Managing the information explosion

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Managing the information explosion

• Binesh Lad

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(No Transcript)
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The Information in Our Organisationsfrom Gartner
Group

• 80 of information is unstructured
• 42 of transactions are still paper-based
• 79 of companies have 2 repositories
• 40 of IT budgets are spent on integration
• 25 have 15 repositories
• 30 of peoples time is spent searching for
  relevant information

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The Information in Our Organisationsfrom Meta
Group

• .. But still
• For every 100 an organisation spends maintaining
  their structured content.

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New Perspective On Information Mgmt.by Barry
Murphy at Forrester Research July 12, 2005

• Enterprises' return on information is low
• Data sprawl creates headaches for IT
• An abundance of content creates productivity
  barriers for information workers

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A Few Questions to Start

• Have you identified all the content challenges
  that users, administrators and developers
  encounter during the course of business?
• Or, are you too painfully aware of the many
  issues?
• How are you currently handling the situation?
• Are individuals in your Organisation gaining
  value from all the content thats created in
  stored?

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Content Challenges within an OrganisationDuplicat
ion and Inability to Reuse

• Disparate systems storing unstructured content

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Content Challenges within an OrganisationSharing
the Right Content to the Right People

• Sharing the right content
• Version control problems
• Out-of-date and inaccurate content
• Native applications required for viewing
• Sharing to the right people
• Across the enterprise and to customers,
  partners, etc.
• Lack of security and access controls
• Web delivery requirements

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Content Challenges within an OrganisationExpensiv
e, Time Intensive, Manual Processes

• Shipping and printing costs
• Routing and approval processes
• Search and retrieval time
• Manual conversions to Web-viewable formats

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Content Challenges within an OrganisationResource
Constraints and Bottlenecks

• Ineffective use of resources
• Clerical staff to IT resources
• Web bottlenecks
• HTML coding and posting

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Content Challenges within an OrganisationManaging
Multiple Web Sites

• The of Web sites continue to grow
• Webmaster bottlenecks
• Creating maintaining sites can be
• Inefficient
• Inconsistent
• Expensive
• Challenges with
• Consistent branding vs. local business
  objectives
• Litigation risk management

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Content Challenges within an OrganisationComplian
ce and Risk Management

• Compliance and risk management
• Digital content increasingly used in courts
  during litigation
• Demands of compliance mandates

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Content Challenges within an OrganisationSometime
sit just makes you angry
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What Do You Do With All This Content?How do you?

• Share
• Secure
• Minimize risk
• Automate

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Where Do You Begin?

• How do you develop a strategy for managing
  unstructured content?

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Enterprise Content Management is a Strategy, not
a repository
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How To Develop a Strategy for Managing Your
Unstructured Information

• Step 1 Provide an enterprise content management
  (ECM) infrastructure for content and
  applications
• Establish an ECM standard for your Organisation

• Step 2 Manage all content stores, including
  legacy systems
• Uniform policies across content and data
• Control information in-place, where is lives
• Critical to encompassing ECM strategy

• Step 3 Secure information beyond managed
  environments
• Secure content regardless of location
• Available from, but not dependent on, ECM
  infrastructure

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Step 1 Provide a Strategic ECM Infrastructure

• Move critical content to your strategic ECM
  infrastructure
• Consider all content types
• Ensure ECM standard meets all your infrastructure
  needs
• Provide SOA capabilities within middleware layer

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Step 2 Manage All Content Stores, Including
Legacy Systems

• Federated approach
• Centralize policies, manage in-place
• Uniform implementation
• Understood by users
• No disruption to business
• Control heterogeneous infrastructure
• Maximize existing investment
• Reduce clutter and storage costs
• Minimize risk

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Step 3 Secure Information Beyond Managed
Environments

• Secure and track content everywhere it goes
• Only authorized users can open and/or modify
  content
• Extend security beyond managed environments
• Online and offline use
• Centralized revocation of access

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So How does ECM work?