What can go Wrong with your Web site?

1
What can go Wrong with your Web site?

• Marieke Guy
• UKOLN
• M.Guy_at_ukoln.ac.uk

http//www.ukoln.ac.uk/qa-focus/
2
Technical

• Server load too many hits on the site
• Client side performance too long to download
• Security isnt working
• Browser incompatibility
• HTML or CSS doesnt validate
• Scripts dont work CGI programs, applets,
  JavaScript, ActiveX etc.
• Forms dont work
• Database doesnt work
• Search broken

3
Non-Technical

• Broken email
• Broken links
• Not accessible to those with disabilities bad
  design

4
Content

• Content out of date
• Spelling mistakes
• Content badly written or inappropriate for users
• Graphics missing or too large
• Users cant find what they need
• No search facility
• No metadata, incorrect metadata,metadata stored
  in incorrect or non-compliant format

5
Other Issues

• Domain names should be memorable, meaningful,
  unique, easy to type. Shouldnt be lengthy,
  complex, unpronounceable
• Interface navigation, link colour should be
  intuitive, offer choice, use predictive logic,
  not be obstructive, bear in mind common
  behaviour, be appropriate
• Lack of technical expertise to implement solutions

6
Questions

• Any questions?