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Title: Top 10 Online Payment Gateways For Indian eCommerce Websites


1
Top 10 Online Payment Gateways For Indian
eCommerce Websites
Created a terrific design, your site is running
excellently and your visitors are likely to get
converted? Do you want anything more? But those
soon-to-be customers go to the payment gateway
and dont find their preferred provider listed.
Or maybe they get a security warning that breaks
their trust in you. Or in the worse case, they
change their mind and want to go back to the site
for including one more item in the cart, but they
find that they are lost and cant find a way to
get back. The online payment gateway is one of
the most important aspects of an eCommerce
website. Website owners and merchants need a
platform to collect payments online from
customers in lieu of the sale or products /
services through the website. Payment gateways
make work easier for the website owners and for
the customers as well. They enable the customers
to pay easily by avoiding any unnecessary
hassles. Once the customer has made a payment
through a payment gateway, the online store
owners can withdraw the amount either directly
through their bank account or by asking for a
check, this varies from company to
company. Though you arent responsible to design
them or develop the code that processes payments
in the first place, you cant just ignore saying
this to your visitors. In case, you are
including a payment gateway on your site then
surely it is a part of your visitors experience
and needs to be looked after as you create the
experience for them. What can you do to make
sure that the UX issues like those mentioned
above restrict your visitors from converting?
You can do just one thing, select a payment
gateway provider (or providers) that will offer
a reliable and secure experience. Lets first
check what is a payment gateway. What is a
Payment Gateway? A service that processes all
online payments is called a payment gateway. For
this to happen, customers send their
credit/debit card information at the final stage
of purchase which is transmitted to the store
and at last to the bank.
2
Additionally, you get a notification from the
payment gateway about the approval of the
payment. If the payment is not approved, the
amount will get canceled. Then the payment
amount is deducted from the customers account
and deposited in your store account. So, from
this, you can understand that the role of the
payment gateway is just accepting and rejecting
a transaction with your store account, prior to
the amount getting deposited into your bank. In
technical terms, you need to have both a merchant
account and a payment gateway to accept online
payments. In general, you can count on Payment
Service Providers (PSP) for getting both. This
means, what we called the payment gateway until
now is actually PSP. How Does a Payment Gateway
Work? Several important operations are performed
by a payment gateway when your customer makes a
payment via your WooCommerce store. At first, the
payment passes through the stores server and
then transfers the payment from the payment
portal to the issuing bank and asks for
confirmation. Depending on the banks response,
the payment authorization request can be either
accepted or rejected. This response is sent to
the payment gateway via the merchant server and
the server response enables the customers to
proceed with the purchase. It requires about a
few seconds for the task to get
completed. Usually, most of the WooCommerce
stores offer the same payment solutions. But it
is important to select some different options to
stand unique among your competitors by offering
other means of payment to your customers. So,
heres a list of the best WooCommerce payment
gateways for your online store. PayUmoney
PayUmoney offers an innovative modern payment
gateway solution to online businesses by using
its award-winning technology. It is a subsidiary
of the company PayU India. Features
3
  • It offers a wide range of payment options along
    with debit and credit cards from all card
    associations, 50 net banking, UPI payment mode
    as a default checkout option, and digital
    wallets.
  • In terms of security, it secures your account
    with 128-bit SSL encryption and two-factor
    authentication.
  • There is no initial setup fee.
  • You dont need to pay the annual maintenance fee.
  • It is app-ready and supports mobile SDKs for
    Android and iOS platforms.
  • Your account gets activated instantly. It aims at
    offering a safe and secure environment that
    allows anybody to make or receive payments.
  • Razorpay
  • RazorPay is an India-focused payment solution
    that offers an online payment process over
    secured and easily integrated APIs. This payment
    gateway allows you to collect recurring payments
    share invoices etc. all in a single platform.
  • Features
  • You get 100 modes of payment such as Net
    Banking, Credit/Debit cards, UPI, and wallets.
  • It is a PCI DSS Level 1 compliant solution that
    removes regulatory compliance.
  • With the Razorpay dashboard, you get real-time
    data and insights.
  • They dont charge for the initial setup.
  • They also dont charge for annual maintenance.
  • Your account gets activated instantly.
  • It doesnt support multi-currency.
  • It takes a long time to approve international
    cards/payments due to bank approval. You get
    access to all payment modes including JioMoney,
    Airtel Money, Mobikwik, Ola Money, FreeCharge,
    and PayZapp. You can fast-forward your business
    with Razorpay.

4
CCAvenue
  • CCAvenue ranks as one of the most popular payment
    gateways used in India. It provides an
    impressive range of payment options and processes
    almost all types of cards. Direct bank transfers
    and USD payments are supported by CCAvenue. This
    payment gateway is extremely reliable and it is
    also one of the most expensive payment gateways.
  • Features
  • There are 200 payment options that include 6
    Credit Cards, 58 Net Banking, 98 Debit Cards,
    12 Prepaid Instruments,13 ATM Cards, and 14 Bank
    EMI.
  • It supports 27 major foreign currencies, like
    Indian Rupee, Singapore Dollar, American Dollar,
    Pound Sterling, Bahraini Dinar, American Dollar,
    UAE Dirham, and many more.
  • It supports around 18 major Indian
    international languages.
  • You dont have to pay any initial setup fee.
  • You will need to pay Rs.1200 for annual
    maintenance.
  • Mobile app integration is possible on Android,
    iOS, and Windows. Thus, it allows you to serve
    customers in some major global markets even
    outside India.
  • EBS

The services offered by EBS are closer to the
standards of CCAvenue. It is the foremost
secured online service supplier globally and the
first Indian online payment service provider to
attain the PCI DSS 3.0 standards of compliance.
EBS is equally reliable and provides cheaper
plans as compared to the other payment gateway
services. In case you dont like any of the
standard plans provided by EBS, you can choose
from one of the custom plans. Furthermore, it
is certified by security and process adherence
followed and audited by ISO 27001- 2013 standard.
5
  • Features
  • It offers over 100 payment options that comprise
    6 Credit Cards, 50 Net Banking, 73 Debit Cards,
    13 ATM Cards, 8 Prepaid Instruments, and 8 Bank
    EMI.
  • It is a highly secure portal.
  • They dont charge anything for the initial setup.
  • They charge Rs.1200 for annual maintenance (1st
    year waived off).
  • They support 11 major foreign currencies.
  • They support 7 different Indian languages
    (including English).
  • The payment gateway can be easily integrated. If
    you want mobile app integration, you need to
    request them.
  • It takes 24 hours for activating your account.
    Its UI is decent and offers a variety of payment
    processing choices.
  • Transecute
  • Transecute has gained popularity because of the
    features and services offered. It is run by
    Transecute Solutions Pvt Ltd in Mumbai. It is
    best for both small as well as big businesses
    which means the size of the businesses doesnt
    matter.
  • Features
  • They dont charge any fee for set up or
    withdrawal and this is what makes them the best.
  • The rate for one transaction is 5 and support
    for MasterCard and VISA cards is provided.
  • The application is processed within 7 days and
    one can withdraw on a weekly basis. In case if
    the transaction is reversed, Transecute refunds
    the commission charged.
  • They offer a Fraud Detection and Risk Mitigation
    feature that minimizes losses due to online
    fraud.

6
  • In terms of security, they offer physical and
    data center security, Firewall and Intrusion
    Detection Systems at the OS and Application
    layer, OS and Application security, Database
    security, and finally Transaction security.
  • With the Merchant interface, you can manage your
    security, branding, and fraud detection
    parameters and settings.
  • DirectPay
  • DirectPay is introduced by the Times Group and
    it is known for its fast and reliable services.
    This gateway offers various plans on the basis of
    the amount one is willing to pay for setup and
    the kind of online store one has to set up.
  • Features
  • It supports international payment and credit
    cards with an additional refundable security
    deposit of Rs 30000.
  • It allows multi-currency and US is supported for
    merchants with International Payment Gateway
    activation.
  • They dont charge for withdrawal.
  • It takes transaction days plus days for
    settlement.
  • They dont offer customer support over weekends.
    However, you can connect easily with the support
    team during weekdays.
  • If you want to open a new merchant account, you
    need to provide business registration documents.
  • It requires around 5 to 7 days to start the
    transaction.
  • It supports eCommerce CMS systems such as
    nopCommerce, OpenCart, Prestashop, OSCommerce,
    WordPress, Joomla, WHMCS, CubeCart, and CS-Cart.
  • It supports the mobile app integration on Android
    and iOS.

7
PayPal
  • As we know, PayPal is one of the most popular
    online payment gateways. However, it is only
    suitable for a merchant who deals with
    international clients. This payment gateway is
    not suitable for the Indian customers as it does
    not deal in the Indian currency and therefore
    for using PayPal in India, one has to pay
    additional currency conversion charges along
    with the taxes per conversion.
  • Features
  • You can use the payment methods such as
    MasterCard, VISA, American Express, Discover,
    JCB Diners.
  • It offers support for multi-currency. Since
    PayPal does not recognize the Indian currency-
    Rupee, it only accepts international payments by
    setting its basic currency as US dollars or
    another.
  • There is no initial setup fee.
  • You also dont need to pay an annual maintenance
    fee.
  • It offers encrypted and safe PCI-DSS-compliant
    payments.
  • It offers easy web integrations and mobile app
    integration. In India, users use PayPal to
    receive payments from foreign customers only.
    This is because due to banking regulations an
    Indian company cannot accept Indian credit cards
    via PayPal.
  • ICICI Payseal

This is the venture of ICICI Bank and the ICICI
Payseal offers a complete technology and banking
solution for your eCommerce online payment needs.
It is flexible and can
8
  • be customized and integrated into your platform.
    You get a real-time payment gateway on a
    reliable internet payment system.
  • Features
  • The integration fee is Rs.50,000 plus the service
    tax (non-refundable) for a single Merchant ID.
  • If you need an additional MID, you will need to
    pay Rs.10,000.
  • For VISA/Master Card transactions, they charge an
    IMS fee of 3.00 per transaction service tax,
    and for international card transactions 4.00
    service tax as applicable.
  • The rental cost is Rs.12,000 per annum where the
    transaction value is lower than Rs.36 Lacs per
    year.
  • Their per-transaction charge is very less. The
    only thing is that this gateway needs is Java
    technology for integrating it and at times a long
    time-frame is required in order to set the deal.
  • HDFC Payment Gateway
  • As the name suggests, this service is provided by
    HDFC Bank. This payment gateway is specially
    built for large businesses. The services provided
    by this payment gateway are reliable and the
    application is processed within approximately 3
    weeks.
  • Features
  • They offer an instant settlement.
  • The payment is accepted in 15 international
    currencies.
  • Major shopping carts are supported by it. Payment
    via MasterCard or VISA Credit card and Debit
    cards as well as Net Banking is also supported by
    it.
  • You need to pay a setup cost of INR 20,000
    service tax (this is a one-time and
    non-refundable amount).
  • The transaction cost for credit or debit cards
    varies between 3-10 plus service tax.
  • They charge Rs. 10,000 every year for annual
    maintenance.
  • There is no minimum annual business requirement.

9
  • The payment gets credited only to the current
    account of HDFC and it takes a transaction date
    and one day.
  • They offer multi-currency support for 16
    countries.
  • They dont charge for withdrawal.
  • They offer excellent customer support.
  • You need to give the bank account details for
    documentation.
  • It takes a good amount of time to initiate the
    transaction. Their verification and audit
    process takes a long time compared to other
    gateways. Hence, they issue everything only when
    they feel that it is good to go.
  • Major eCommerce systems like OpenCart, CS-Cart,
    PrestaShop, WordPress, etc. are supported by it.
  • HDFC is now available on Android, iOS, and
    Windows.
  • IndiaPay
  • Last, but not least, IndiaPay is a broad,
    end-to-end, modular solution that offers several
    key features, including immediate paper check
    truncation with straight-through processing from
    the merchant accounts countertop.
  • Features
  • The option of collecting payments from
    international clients is also provided.
  • Moreover, they offer a comprehensive API along
    with fraud and risk management services.
  • They accept all the major Credit/Debit/Cash cards
    such as VISA, MasterCard, American Express,
    Diners Club, and JCB.
  • They have installed SSL which ensures 100 online
    purchasing security to the customers.
  • Businesses receive the personal attention and
    responsiveness required for succeeding online.
  • Their check truncation program helps in making
    the complete payment collection by check process
    quick, efficient, and fraud safe.
  • They also offer world-class customer support.

10
Bonus Instamojo
  • Instamojo is one of the best payment gateways in
    India that powers more than over 2,20,000 small
    businesses in India. It is one of the largest
    multi payments gateways in India. One of the
    biggest advantages of this payment gateway is
    that it just takes 2 mins to set up and its
    free for you.
  • Features
  • It doesnt support international payments and
    credit cards.
  • It supports only Indian currency (INR) and not
    the multi-currency.
  • They dont charge anything for withdrawal.
  • It takes 3 days for the settlement in your
    connected bank account.
  • As per their IVR system, they are closed over
    weekends and available on weekdays.
  • You can view the documentation list after signing
    up with them.
  • You can start receiving payment just by signing
    up with your email. Payments can be collected
    using links via Facebook, Instagram, Whatsapp,
    Email and SMS
  • It supports all major eCommerce platforms such as
    Magento, Prestashop, Opencart, etc.
  • There is an on-demand payment app for Android
    phones for collecting and tracking payments.
  • Along with having an efficient payment gateway,
    it is also important to support your
  • website with the best web hosting platform.
    Consider MilesWeb eCommerce hosting for ensuring
    the smooth functioning of your online store
    website.
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