Advantages of Microsoft Dynamics 365 CRM

1
Why Microsoft CRM? Key Benefits Of Microsoft
Dynamics 365 CRM?

• Dynatech Systems

2
What Is CRM In Microsoft Dynamics 365?

• Microsoft Dynamics 365 is a comprehensive suite
  of cloud-based business application platforms
  that renders intelligent business apps to support
  business and enhance customer experiences. It can
  be personalized as per your exact business
  requirements.
• Microsoft has various advantages when compared to
  other solutions. It offers some of the extensive
  Customer Relation Management features that make
  it stand out from others. The CRM app enables
  enterprises to qualify leads, seamlessly manage
  sales opportunities, elevate processes, build
  powerful relationships, optimize marketing
  campaigns, etc.

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3
Top Benefits of Microsoft Dynamics 365 CRM

1. Seamless Integration with Other Microsoft Apps
2. ?Elevated Operational Efficiency
3. Powerful Assistant?
4. Personalized Workflows?
5. LinkedIn Sales Navigator?
6. Insightful Reports?
7. Easy Deployment?
8. Targeted Marketing Campaigns
9. Intelligent Data Analystics
10. Impactful Customer Service Insights

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4
Top Benefits of Customer Service Insights

• While rendering great value to the customers,
  agents can personalize every interaction. It
  offers a 365-degree view all the customer
  profiles. It also enables customers to choose
  their preferred channel such as SMS, chat, voice,
  WhatsApp, Facebook Messenger, Line, WeChat and
  many more. It also ensures smooth and unified
  customer experience even if their case is
  transferred between different agents and across
  different channels. Also, customers can access
  various knowledge articles and AI-powered virtual
  agents that can rapidly solve issue and save
  their time as well as agents time.

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5
Elevated Productivity