Chapter 20 The Challenges of Violence in the Workplace - PowerPoint PPT Presentation

1 / 12
About This Presentation
Title:

Chapter 20 The Challenges of Violence in the Workplace

Description:

Chapter 20 The Challenges of Violence in the Workplace The Extent of Workplace Violence Workplace violence has been called epidemic with estimates ranging from ... – PowerPoint PPT presentation

Number of Views:121
Avg rating:3.0/5.0
Slides: 13
Provided by: ceng55
Category:

less

Transcript and Presenter's Notes

Title: Chapter 20 The Challenges of Violence in the Workplace


1
Chapter 20The Challenges of Violence in the
Workplace
2
The Extent of Workplace Violence
  • Workplace violence has been called epidemic
    with estimates ranging from one million to two
    million workers experiencing violent
    victimization every year.

3
Forms of Workplace Violence
  • Workplace violence may occur
  • During robbery and other commercial crimes.
  • During domestic and misdirected affection cases.
  • In employer-directed situations.
  • As a result of terrorism or hate or during a
    strike or demonstration.

4
Causes of Workplace Violence
  • Downsizing of companies.
  • Uncaring working environment.
  • The availability of guns.
  • Personality conflicts.
  • Resentment.
  • High levels of stress on the job.

5
Profile of the Perpetrator
  • The typical perpetrator of workplace violence is
    a disgruntled, middle-aged white male who is a
    loner, who either has been or is about to be
    fired and who is a gun enthusiast.
  • One in four is suicidal.

6
Predictors of Workplace Violence
  • Indicators of impending violent behavior include
  • Depression.
  • Paranoia.
  • Erratic behavior.
  • Fixation on a co-worker.
  • Threats.

7
Risk Factors for Becoming a Victim
  • Working alone or in small numbers.
  • Exchanging money with the public.
  • Working at night or early in the morning.
  • Guarding property or valuable possessions.
  • Working in high-crime areas.

8
Preventing Workplace Violence
  • Preemployment screening.
  • Drug testing.
  • Employee education.
  • A zero tolerance for any type of violence.
  • A nontoxic workplace.
  • Open communication.
  • Humane termination procedures.

9
Responding to Workplace Violence
  • Be prepared by having specific tasks identified.
  • Keep communication with employees and clients
    open.
  • Record exactly what happened, investigate the
    possible reasons and take corrective steps if
    needed.

10
Tasks Should Violence Occur
  • Alert police.
  • Attend to injured employees.
  • Contact victims families.
  • Deal with upset employees.
  • Organize professional counseling services.
  • Clean up the premises.
  • Arrange for additional temporary security.
  • Communicate with organizations clients.
  • Handle members of the press.

11
Summary Questions
  • How extensive is workplace violence?
  • What are the typical forms of workplace violence?
  • What are the potential causes of such violence?
  • What are the characteristics of the typical
    perpetrator of workplace violence?
  • What might be predictors of workplace violence?

12
Summary Questions
  • What factors might increase a workers risk of
    being a victim of violence?
  • What steps might be taken to prevent workplace
    violence?
  • What should be done if workplace violence occurs?
Write a Comment
User Comments (0)
About PowerShow.com