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The Important Role of Ward Sisters / Charge Nurses in HSC Trusts

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The Important Role of Ward Sisters / Charge Nurses in HSC Trusts Alan Corry Finn Executive Director of Nursing / Director of Primary Care & Older People s Services ... – PowerPoint PPT presentation

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Title: The Important Role of Ward Sisters / Charge Nurses in HSC Trusts


1
The Important Role of Ward Sisters / Charge
Nurses in HSC Trusts
  • Alan Corry Finn
  • Executive Director of Nursing / Director of
    Primary Care Older Peoples Services, Western
    Health Social Care Trust

2
Overview
  • Introduction Comments on Role
  • Personal Reflection
  • Key Components of Role
  • Challenges
  • Opportunities
  • Some Questions to Consider
  • Conclusion

3
Introduction
  • Times have changed -
  • More need and demand for health and social care
  • Greater emphasis on specialisation
  • Increased skill mix
  • Increased use of technology
  • Greater engagement with multidisciplinary team
    members
  • Patients knowledge and expectations
  • Patients and families need to be consulted and
    informed more
  • Equality and human rights legislation

4
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5
Personal Reflection
  • Personal experience
  • Team work and role of Ward Sister / Charge Nurse
  • They were in charge!
  • Pivotal role
  • Co-ordination of efforts of MDT
  • Concerned with -
  • Hospital cleanliness
  • Infection
  • Patient care and experience
  • Learning and staff development
  • Workforce
  • Staff morale

6
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7
Key Components of Role Today
  • Standards of care and patient experience
  • Workforce
  • Budget management
  • Learning and development
  • Policy, procedure and guidance development
  • Supervision
  • Practice development
  • Audit
  • Research and development
  • Team development
  • Against a backdrop of

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9
Challenges
  • Financial and performance management targets
  • Increasing needs and demands for service
  • Increasingly informed public
  • Greater political and public representation
  • Satisfaction levels of public variable
  • More media attention
  • Respect for profession wavering
  • Greater flexibility in role required
  • More accountability

10
Opportunities
  • Strategy local and regional
  • Policy
  • Investment plans / needs assessment / outcomes
  • Nursing practice development
  • Environment
  • Patient experience
  • Valuing staff
  • Public image and trust
  • Take power and control / dont wait to be given
    it!

11
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12
Questions
  • Do you have a reputation of attracting staff to
    your ward / department?
  • Do your staff get a thorough induction?
  • Have they attended mandatory training?
  • Are staff aware of policies and procedures
    pertinent to their area of work?
  • Are they allocated a mentor / supervisor?
  • Does each staff member have a personal
    development plan?

13
  • Are they appraised regularly?
  • Do they feel valued and appreciated?
  • Do you thank them for a job well done?
  • Do you view mistakes and complaints as an
    opportunity to improve?
  • How do you communicate with your staff?
  • Do you hold ward / department meetings?
  • How does the team work?

14
  • How do you allocate work and share the load?
  • What is your funded establishment?
  • What is your workforce development plan?
  • Is your ward clean and tidy?
  • Is equipment readily available, in its place,
    clean and fit for purpose?
  • Are Support Services integral to your team?
  • What are your ward infection rates and how does
    this compare with others and against targets?

15
  • Do you take the time to talk to patients and
    their families?
  • What are their views and concerns?
  • Can you name 3 recent pieces of research
    pertinent to your specialty?
  • Have you implemented these?
  • What recent audits have you or your staff
    undertaken and have these been acted upon?

16
  • Do your staff accept responsibility for
    leadership and decision making in your absence?
  • How do you plan for fluctuations in workload?
  • How do you plan for admissions and discharges?
  • Do your patients have an EDD?
  • Do they have a discharge plan?
  • When does this start?

17
  • How is the MDT working?
  • How do you monitor the quality of care?
  • What are your biggest challenges?
  • What would your staff, colleagues, and patients
    say about you?
  • Do you bring energy and excitement to the
    workplace?
  • Finally, what difference are you making and what
    is your unique contribution?

18
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19
Conclusion
  • Nursing staff are in a privileged and pivotal
    role interfacing with people at the most
    vulnerable times of their lives
  • We often only get one chance to get it right
  • We can have a lasting impact and influence on
    lives
  • Our emphasis must be on care that is -
  • Evidence based, safe, effective and efficient,
    person centred, of high quality and delivered in
    a spirit of partnership
  • Ward Managers are in the most influential role in
    health and social care!
  • You have influence and power!
  • You can make a difference!

20
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21
  • Are you ready for the challenge?

22
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