Matakuliah : G1184 Travel Management Tahun : 2005 Pertemuan ke-: 14-15 Chapter 5 (Power Point 14.1) - PowerPoint PPT Presentation

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Matakuliah : G1184 Travel Management Tahun : 2005 Pertemuan ke-: 14-15 Chapter 5 (Power Point 14.1)


Matakuliah : G1184 Travel Management Tahun : 2005 Pertemuan ke-: 14-15 Chapter 5 (Power Point 14.1) Pokok Bahasan: The Tour Operators Products – PowerPoint PPT presentation

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Title: Matakuliah : G1184 Travel Management Tahun : 2005 Pertemuan ke-: 14-15 Chapter 5 (Power Point 14.1)

Matakuliah G1184 Travel ManagementTahun
2005Pertemuan ke- 14-15Chapter 5

Point 14.1)
  • Pokok Bahasan The Tour
  • Operators Products
  • Materi
  • ? The Short-Haul Product
  • ? The Long-Haul Product
  • ? Types of Holiday Product

Learning Outcomes Chapter 5

  • (Power Point 14.2)
  • Pada akhir pertemuan ke-15, diharapkan mahasiswa
  • mampu
  • menunjukkan tentang produk-produk yang termasuk
    dalam short-haul (TIK 27)
  • memilih produk apa saja yang termasuk long-haul
  • (TIK 28)
  • menguraikan ciri-ciri berbagai jenis holiday
  • (TIK 29)


  • (Power Point 14.3)
  • Short-haul and Long-haul Destinations
  • short-haul lt 5 hours flying time
  • long-haul 5 hours flying time


  • (Power Point 14.4)
  • Short-haul overseas holidays may be in the forms
  • flights with hotels
  • flights with self-catering accommodation
  • single center (based in 1 resort / town)
  • multi-center (moving round gt1 town / resort)
  • coach trips with hotels
  • coach trips with self-catering accommodation
  • coach tours
  • luxury rail trips
  • self-drive packages, inclusive of ferry crossing
  • fly-drive packages
  • fly-cruise packages
  • minibreaks / long weekends, often in cities
  • campsite holidays


  • (Power Point 14.5)
  • Long-haul holidays are
  • usually promoted in slimmer, glossier brochures,
    and the program will usually cover an entire
    calendar year rather than being split between
    summer and winter like short-haul program
  • more likely to make use of scheduled flights than
    short-haul ones


  • (Power Point 14.6)
  • Long-haul vs. Short-haul Customers
  • Long-haul more interested in experiencing
  • the culture and/or wildlife
  • exotic destinations
  • Short-haul more interested in sun, sand
  • and nightlife


  • (Power Point 14.7)
  • Self-drive packages have gained popularity
    since they offer greater flexibility over where
    to go and allow for taking almost limitless


  • (Power Point 14.8)
  • Coach tours
  • are mainly for people with an interest in
  • cultural sightseeing
  • are preferred by older clients,
  • mainly in the 45 to 65 of ages
  • usually offer a range of local pick-up points
  • use smart and modern coaches
  • provide frequent stops for people to stretch legs
  • and to smoke


  • (Power Point 15.1)
  • Campsite holidays
  • are popular for families with cars
  • are only available on holidays using charter
  • are usually offerred 20 off for a group of eight
    over Christmas, to 5 free places for a group of
    36 travelling in the 1st half of December


  • (Power Point 15.2)
  • Fly-drive holidays
  • tend to use scheduled flights
  • enable clients to pick up a hired car at their
    destination, often from the airport
  • cover the hire of the smallest and cheapest car
    with 3rd party insurance, local taxes and an
    unlimited mileage
  • sometimes include hotel vouchers


  • (Power Point 15.3)
  • Seat-only holidays
  • are price sensitive, with clients often prepared
    to accept inconveniently-timed departures in
    return for a little off the price
  • are likely influenced by external factors like
    favorable exchange rates and dismal weather at
  • use up surplus seats on charter aircraft


  • (Power Point 15.4)
  • Adventure and Overland holidays
  • are aimed at those who want to travel long
  • tend to feature long-stay trips (up to 6 months)
  • involve travelling in large trucks and often mean
  • offer the adventure in the nature of the
    countries visited
  • include opportunities for climbing and trekking
  • are expeditionary in nature, and cannot be
    classified as tours/holidays in the normally
    accepted sense
  • allow alternatives and a substantial degree of


  • (Power Point 15.5)
  • Safaris
  • take clients to watch wildlife from a safari
    vehicle (vans, trucks, or even camels)
  • take small groups of people on foot into the
    rainforests, or to watch silverback gorillas in
    the wild, or to view wild chimpanzees
  • can be combined with other types of holiday
  • focus on the game parks
  • uses fairly flexible itineraries
  • sometimes offer luxurious accommodation and food


  • (Power Point 15.6)
  • All-inclusive holidays
  • cover all meals, drinks, entertainment, sports,
    and tips
  • make tourists possible to spend entire stay in
    the hotel complex without ever venturing outsite
  • are perfect for those who are wary of getting to
    grips with a different culture
  • emphasize on sports and excellent food


  • (Power Point 15.7)
  • Cruises
  • are perceived as expensive holidays
  • are a form of all-inclusive holiday, with the
    cost of food, accommodation, entertainment, and
    port taxes
  • adds the cost of alcoholic drinks, shore
    excursions, and tips
  • take clients to travel from port to port in the
    ship (like a floating hotel) which is usually
    very luxurious
  • also allow passengers fly to the port and then
    join the ship
  • attract older clients, many of them are over 55
  • provide high staff-passenger ratios


  • (Power Point 15.8)
  • Wedding and Honeymoons
  • are usually to destinations which can be reached
    on Sunday flights
  • are provided with flowers and wine placed in the
    couples hotel room
  • enable couples to get married abroad
  • are popularly held at Barbados, Antigua, Jamaica,
    St. Lucia, Grenada, Bahamas, Florida, Kenya, the
    Seychelles, Mauritius, Bali, Penang, and Phuket
  • provide information about the legal requirements
    in the specific country


  • (Power Point 15.9)
  • Single holidays
  • consist of genuinely solo travellers or singles
    who count the opportunity to meet members of the
    opposite sex
  • are highly cost sensitive
  • are particularly concerned with image and in
  • are preferred for partying than cultural
  • are especially responsive to word of mouth
  • are concentrated on few resorts with good discos
    and nightlife


  • (Power Point 15.10)
  • Senior Citizen holidays
  • are aimed at senior citizens of over-55s,
    over-60s or even over-65s
  • are usually the long-stay holiday (up to 3
  • enable people to stay away all winter
  • often mix sun and sand resorts
  • provide plenty of chance to walk and sightsee


  • (Power Point 15.11)
  • Sports holidays
  • 1. Golf
  • Popular destination countries France,
    Ireland, Portugal,
  • Spain, USA, Thailand, Madeira, Kenya,
    Tunisia, China,
  • South Africa
  • 2. Diving
  • Popular destination countries Egypt,
    Kenya, Comores,
  • Mauritius, Maldives, Thailand, Malaysia,
    Australia, Mexico,
  • Cayman Islands
  • 3. Trekking and Mountaineering
  • Popular destination countries Uganda,
    Zaire, Nepal, Thailand,
  • Kenya, Africa, Malaysia, Latin America,
    Southern India


  • (Power Point 15.12)
  • Stopover packages
  • are usually short, perhaps lasting 3 or 4 nights
  • are usually include transfers to and from the
    airport, hotel accommodation and perhaps a
    sightseeing trip
  • focus on stopover destinations at Singapore, Hong
    Kong, New Zealand, Thailand, USA, Hawaii, Fiji,
    Malaysia, and Caribbean


  • (Power Point 15.13)
  • Tailor-made packages
  • are made to suit individual clients requirements
  • are helpful when the client wants a complex
    mulit-center holiday
  • are uneconomically time-consuming
  • are not always expensive as helped by transparent
    links with airline reservation systems

  • (Power Point 15.14)
  • TM 12
  • Each group decide 1 product area
  • as instructed in assignment 2 page 84,
  • then discuss the strengths weaknesses !
  • Present each groups report !
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