If you dont know where you are going any road will take you there'

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• If you dont know where you are going any road
  will take you there.
• Old Irish Proverb

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Balanced and Restorative Justice
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INSANITY

• Doing the same thing over and over again while
  expecting different results.
• Albert Einstein

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BEYOND INSANITY

• Doing the same thing over and over again and not
  knowing if you are getting any results.
• Harp and Maloney

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• YOU GET WHAT YOU MEASURE

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• WHAT YOU MEASURE WILL IMPROVE

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Juvenile Community Justice
Benchmark Categories

• Restoring Justice for Victims
• Restitution
• Victim Satisfaction

• Building Safer Communities
• Community Work Service
• Crime Prevention Programs
• Citizen Participation

• Holding Offenders Accountable
• Law-Abiding Behavior
• Drug and Alcohol Abuse
• Adult Criminal Arrests
• School Participation

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Report CardThree Years of Progress

• 2001 Annual publication with three other
  departments
• The Directors Vision
• Little staff involvement or input
• Primitive data collection process
• 2002 Established Top 3 benchmarks
  and made assignment to Probation Teams
• Attempting to create more staff ownership
• Paid closer attention to accuracy of
  data/efficiencies
• 2003 National Project involvement begins
• Focus on Substance Abuse Benchmark
• All data collected at case closure
• Focus on staff involvement and linkages to
  individual performance

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Number of Offenders 1996-2002
Source JJIS 2004
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Percentage of Offenders Recidivating 1996-2002
Source JJIS 2004
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Percent Chronic Recidivators 1996-2002
Source JJIS 2004
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Staff Involvement

• Information timely and useful
• Staff involvement - review monthly and
  celebrate successes
• Newsletter, staff retreat, etc.
• Quarterly reports from each team
• Display board in a common areaupdated, constant
  reminder
• Connect individual performance evaluation to
  the benchmarks
• Emphasize improving outcomes for youth and
  community, not punishing staff
• Challenges around definitions of success

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Benchmarks and Performance Evaluations

• Defining performance areas
• Repair Harm-Community and victim opportunity for
  healing and repair
• Reduce Risk-Youth have capacity for change and
  have strengths
• Build Community-Engage community members with
  justice system
• Public Safety- Integrates full scope
  understanding of public safety

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Public Safety
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Repair Harm
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Reduce Risk
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Build Community
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• ConsistencyMake sure you know who is collecting
  data (not too many!)
• Take the time upfront to develop a design that
  will get you the information you need
• Make sure that staff are trained and are held
  accountable to data entry
• Benchmarks should help staff remain focused on
  department mission and goals
• Regularly review data for accuracy and
  trendsetting
• Dont re-create the wheel! Use expertise in the
  field when developing your own benchmarks!

Tips and Lessons Learned
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Tips and Lessons Learned

• Does your data system meet needs? Software,
  technology, etc.
• Get very clear on what we want to know so that
  correct questions are asked and measurements
  selectedtime intensive processlively debates
  will occur
• Measuring our Department vs. measurement of the
  Juvenile Justice systemstakeholder involvement

Habitat for Humanity Wall Raising
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Some Additional Considerations

• Information to the public?
• Newspaper/ Ads/Town Hall/Presentations
• Website
• Involvement of other related agencies
• Listen to feedback from the public and clarify
  any confusing information.

3. Role of an Advisory Board Reviews
measurements, definitions and outcomes Made up
of citizens and key stakeholders
4.Reach out to community and civic groups-Rotary,
faith-based orgs, schools, etc.
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If we do not measure results, do we really know
if we are successful?
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Is it important to know that the Court ordered
200,000 in restitution in 2003?
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Is it important to know that the Court ordered
200,000 in restitution in 2003?Not Really
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Is it important to know that delinquent youth
paid 100,000 in restitution in 2003?
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Is it important to know that delinquent youth
paid 100,000 in restitution in 2003?Nice to
Know
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What is important?
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That Jim Rieland is ordered to pay 100 and he
pays the total amount.
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This is the value of case level data

• No longer guess work
• Case specific outcomes known
• System corrections can be made based on case
  level data

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This is the value of case level data

• System Reports
• Probation Officer
• Supervisory
• Judge
• System

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Juvenile Justice System in ___________________
County
 
A REPORT CARD TO OUR STAKEHOLDERS     Taxpayers
invest significant resources in the juvenile
justice system. In return, they expect the
system to do three basic things protect
communities, hold offenders accountable both to
victims and to communities, and develop
competencies in offenders such that they cease
their criminal activities and re-enter
communities as productive, contributing members
of society.   The purpose of this document is
to provide citizens with a report card on how the
juvenile justice system is performing. We have
established a set of benchmarks, or indicators to
inform the community and the justice system about
the systems ability to further community safety,
hold offenders accountable to victims and the
community, and to reduce the risk of re-offending
through competency development in offenders,
i.e., helping offenders develop the skills they
need to live crime-free lives and become
productive members of the community.   We also
recognize that communities are safest when
citizens are actively involved in the justice
system. Several of the benchmarks in this report
card reflect the time and efforts of citizens to
serve the community and rehabilitate offenders.
  We hope you find this information helpful. If
you wish to become involved as a volunteer or
have questions about the report card, please the
use the contact information provided below.
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FURTHERING COMMUNITY SAFETY
JUVENILE CRIME Two indicators of juvenile crime
trends are the per capita rate of juvenile
offenders who are adjudicated delinquent by the
Juvenile Court, and per capita rate of juvenile
offenders who commit crimes that warrant a waiver
to Adult Court. In the year ________, ______ were
found to be delinquent. This means that in our
community ______ of every 1,000 juveniles were
adjudged delinquent in ________. Table A at right
illustrates how that compares with delinquency
rates over the past five years. Furthermore, in
________, ______ youth were prosecuted in Adult
Court. Table B illustrates how that figure
compares with the five previous years.
Table A Adjudications Year Rate ________ __
______ ________ ________ ________ ________ ___
_____ ________ ________ ________  
LAW-ABIDING BEHAVIOR Of those offenders who
completed Accountability Agreements (efforts to
intervene before an offender is adjudicated
delinquent by the court) or a Juvenile Court
Order, _____ percent had no charges filed against
them for a new criminal offense while under
supervision. Further, _____ percent had no new
charges filed against them within one year of
completing the order.   ADULT CRIMINAL
CONVICTIONS When reviewing the records of those
juvenile offenders who completed Accountability
Agreements or Juvenile Court orders, we find that
as young adults _____ percent have no adult
criminal convictions by age 21.
Law-Abiding Behavior No Charges Filed for New
Criminal Offense   Accountability Agreement _
__   Court Order _ __
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ACCOUNTABILITY
Restorative Community Work Service   Ordered __
__________   Worked ____________   Fulfilled
________   Value ___________ (calculated
at minimum wage)
RESTITUTION Crime victims are clear about their
expectations of offenders. Offenders should be
expected to pay back for the harm theyve caused.
Of cases closed this year where restitution was
ordered, ______percent of offenders paid in full.
The total amount of restitution collected for
cases closed this year is ________.      WORK
SERVICE Offenders are expected to perform work
service to repay the community for the loss of
peace suffered by the community. For cases closed
this year, the court ordered _____hours of
community service. _____ percent of offenders
performed their work service in full. The number
of work service hours performed in cases closed
was______.      MEASURING SYSTEM
ACCOUNTABILITY The justice system has a
responsibility to serve crime victims Crime
victims who are served by __________________
County are provided a survey to determine their
level of satisfaction the juvenile justice
system. One of the questions asks the crime
victim to rate their overall experience with the
juvenile justice system. Surveys were
distributed to _______ victims of crime. The
average satisfaction rating (on a scale of 1
most negative to 5 most positive) from the
survey respondents was _______.
Victim Satisfaction  How would you rate your
overall experience with the system? (Rated 5 to
1 with 5 being most positive and 1 being most
negative.)   Rated 5 _____ Rated
4 _____ Rated 3 _____ Rated
2 _____ Rated 1 _____
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DEVELOPING COMPETENCY
RESISTANCE TO DRUG ALCOHOL USE _____percent of
youth were tested while under supervision. Of
those youth tested, ____percent tested negative.
    SCHOOL PARTICIPATION At case closure, we
find that ______ percent of youth completing
Accountability Agreements or Juvenile Court
orders were actively involved in school, an
alternative education program, or vocational
training. Further, _____percent of those youth
were within mandatory school attendance
requirements.      EMPLOYMENT For those youth
not involved in an educational or vocational
program at case closure, _______ percent are
employed.    BUILDING COMMUNITY COMPETENCY CRIME
PREVENTION/CITIZEN PARTICIPATION
Drug Alcohol Abuse Adjudicated Offenders
Testing Negative   Number Tested _____  
Percent Negative _____
School Participation   Youth Actively
Participating in Educational Program or
Vocational Training at Case Closure
______  
Employment   Youth Employed at Case Closure
______
Citizen Participation   of Volunteers ___
______   Hrs. Contributed _________   Value of
Hrs _________  
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More Information

• www.ndaa-apri.org
• APRI
• 703/549-4253