the appropriate KPMG
  resources from other service lines and industries
• Manage and/or support delivery of advisory
  services to clients, primarily with services
  related to Oracle Business Integration Oracle
  Business Process Management (BPM) and Business
  Process Transformation
• Develop and deliver advisory solutions for
  Business Integration
• Manage engagements according to KPMGs
  financial/cost management policies
• Manage and mentor junior advisory staff, and
  adhere to professional practice requirements
• Qualifications
• Five years of experience as an Oracle Technical
  Lead/Architect, or Business/Solutions Architect
  responsible for large scale application design
  and architecture preferably in telecommunications,
  utilities, and healthcare
• Experience with Oracle BPM 11g/SOA suite 11g SOA
• Hands on experience working with an integration
  platform such as Tibco, IBM WebSphere, WebMethods
  or Oracle Fusion
• Demonstrated knowledge of Fusion applications and
  Fusion middleware such as Oracle SOA suite and
  Oracle BPM
• Experience in Business Requirements, Process
  Modeling/Simulation and High-Level Design
  activities
• Ability to assess, design/redesign, develop,
  test, deploy and support BPM services

16
BPM Business Analyst

• As a part of the Technology Services Group, the
  Senior Consultant will be responsible for the
  full systems lifecycle from requirements
  gathering through implementation of IT functional
  solutions. The Senior Consultant will also apply
  deep functional expertise and client handling
  skills in order to ensure engagement
  productivity, increase efficiencies for clients,
  resolve issues and overall client satisfaction.
  The Senior Consultant will work under minimal
  supervision and will be required to oversee the
  work of more junior team members.  The Senior
  Consultant will also carry a yearly target for
  managed revenue.
• Qualifications
• Strong knowledge and experience with a BPM tool
  (webMethods, Lombardi, etc) or experience with
  additional modeling/analysis tools.
• Experience with process methodology, frameworks
  (TOGAF), development methodologies (Agile, SDLC,
  Iterative) strongly preferred.
• Must be proficient in use of SharePoint, Excel,
  Visio, PowerPoint and Word.
• Ability to write clearly and succinctly in a
  variety of communication settings and styles.
• Planning, ability to problem solve and execute.
• Communicates effectively to stakeholders at ALL
  levels of the organization.
• Demonstrated ability to take initiative and
  accountability for achieving results.
• Strategic thinker - thinks big picture and can
  effectively translate concepts to others
• Job Description
• The Business Process Analyst (BPA) is responsible
  for working with both technology resources and
  business resources (business analyst or business
  architect) to design, build, integrate and evolve
  process and technology. The BPA focus includes
  looking at how both the business operation and
  processes will be impacted from business change.
• Responsibilities of the BPA include
• Understanding and describing the current baseline
  process architectures to project teamsWorking
  with the other architects (information,
  application, security and enterprise), to develop
  target architectures, describing the product
  and/or service strategy, and the organizational,
  functional, process, event, information, and
  geographic aspects of the business environment.
• The BPA role is a cross-boundary role which will
  have focus on process, services and
  relationships, in addition to information and
  technology. This role is extremely important for
  cross-functional process changes at the
  enterprise level.
• The Business Process Architect will
• Work closely with the information, application,
  security and enterprise architects to provide
  process insights and assess impacts stemming from
  business process change. This relationship also
  supports business driven project management and
  process driven decision making by
• Describing the current state (As-Is) business
  process architecture
• Facilitating the design of a future state (To-Be)
  business process architecture, by describing the
  business strategy, and the organizational,
  functional, process, event, information, and
  other aspects of the business environment

17
Director Quality Solutions Team

• MAJOR RESPONSIBILITIES The primary purpose of
  this position is to lead and direct the
  development and implementation of process
  improvement initiatives, the integration of
  business processes across all departments, and
  the alignment of business processes with the
  overall company strategy and objectives. The
  incumbent assembles and directs cross functional
  work teams in order to efficiently and
  effectively improve processes. The incumbent also
  quantifies and reports on the economic value
  realized through process improvement initiatives.
• DESIRED QUALIFICATIONS This position requires a
  Bachelors degree in a business related field, and
  5 years of business experience, preferably in the
  financial services industry. Position requires
  excellent interpersonal, communication,
  organizational, problem solving, negotiation, and
  conflict resolution skills. Strong leadership and
  project management skills are essential.
  Knowledge of and/or training in business process
  management strongly preferred. Excellent computer
  skills required - Microsoft Office, Microsoft
  Project, and Visio experience strongly preferred.

18
Business Process Professional/Sr. Business
Process Professional

• Mayo Clinic in Rochester, MN is seeking
  analytical professionals for an excellent career
  opportunity. We seek experienced business
  analysts to provide professional consultative
  support for business strategy and planning,
  process improvement or transformation projects.
  We will rely on you to identify, recommend and
  implement transformation strategies at the
  department/division level (new staffing models,
  internal organizational structure, throughput,
  workflow, skill/task alignment, etc.).
• Skills/Abilities
• Understanding of
• business strategy
• cost/benefit analysis
• process engineering and risk management
• Ability to apply systems engineering tools and
  methodologies throughout the project lifecycle
• Qualifications
• Masters degree in business administration or
  management, industrial engineering, systems
  engineering, operations research or a
  health-related field
• At least two years of experience in operations,
  workflow and process/systems analysis
• A Bachelors degree and five years of experience
  will also be considered
• Understanding of the health care industry is
  preferred. MS Office proficiency is required.
• One of Fortune magazine's 100 Best Companies to
  Work For, Mayo Clinic offers an excellent salary
  and benefits package. To learn more about this
  opportunity and apply, please visit job s
  8863BR or 8881BR at http//bit.ly/GBA5YW  

19
Sr. Business Process Improvement Technology
Manager

• Logitech is searching for a Business Process
  Improvement Technology Manager. We are seeking a
  dynamic, consultative individual too build,
  configure, and maintain technology systems and
  applications that support process improvement
  efforts. In addition to being the primary
  business administrator for systems, the person
  provides instruction, guidance, and support in
  the use of these systems. We are looking for a
  person that can comfortably operate at the
  intersection of business and IT. So you will need
  to be a business minded individual who can use
  management disciplines and business process
  technology to drive continuous improvement,
  process innovation, business optimization, and
  even business transformation within the
  organization.
• The right candidate for this role will be
  expected to have strong communication skills so
  that you can effectively liaise with the business
  stakeholders and IT groups to verify business and
  design requirements. You will need to be able to
  engage with the business to review and understand
  critical business, functional and data
  requirements which will allow you to implement
  solutions as fluidly as possible.
• What do the individuals in this new field need
  most? The primary business process analysis
  platform system that will be utilized is
  iGrafx. An individual with that has this
  experience will definitely be a plus. We are also
  looking for an individual with a strong
  background in business process analysis.
• Additional desired skills-sets include experience
  with Process architecture skills, process
  modeling skills, change management skills, as
  well as process improvement methods, such as
  PDCA, Kaizen, or Six Sigma.
• Skills and Qualifications
• BA/BS in a related field required. MA or MS
  helpful
• Training and experience in the implementation and
  use of business process analysis tools, such as
  Aris, Lombardi, Metastorm or iGrafx, with
  experience using iGrafx a strong plus. Ability to
  train general business users in proper
  flowcharting in the BPA environment.
• Training and experience in Kaizen/Lean/Six Sigma
  or similar improvement framework.
• General understanding and experience with shared
  work environments-
• A strong plus is experience using iGrafx for
  process simulation and modeling

20
Senior Workflow Consultant

• If youre results-focused with a good
  understanding of business process, we could have
  the role and the rewards youre looking for.
• As the UKs leading provider of Group Income
  Protection, Unums got the size and scope to
  offer outstanding careers and exceptional
  benefits. We bring financial security to over
  1.8million people in the UK and insure more than
  40 of FTSE 100 companies. Our parent company in
  the US provides benefits for 38 of Fortune 500
  companies.
• In this critical role, youll help us improve our
  business by analysing complex system requirements
  for assigned workflow projects. Youll then
  participate in the specification, construction
  and implementation of new and enhanced workflow
  systems. Its a challenge which involves working
  with key stakeholders to understand our business
  processes leading the design of major
  improvement projects and supporting the build
  and testing stages. Youll use established
  management procedures to plan and manage
  improvements, while providing consultancy and
  specialist knowledge on Workflow strategy and
  architecture.
• To join us, you must be an expert in AWD workflow
  systems development, with a proven track record
  in process improvement and business analysis.
  Youll have detailed experience of customisation,
  EnCorr, Knowledge Enabler and Straight Through
  processing, ideally gained from having worked in
  an Insurance or Financial Services environment. A
  key strength will be your communication skills,
  having the ability to influence and persuade.
  Experience of Prince2 and project lifecycles
  would also be an advantage.
• In return for your talents, we offer an excellent
  benefits package that includes 27 days leave
  Income Protection and private medical insurance.
  More importantly, we offer the opportunity to
  join an organisation thats not only number one,
  but still growing. Who knows how far you could
  go?
• To apply for this role please email your CV to
  unumresourcing_at_penna.com or go to www.unum.co.uk
  to apply online. We look forward to hearing from
  you.

21
Business Process Management Service Area Manager

• Opening for a Business Process Management (BPM)
  Service Area Manager (SAM) in Alexandria, VA. The
  Business Process Management SAM will be
  responsible for leading Altarums Veterans
  Affairs Program Management practice areas
  expansion into BPM by developing relationships
  with new clients, developing new services, and
  building internal teams and capacity. Altarum is
  looking for an accomplished, talented, highly
  ambitious and motivated individual with a strong
  work ethic and desire to make a difference to our
  Veteran population and other government entities.
  The successful candidate will report to the
  Practice Area Lead. The SAM will work directly
  with strategic clients and be primarily
  responsible for guiding the develop-ment efforts
  of Subject Matter Experts, stakeholders, and
  Altarum staff.
• Responsibilities
• Lead organizational studies and evaluations,
  design systems and procedures, and conduct work
  simplification and measurement studies to help
  clients operate their business more efficiently
  and effectively.
• Drive process change and system solutions to
  support new or changing business initiatives.
• Candidate will take personal accountability and
  ownership for business development activities,
  which includes identifying new business
  opportunities, managing proposal development
  teams, responding to RFPs or RFIs, and meeting
  annual revenue and sales targets.
• Candidate will take personal accountability and
  ownership for staff development, which includes
  interviewing/hiring, mentoring staff, developing
  training goals, and staff evaluations.
• Deliver excellent client service by establishing
  performance goals and implementation plans to
  achieve high quality deliverables within expected
  timeframes and on budget. Monitor progress,
  manage risk, and confirm key
• Candidate must be able to routinely assess
  current and strategic client needs, match them
  with Altarum practice area capabilities, develop
  innovative solutions and articulately present
  these solutions to the client.
• Qualifications
• Bachelors degree required in Finance, Business
  Administration, Healthcare Administration or
  related field Masters degree preferred (MBA,
  MHA).
• Ten (10) or more years of experience with at
  least five (5) years of independently leading
  groups in a consulting environment. Five (5)
  years of Project Management experience
  certification preferred (PMP). Experience leading
  large projects, preferably in a consulting
  environment, developing work plans, coordinating
  resources to meet deadlines for deliverables, and
  tracking staff contributions.
• Previous experience in business process
  re-engineering or business process improvement is
  required along with the ability to utilize tools
  and techniques (LEAN, Six Sigma, BPMS, etc) to
  effect business changes. Six Sigma Black or
  Master Black Belt certification preferred.
• Deep functional experience in all process areas
  of BPM, including Modeling, Analysis, Design,
  Performance Management and Transformation.
• Excellent oral, written and interpersonal skills
  with experience and comfort presenting
  professional briefs and presentations to senior
  level management, clients, and stakeholders.
• Ability to leverage functional BPM knowledge to
  provide strategic direction to clients and direct
  project activities. Demonstrated ability to build
  consensus through leadership, coaching,
  negotiation, and influence.
• Experience developing successful business and
  technical proposals based upon requirements
  outlined in the Statement of Work.
• Be located within or willing to relocate to the
  Washington, DC area.
• Must be able to receive a U.S. Security Clearance
  (sole U.S. citizenship required).
• Preference will be given to candidates with

22
Lean Master Lean Sensei Lean Expert

• As a Lean Expert/Sensei you will be a thought
  leader in the application of continuous
  improvement and lean techniques. Your role as an
  expert practitioner guiding organizations (at the
  enterprise level) through a lean journey will
  enable you to apply your expertise across
  industries and a variety of functions and have a
  significant impact on our clients Lean
  Transformations including
• Developing short and long-term capability-building
  plans for all relevant levels of client
  leadership, with anticipated deliverables,
  outcomes, and required resources
• Applying your experience leading lean
  transformation(s) and capability-building in the
  context of the overall wave/project/continuous
  improvement effort
• Introducing new frameworks, tools, or ways of
  using existing material identifying clients for
  beta testing codifying new knowledge in articles
  and Extranet postings
• Contributing regularly to curriculum and
  leadership of multi-client programs
• Problem-solving with client teams about how to
  implement capability-building, including which
  experts to call upon to deliver training and
  support
• Developing full-time McKinsey team members and
  clients to be effective frontline coaches
  problem solving capability and coaching
  approaches
• The successful candidate must possess the
  following qualifications
• 10-20 years experience in industry or consulting
  environment that includes a progressive career
  trajectory, outstanding professional achievement
  and impact
• Proven experience leading a large scale Lean
  Transformation(s) at the enterprise level -
  across several functions/industries
• Best in class continuous improvement experience
  e.g. Toyota Production System, Master Black Belt,
  etc.
• Demonstrated track record developing and building
  a Lean/continuous improvement program with deep
  expertise in developing, coaching and mentoring
  leaders at all levels
• Strong interest in knowledge development, i.e. IP
  Lean Leadership Articles, Experiential
  Learning and a passion for capability building
• Experience in Financial Services desirable
• High-value personal qualities - critical
  thinking and problem solving skills, ability to
  influence, work in teams, resourceful,
  responsible, tenacious, independent,
  self-confident, high-energy, etc

23
BPM Job Market in 2010

• All slides after this are jobs that were posted
  in the Spring of 2010
• In general, they are more focused on process
  analysis and less on overall BPM for an
  organization
• In addition, they were less focused on the use of
  BPM Suites, as those are becoming more common in
  industry now

24
Indeed - AltaMed Health Services

• Job Title Director, Process Excellence and
  Project Management Office
• Location Los Angeles, CA
• Responsibilities
• Responsible for developing the project management
  office/function of the AltaMed Health Care
  Services organization.
• Define, develop and standardize project
  management practices, governance standards,
  processes and metrics throughout AltaMed Health
  Services.
• Manage strategic projects start-up activities
  initiate project infrastructure and project team
  logistics, including reviews and monitors overall
  administration of project contracts monitor
  project deliverables including internal team and
  external contractor performance and assess the
  impact of projects on budgets.
• Plans and implement multiple enterprise wide
  project strategies and/or process excellence
  initiatives in collaboration cross-functional
  teams and process owners.
• Support the development of QI, project tools, and
  policies and procedures with system wide
  implication.
• Assist in establishing organizational wide policy
  as a member of various QI and operations
  committees to ensure strategic alignment and
  effectiveness.
• Participate in strategic planning in anticipating
  market needs and develop innovative responses to
  address future needs and challenges through
  business value/benefits realization and
  management.
• Work with sponsors, regulatory agencies, internal
  and external stakeholders, contractor executives
  and staff to facilitate quality initiative
  deployment, issues resolution, change manage, and
  facilitate a successful development and
  implementation of clinical, and process
  excellence projects in collaboration with IT.
• Requirements
• Graduate level in Business, Industrial Engineer,
  Industrial Psychology or related fields
  Certified Six Sigma Master Black Belt and
  Certified Project Management Professional
  strongly Preferred.
• Prior experience coaching, teaching, and applying
  Lean Six Sigma as a Master Black Belt in various
  industries is required. Health care experience in
  acute or ambulatory care highly desirable.

25
Indeed - Edwards Lifesciences

• Job Title Director, Process Excellence
• Location Irvine
• Responsibilities Reports to Vice President,
  Process Excellence and is responsible for the
  long-term planning and implementation of global
  Process Excellence processes, integrating Six
  Sigma and Lean methodologies which drive
  operational excellence and financial results.Will
  collaborate and lead complex Six Sigma/Lean
  initiatives, partnering with operations
  stakeholders in the business units and with other
  GCO functions. Will support the Center of
  Excellence providing expertise and training to
  internal Process Excellence resources, Black
  Belts and Green Belts.
• Major Job Functions
• Develop, articulate, and implement Process
  Excellence strategies across the company
• Provide technical expertise and leadership from a
  Process Excellence, Lean, and Six Sigma
  perspective
• Establish business processes, methodology, and
  tools to drive global consistency in the approach
  and execution of Lean and Six Sigma initiatives
• Manage Center of Excellence programming that will
  train internal Process Excellence resources,
  Black Belts, and Green Belts to execute projects
  utilizing good problem solving methodologies
  through the application of Six Sigma and Lean
  approaches
• Collaborate with business unit and functional
  leaders to identify opportunities, define and
  financially justify projects for improving
  quality, cost and productivity through Lean and
  Six Sigma efforts
• Negotiate resources and launch project teams
  supporting Process Excellence initiatives
• Train and coach Black Belt resources assigned to
  team, expanding the knowledge base on the
  application of Six Sigma problem solving tools
  and their application in project implementations
• Assess the progress of Black Belts during project
  applications, verify/validate Black Belt-led
  project savings, and assess the knowledge and
  skills of Black Belts for certification purposes
• Provide consultation and direction as a subject
  matter expert on the application of Six Sigma
  methods
• Oversee project selection and coordination for
  strategic process improvement initiatives and
  take a leadership role with complex Lean/Six
  Sigma program initiatives
• Responsible for defining, tracking, and reporting
  key performance measures related to process
  excellence, Lean capability assessment,
  compliance assessment and associated cost impacts
• Establish, track, and report on key performance
  measures for demonstrating ongoing process
  improvement results and associated cost impacts
• Work with leaders across the organization to
  develop and drive a process excellence culture
  within the company
• Drive DFSS/DMAIC integration and implementation
  into the Catalyst process
• Identify potential Black Belts and recruit team
  members.

26
BPM Partners

• Job Title Principal Consultant
• Location Eastern U.S.
• Job Description As the leading independent
  authority on business performance management
  (BPM) our services are in high demand. The
  expansion of BPM itself as well as the new and
  still evolving vendor landscape has driven more
  companies to seek expert guidance to minimize
  their risk and get it right the first time. We
  are looking to add staff in North America to meet
  this demand. This position is responsible for
  providing business advisory services required to
  assist organizations define strategies, identify
  requirements, and select and deploy solutions
  related to strategic enterprise or business unit
  specific Business Performance Management/
  Business Intelligence (BPM/BI) initiatives. The
  position requires a broad range of skills and the
  ability to consult in different roles depending
  on the size and scope of an engagement ranging
  from BPM/BI strategy development to providing
  project management advisory services during
  implementation phases of BPM/BI solution selected
  by customer.

27
Monster - CSC

• Job Title Business Analyst Sr. Professional -
  FileNet BPM
• Location San Francisco
• Job Description CSC seeks an IBM FileNet
  Business Process Management (BPM) Analyst in the
  SFO, CA area to perform Business Process modeling
  and design, process automation, simulation of
  business process, construction of workflows,
  comparisons of "As-Is" and "To-Be" models through
  the use of workflow and process engines, process
  integration and process monitoring and
  optimization.
• Responsibilities
• Plans, designs and recommends business
  processes to improve and support business
  activities.
• Analyzes and documents client's business
  requirements and processes and communicates these
  requirements by constructing conceptual data and
  process models, including data dictionaries and
  volume estimates from organization.
• Creates test scenarios and develops test plans
  to be used in testing the business applications
  in order to verify that client requirements are
  incorporated in to the system design. Assists in
  analyzing testing results throughout the project.
• Provides input into developing and modifying
  systems to meet client needs and develops
  business specifications to support these
  modifications.
• Facilitates meetings with clients to gather and
  document requirements and explore potential
  solutions.
• Assists in coordinating business analyst tasks
  on information technology projects and provide
  support to other team members.
• Assists in analyzing testing results in all
  phases.
• Participates in technical reviews and
  inspections to verify 'intent of change' is
  carried out through the entire project.
• Assists in providing time estimates for project
  related tasks.
• Assists with developing the methods and
  procedures required to identify whether current
  business goals and objectives meet organizational
  needs.
• Basic Qualifications

28
Monster - Ernst Young

• Job Title Performance Improvement Manager -
  BPM/Philadelphia
• Location Philadelphia , PA
• Job Description As a member of our team, the
  Manager will lead client engagement teams. The
  Manager will work with a wide variety of clients
  to deliver professional services. In addition,
  the Manager is responsible for some business
  development activities on strategic priority
  accounts. Ernst Young's Performance Improvement
  practice has a global integrated Business
  Performance Management (BPM) service offering,
  including the following
• Planning, Budgeting and Forecasting
  Translating an organization's objectives and
  goals into a roadmap for achieving them and
  translating operational and financial targets
  into a corporate budget (financial plan). It is
  also the process of periodic updates to the
  current view of future business performance,
  reflecting new or changing information, over a
  fixed annual or pre-defined rolling period.
• Business Performance Reporting Environment by
  which an organization provides stakeholders with
  financial and operational information to enable
  effective performance monitoring and
  decision-making.
• Decision Analytics Ability to collect,
  analyze, understand and use data to deploy robust
  economic, financial and statistical models to
  improve decision-making across the enterprise.
• Performance Measurement Process of identifying
  key value drivers and defining metrics to inform
  performance, support decision making, and foster
  positive behavior and actions.
• Technology Enablement Selection and
  implementation of appropriate technologies to
  meet performance management goals and objectives.
• Responsibilities
• Develop and maintain productive relationships
  with client management. Collaborate to plan
  engagement objectives and a strategy that
  addresses risk and performance improvement.
  Manage expectations of service delivery. Stay
  informed of business developments and their
  impact to the client.
• Demonstrate high levels of technical and
  professional knowledge and quickly assimilate new
  knowledge. Keep up-to-date with current
  developments and trends in advisory services
  capabilities and industry knowledge.
• Deliver quality services. Value and model
  excellent client service by establishing goals
  and implementation plans to achieve a high
  quality deliverables and within expected
  timeframes and on budget. Monitor progress,
  manage risk and confirm key stakeholders are kept
  informed about progress and expected outcomes.
• Develop people. Provide constructive on-the-job
  feedback/training. Foster an innovative and
  team-oriented work environment.
• Commit to developing knowledge, continue to learn
  and share knowledge with clients and team
  members. Respect/protect client information.
• Generate new business opportunities. Understand
  Ernst Young and its service lines and actively
  assess/present ways to serve clients. Develop
  long-term client relationships and networks.
  Develop relationships with other Ernst Young
  team members across all practices to serve client
  needs.
• Requirements
• a bachelor's degree and approximately 5 years
  of related work experience or a graduate degree
  and approximately 4 years of related work
  experience

29
Monster - Thomson Reuters

• Job Title Business Process Analyst (Legal
  Editorial Operations - Editorial)
• Location Eagan, MN
• Responsibilities
• Analyzes complex business problems to be solved
  with automated systems including Business Process
  Management Systems (BPMS).
• Provides technical expertise in identifying,
  evaluating and developing systems and procedures
  that are cost effective and meet user
  requirements.
• Designs and models As-Is and To-Be process
  using best practices and standards within Oracle
  BPM.
• Identifies key performance metrics for business
  processes designs Business Activity Monitoring
  reporting dashboards for users.
• Interviews business subject matter experts to
  document business processes and business
  requirements.
• Designs business rules, user interfaces, and
  process logic using Oracle BPM.
• Utilizes agile methodology, tools, and
  techniques.
• May provide consultation to users in the area
  of automated systems.
• May lead cross-functional teams to address
  business or systems issues.
• Requirements
• Undergraduate degree with 5 - 7 years related
  experience.
• Working knowledge of Business Process
  Management concepts such as Business Process
  Re-engineering (BPR), Business Process Analysis
  (BPA), Business Activity Monitoring (BAM),
  Business Process Modeling Notation (BPMN).
• Experience delivering projects using Oracle BPM
  or other major BPMS technology is desired.

30
Monster - Quintiles Biopharmaceutical

• Job Title Business Process Reengineering
  Analyst, Innovations Group
• Location Research Triangle Park, NC
• Responsibilities
• The Business Process Reengineering Analyst may be
  filled as a BA/PM or Sr. BA/PM depending on
  experience.
• Partner with the BPM lead to create detailed maps
  of the "to-be" processes into the modeling tool
• Integrate approved process changes into the
  "to-be" maps
• Facilitate the SMEs workshops and sessions for
  generating the content for change
• Track and maintain the change log for the process
  maps
• Work with cross organizational SMEs to create
  implementation plans for approved initiatives
• Coordinate with cross organizational Service
  Owners to implement agreed To-Be processes to the
  partnership's model
• Participate in process output review activities
  with the BPM team
• Collaborate in the development of innovative
  methods to develop the next generation clinical
  development and execution model that
  substantially reduces clinical development time
  and cost
• Requirements
• Prefer a Bachelor's or Master's level degree.
• A minimum of 5 years of experience in process
  mapping process improvement
• Pharma/ CRO Industry experience is a plus, but
  not required

31
Monster - Allstate

• Job Title BPI Process Specialist
• Location Northbrook, IL
• Job Description The Business Performance
  Improvement Team (BPI) supports the Allstate
  Enterprise in achieving operational excellence
  and consumer focus through the improvement of
  business operating models. BPI provides internal
  management consulting support to business
  partners focusing on the assessment of current
  state operating models and the design, build and
  implementation of future state operating models.
  This position reports to a BPI manager and will
  be responsible for supporting the execution of
  BPI transformation projects. In addition this
  resource will assist with process analysis and
  design and fostering client partnerships and
  relationships. BPI projects are selected based on
  their impact on operational efficiency, customer
  experience and shareholder value. Services
  provided by BPI include
• Operating model consulting, with a strong
  focus on business transformation and business
  process re-design and improvement
• Business Process Management (BPM)
• Organizational design
• Responsibilities
• Assist with executing Process Services
• Support project teams on BPI projects
• Develop skills in internal management consulting
  and delivering Process Services
• Completing a rigorous curriculum for the BPI team
  related to business process analysis and design
  consulting
• Requirements
• 0-4 years of experience (internal or external) as
  a management consultant and knowledge of process
  redesign or reengineering projects are required.
  Some experience in the application of process
  transformation and change management
  methodologies. The individual must also have
  communication and influencing skills, the ability
  to build business relationships and
  organizational respect and credibility
• Familiarity with process re-design, process
  re-engineering, process performance management
  and/or BPM methodologies
• Experience in performing process analysis and
  design activities

32
Monster - Allstate

• Job Title BPI Transformation Professional
• Location Northbrook, IL
• Job Description The Business Performance
  Improvement Team (BPI) supports the Allstate
  Enterprise in achieving operational excellence
  and consumer focus through the improvement of
  business operating models. BPI provides internal
  management consulting support to business
  partners focusing on the assessment of current
  state operating models and the design, build and
  implementation of future state operating models.
  This position reports to a BPI manager and will
  be responsible for aiding in the development,
  execution and leadership of larger of BPI
  transformation projects and serving as a delivery
  lead for smaller/less complex BPI projects. In
  addition this resource will assist with
  maintaining the team's transformation
  methodology, foster client partnerships and
  relationships and support the development of
  Specialist-level BPI team members.
• Responsibilities
• Assist with managing, coaching and developing
  both new and existing BPI team members on
  internal management consulting and transformation
  methodology.
• Potential "Delivery Lead" role on smaller/less
  complex BPI projects
• Build and maintain relationships with business
  partners.
• Assist with maintaining the Transformation
  Methodology and developing and maintain a
  development curriculum for BPI team related to
  transformation consulting.
• Requirements
• 3 years experience as a management consultant
  and knowledge of transformation projects are
  required. Some experience in the application of
  transformation methodology and change management
  methodologies. The individual must also have
  communication and influencing skills, the ability
  to build business relationships, organizational
  respect and credibility, possess business acumen
  and be skilled in project management.
• Familiarity with transformation methodology.
• Experience in executing transformation
  activities.
• Experience leading "matrixed" teams on small
  consulting projects.
• Project management skills.
• Facilitation and presentation delivery.

33
Monster - Hamilton/Ryker Placement Firm

• Job Title Business Process Consultant/Developer
• Location Washington, DC
• Job Description Analyze business processes,
  identify and document requirements, implement the
  process using the Metastorm product suite and
  support the implemented application through test
  and deployment.?
• Responsibilities
• Perform process analysis and improvement design
• Analyst in business process management (BPM)
  workflow and end to end process mapping projects
• Provide expertise on process improvement,
  organizational redesign, change management, and
  performance measures
• Undertake general BA duties such as requirements
  gather, writing specs and general analysis
• Serve as a member of the Business Analysis,
  Application Development and Support department
  team and project leader as appropriate
• Responsible for ensuring the satisfactory
  completion of significant portions of critical
  work and/?or projects
• Perform routine program modifications,
  performance tuning, problem solving, debugging,
  and unit testing.?
• Requirements
• 7?years experience with .?Net, VB.?Net,
  ASP.?Net, XML, XSLT, HTML, JavaScript, Active
  Reports for .Net, and VBScript.?
• 7 years of development experience with .Net
  2003/?2005/?2008, Database development with SQL
  Server, Oracle or DB2, Visual Studio Developer
  6.?0, Visio and Microsoft Office Suites.?
• 4?years of experience with target product suite,
  Metastorm, business process analysis and
  development experience with any business process
  suite is acceptable.?