What stands in the way of effective interpersonal communication? - PowerPoint PPT Presentation

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What stands in the way of effective interpersonal communication?

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What stands in the way of effective interpersonal communication? What interferes with us having complete understanding of what others are saying, and many times, what ... – PowerPoint PPT presentation

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Title: What stands in the way of effective interpersonal communication?


1
BARRIERS TO INTERPERSONAL COMMUNICATION
  • What stands in the way of effective
    interpersonal communication?
  • What interferes with us having complete
    understanding of what others are saying, and many
    times, what we, ourselves are saying?
  • These interferences, or barriers can placed into
    four general categories Emotions, Defensiveness,
    Filtering, and Information Overload

2
Breaking Down Barriers
  • EMOTIONS
  • Emotions are powerful and are a major factor in
    motivating us to do many of the things we do
  • Life would lifeless and dull without emotions
  • However, When emotions become highly charged or
    are expressed negatively, interpersonal
    communication flies out the window
  • When we allow our emotions to have free reign,
    and they become negative in nature, the person or
    persons that we are communicating with become
    defensive, or they go on the offense
  • Practice saying what you mean and mean what you
    say, but, for the best results, say it in a
    clam and neutral fashion

3
BREAKING DOWN BARRIERS
  • DEFENSIVENESS
  • When we raise our pitch, voice or tone, in anger,
    frustration or impatience, we produce
    defensiveness in the recipient
  • This approach almost always triggers a flight or
    fight syndrome
  • The chance for effective interpersonal
    communication is often destroyed

4
BREAKING DOWN BARRIERS
  • FILTERING
  • When the communicating party manipulates
    information to his or her advantage or to a
    specific agenda, they are filtering the
    communication
  • Filtering may work for a time, but when this
    device is discovered, the other party or parties,
    may feel used or betrayed (example President Bush
    and the Iraq War)
  • Filtering is a form of manipulation and can
    produce disastrous results in interpersonal
    communication

5
BREAKING DOWN BARRIERS
  • INFORMATION OVERLOAD
  • Information is a good thing, but you have heard
    it said, Sometimes, You can have too much of a
    good thing
  • This is the case with information overload
  • The human brain can only take in so much
    information , when we exceed our brains capacity
    to process information, we are causing
    information overload
  • The net result, the message we desire to express
    gets lost in confusion

6
CULTURAL BARRIERS
  • .
  • Cultural Difference- Sometimes our culture may be
    a huge hindrance for effective interpersonal
    communication.
  • When two people with different cultures
    communicate, they often do not understand each
    other's cultures and may misunderstand the true
    meaning of what each other's trying to convey
    through such a sense.
  • For example, Japanese people would say "??"
    (pronounced as 'ha-i') and Americans may
    misunderstand that they are saying "hi". This
    makes the intentions unclear between both people.

7
JARGON
  • Jargon- Not everyone understands each other's
    jargon words.
  • Jargon should be avoided when talking to someone
    who isn't familiar with you personally or within
    your organization.
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