Donation Indicators on Nursing Scorecards at UWHC Dianne Danis, Director Nursing Practice Innovation 22-Apr-09

1
Donation Indicatorson Nursing Scorecards at
UWHCDianne Danis, Director Nursing Practice
Innovation22-Apr-09
2
UWHC Scorecard Categories

• Patient Satisfaction
• Market Position
• Clinical Effectiveness, Quality Safety
• Operational Efficiency
• Employee Growth Development
• Financial Health

3
UWHC Scorecard Levels

• Organization
• Service
• Department
• Unit

4
Organ Donation Indicators

• January 2008
• Clinical Effectiveness, Quality Safety
• Nursing Service, Department Unit Levels
• Goal Increase Organ Donation
• Total Missed Referrals
• Timely Referral Rate
• Referral Rate
• Conversion Rate
• Requests by Certified Requesters

5
Nursing Service Level
6
Department Level
7
Unit Level
8
Drilling DownInto the Data
9
Integrating OPO Data
10
Variance Reporting
11
Sample Variance Note

• Three RNs indicated as not being certified
  requestors. One RN has since renewed designation
  status. Two other RNs are new and CNM will
  follow up to see if this was a documentation
  error (i.e. simply recorded RN caring for
  patient) or actual requesting. New staff that
  have not been trained should not be requesting.

12
Outcome Data
13
???????????

• ???????????