What You Need To Know About Salesforce Cloud Products

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WHAT YOU NEED TO KNOW ABOUT
SALESFORCE CLOUD PRODUCTS

• Tech9logy Creators

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What You Need To Know About Salesforce Cloud
Products
The bridge between business and its customers
should be strong ever-growing. The influx of
customers, their happiness rate of retention
are the deciding factors in success and failure.
Luckily, there is software (rather a service as
software) that can help with this.
Salesforce is arguably the worlds best CRM
(customer relationship management) platform. It
earned this title by making it simple for
businesses to connect with both existing
prospective customers and market their products
better. It has a wide range of products that make
automation easier to achieve seamless workflows.
Every top Salesforce development company should
know how to leverage them, so heres what you
need to know about the most useful Salesforce
cloud products.
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Salesforce Cloud Products

• Sales Cloud
• Service Cloud
• Marketing Cloud
• Commerce Cloud
• Experience Cloud

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• Sales Cloud
• Sales are crucial for every business. Enormous
  raw data is in vain in the absence of a quick way
  to interpret and implement them.
• Sales cloud speeds up sales with better
  organisation, automation features. With its
  tools, you can manage prospect customers, gather
  data, communicate via multiple channels close
  exciting deals more efficiently. Your sales team
  can analyse the sales pipeline in real-time to
  forecast data decide on the fly. They can also
  configure the price of each deal or offer unique
  quotes according to the need.

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• Service Cloud
• A single channel doesnt cut in todays
  competitive market, which is why businesses have
  multiple points of contact for the customers,
  both online offline.
• Service cloud makes customer service management
  effortless. Be it email, live chat or call, your
  executive can aid the customer on their preferred
  channel of contact. The multifunctional dashboard
  keeps track of the customer activities and
  previous interactions with them so that your
  customer service executive can understand
  resolve the issue quicker. Salesforce community
  cloud consultant can help create a self-service
  portal too! More on that when we talk about the
  experience cloud.

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• Marketing Cloud
• Good marketing equates to better sales
  opportunities. Regardless of how well your sales
  team performs, without the apt marketing strategy
  technique, it will give limited results.
• Marketing Cloud creates customer journeys that
  monitor their engagement in real-time and offers
  crucial data. With its help, you can automate
  marketing to reach the right customer at the
  right time for the maximum chance of a
  conversion. These personalised journeys vary from
  customer to customer and can span across
  different platforms devices.

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• Commerce Cloud
• Ecommerce is growing approximately 20
  year-over-year, expecting to reach humongous
  numbers in the coming time.
• Commerce Cloud allows businesses to get on this
  trend and start selling online swiftly. It offers
  many features that help even novice retailers to
  create interactive stores. You can enable
  360-degree product view, mobile view one-touch
  payments to ensure that the customers love the
  shopping experience.

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• Experience Cloud
• The essence of Salesforce is bringing down silos
  to encourage easy collaboration communication.
• Experience cloud (formerly known as Community
  cloud) offers a platform to link employers,
  partners and customers. Businesses use it to make
  portals, forums websites with easy
  drag-and-drop functionality. An expert Salesforce
  community cloud consultant can use this to manage
  content and create moderation rules for the
  community.

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• These cloud products are powered by support
  features like Salesforce Einstein. It is an AI
  technology that the top Salesforce development
  company uses to analyse data and suggest
  manoeuvres for better results.
• Tech9logy Creators is such a company which
  provides Salesforce Development Services in India
  with over 40 team members and 8 years of
  experience. We have Salesforce certified
  developers have delivered over 200 projects.

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