Training Human Resources Development Management Competency Based Employment Interview Technique

1
Training Human Resources Development
ManagementCompetency Based Employment
Interview Technique

• Delivered by
• Dr.Ir.J.F.X.Susanto.S.MBA.,MM

2
HRD Functions Employment - 1

• Recruitment
• Selection
• Personal Filing
• Promotion Demotion
• Transfer
• Induction
• Termination

3
Recruitment Selection

• Job advertisement
• Applications short listing
• General Entrance test
• Interviews
• Job offer
• Medical test
• Working agreement
• Employee induction
• Placement

4
Job Advertisement

• Company profile
• The job
• Location
• Job requirement
• Special skill
• Candidates profile
• Remuneration package

• Dead line
• Address
• Application letter
• Curriculum Vitae
• Copies of certificates
• Candidates phone
• Confidentiality

5
Interview

• Mengapa interview begitu penting?
• Mengapa calon yang paling cocok begitu penting?
• Apa alat bantu yang paling penting waktu
  interview?
• Langkah-langkah yang dilakukan pada interview.
• Bagaimana memulai interview.
• Pertanyaan apa saja yang diberikan.
• Apa saja yang tidak perlu (jangan) ditanyakan.

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Entrance / Employment Test

• General employment test
• Language test
• Computer test
• Aptitude test
• Technical test
• Psychological test (assessment)
• Medical test

7
Interview

• Set the time / schedule
• Interviewers
• Venue / interview room
• Writing tools
• Interview technique
• Transportation accommodation reimbursement

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Interview place / venue

• A separate room / closed
• Quiet
• Pleasant temperature
• No telephone call
• White board, flip chart, markers, papers etc.
• Proper furniture
• Prepare plain water

9
Interview Technique

• Read the candidates resume prior to interview.
• Welcome the candidate.
• Introduce interviewers.
• Introduce the company briefly, the department and
  the job.
• Ask the candidate to introduce him/herself.
• Make the candidate feeling comfortable.
• Establish easy contact / communication.
• Do not make the candidate feeling ashamed.
• Apologize when you have to interrupt.
• Correct the answer and give the correct one to
  show that he is wrong.

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Interview Technique (continued)

• Do not push the candidate in the corner .
• Do not ask same question for the second time.
• Ask candidate to drink as soon as you see him /
  her tired / loosing energy.
• Convince him that this is not interrogation, but
  a discussion.
• The 1-2 hours interview is for him to sell
  him/herself.
• Show the candidate your gratitude to have come to
  the interview, to close the interview.
• Promise to give immediate result.

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Employment Interview Questions

• Tell me about your job - what did you do exactly?
• How did you progress in your job?
• What did you like about your job?
• What is the most interesting activity?
• What kind of problem did you encounter on your
  job/
• What did you like best?
• What did you like least?

• What are some of the things in a job that are
  important to you?
• What are some of the things that would really
  bother you?
• What are of the things about that you and your
  supervisor disagreed?
• Why did you leave your job?
• What was the best job you ever had? Why?
• What do you think about professionalism?

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Formulir Evaluasi Calon(Interview Record Form)
Contoh terlampir

• Candidate name
• Interview date
• Position applied Section/ Department
• Present occupation
• Evaluation criteria (weight, rating and point)
• General comments
• Recommendation or decision
• Name signature of Interviewer
• Notes (if any)