Framework for the Management of Information http:www'ciodpi'gc'caimgifmicgifmicgi_e'asp

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Framework for the Management of
Informationhttp//www.cio-dpi.gc.ca/im-gi/fmi-cgi
/fmi-cgi_e.asp

• Presentation to IM Forum June 5, 2003
• MI Requirements for Business Cases Guideline
• Susan Wiggin
• Chief Information Officer Branch
• Wiggin.Susan_at_tbs-sct.gc.ca

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MI Requirements for Business Cases

• Context
• Identifies specific management of information
  requirements to be taken into account when
  developing business cases
• A guideline to help make better investment
  decisions
• Complements TBS Enhanced Management Framework
  (EMF) and other business case guidance

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MI Requirements for Business Cases

• What is a Business Case ?
• An investment proposal in a strategic business
  context
• Analysis of costs, benefits, risks, impacts
• Provides options
• Recommendation for an affordable, sustainable
  solution
• Once approved, provides a baseline to manage
  risks, monitor progress and measure results

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MI Requirements for Business Cases

• Audiences
• Program/Project Sponsors and Planners
• Identifies information and management of
  information opportunities and requirements to be
  considered in investment proposals
• Information Management Advisors and Specialists
• Aids in providing advice to business and support
  functions in the preparation of investment
  proposals
• Provides a reference when reviewing investment
  proposals

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Why MI Considerations in a Business Case?

• Opportunities for improved service delivery
• Information obligations
• Information provides basis for making investment
  decisions
• Information defines accountability and how
  success will be measured and monitored for the
  investment

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General MI Requirements in Business Cases

• Ensure the information presented in the business
  case is comprehensive, accurate, and relevant
• Is the information complete?
• Has the information been authenticated?
• Can the information be substantiated?

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Key Components of Business Cases

• Problem/opportunity statement
• Option identification
• Costs Management
• Benefits
• Risks Management
• Options Analysis
• Implementation Plan including Ongoing Management
  and Roles and Responsibilities
• Adapted from Enhanced Management Framework
  business case guideline

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1. Problem/Opportunity Statement

• Include scope of information and business impacts
  associated with its collection, management, use.
  
• Examples
• How information and its management supports the
  proposed business investment
• Availability of all information types to support
  service delivery including evidential needs,
  corporate memory, legal/policy requirements,
  accountability
• Consistency with institution-wide information
  requirements
• Service levels and performance criteria for
  information and management of information
  activities

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2. Options Identification

• Options should ensure
• availability, accessibility, sustainability of
  quality information
• information security - from loss, compromise,
  unauthorized access/disclosure
• information privacy and confidentiality rights
• efficiencies, optimization of interoperability
  and sharing opportunities
• Checklists included in Annexes
• Information Availability Information
  Access and Dissemination
• Information Security Information Quality
• Information Privacy Information
  Confidentiality
• Horizontal Approaches

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3. Costs Management

• Include costs and resources related to the
  management of information to ensure investments
  are evaluated on their true merit and funds are
  available to address all MI requirements and
  activities.
• Direct (e.g. improvements to information quality)
  and indirect costs (e.g. training to support
  change in MI responsibilities)
• Initial investment as well as ongoing MI costs

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4. Benefits

• Include identification of MI benefits in terms of
  the specific investment proposal and in terms of
  institution-wide and government-wide benefits.
• Examples
• Intellectual capital and corporate memory
• Timely access to information
• Future benefits such as reuse and sharing of
  information
• Reusability and sharability of MI methods,
  processes and deliverables
• Value of information resulting from the
  investment

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5. Risks

• Consideration of information and management of
  information vulnerabilities and threats enables
  improved risk mitigation strategies and helps
  improve the probability of the investments
  success
• Impact on service delivery and its significance
• An FMI guideline on Risk Management in the
  Management of Information soon to be available

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6. Options Analysis

• Analysis of options and recommendations
• assessment should include information and
  management of information
• requirements
• costs and benefits, annualized to identify when
  they will be realized.

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7. Implementation Plan

• Implementation requirements and timeframes
• MI resource requirements and source of funding
• Information business rules
• MI responsibilities and accountabilities
  including other jurisdictions
• Information life cycle requirements
• Converting information to new formats and systems
• Information quality
• Management of information competencies and
  training plans
• Ownership of information
• MI performance measurement during development and
  operational phases

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Roles and Responsibilities in Institutions