Ten Questions To Ask Your Online Backup Provider - PowerPoint PPT Presentation

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Ten Questions To Ask Your Online Backup Provider


There are many online data backup vendors available on the internet. However, not all providers were created equal. Many offer robust, sophisticated backup software tools suitable for protecting vital business or personal data storage from disaster. – PowerPoint PPT presentation

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Title: Ten Questions To Ask Your Online Backup Provider

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Ten Questions To Ask Your Online Backup Provider
How secure is your data?
  • Does your online backup software provider use
    encryption when they store your data?
  • Even though most online backup services use
    encryption to protect your data as it traverses
    the internet, many do not use encryption when
    they store your data on their servers. In fact
    some even state in their terms of service that
    encrypting your data storage is not allowed. They
    are banking on the fact that many people will
    store the same files, so they don't want to
    backup a file more than once. If someone else
    needs that file, they could be giving them access
    to one of your files instead.
  • This may be fine if you're just saving MP3 music
    files, but wouldn't you prefer your personal
    information (like banking records or emails) be
    kept secure?
  • With One2backup, each file is 448 bit encrypted
    before it leaves your PC (your online banking
    only uses 128 bit). It travels the internet this
    way and is stored on the One2backup backup
    software servers as a bunch of numbered files
    containing encrypted data. Your encryption key is
    unique to you. Only you have the ability to
    access your data storage.

Is the backup software easy to install?
  • Do you need to hire an IT consultant to install
    and maintain your backup software?
  • Most online backup tools were designed to be used
    by expert IT administrators. Many of these
    services require intimate knowledge of Windows in
    order to make a backup. For example, did you know
    that your Microsoft Outlook email file is kept in
    a special hidden folder 6 levels deep in your PC?
    If you don't, you may have a lot of trouble
    backing it up.
  • One2backup online data backup was designed from
    the start to be used by normal everyday people.
    No special skills are required to backup your PC.
    When you download and run the backup software, it
    will automatically figure out where things like
    your Outlook email, My Documents, Desktop, and
    Favorites are located. From there you can easily
    add or remove other folders if you wish.

Is the online backup continuous?
  • Does your online backup service only backup files
    when you tell it to?
  • It is not enough to simply have an online data
    storage space on the net. Periodically dragging
    your files up there will only work as a backup if
    you happen to do that dragging moments before
    your PC dies. This almost never happens.
  • Even if your service has a scheduled online
    backup agent that runs weekly, how much data will
    you lose since the last time it ran?
  • One2backup uses a continuous online data backup
    process where your files are backed up
    automatically as soon as they change. This means
    that if you close a Word document at 2pm on
    Tuesday, that file will back up at 201pm
    Tuesday. If something horrible happens at 215pm,
    you're protected.

Does it store multiple versions?
  • Does your backup software service keep multiple
    versions of files?
  • To keep data storage costs down, a lot of online
    backup services keep only one copy of each file.
    This may seem fine to you, but what would happen
    if some of your critical files get corrupted by a
    virus and you do not notice until after your next
    data backup? Could it be that your online data
    backup provider is keeping perfectly preserved
    copies of your corrupted files? This could be an
    issue when it comes time to recover.
  • One2backup keeps multiple versions of your
    files. If a file gets corrupted, or if you just
    need an earlier version of a file, you simply go
    online and download whichever version of the file
    you need.

Does it backup changes or just whole files?
  • Does your online backup software tool backup the
    whole file every time it changes?
  • Online backup services without versioning
    features need to backup the whole file each time
    it changes. This is not so bad for smaller files
    like Word documents. But backing up your whole
    mail file every time you get new mail is
    unworkable. If your mail file is 500MB, it could
    take hours to backup just that one file. If you
    get just one new email message, will you have to
    start all over?
  • Some data backup services deal with this issue by
    backing up only weekly or at night. If disaster
    strikes, how much new email would you lose since
    the last time your backup ran? Other services
    deal with this by not backing up your email at
  • With One2backup, once you have a file backed up
    once, the backup software will detect and extract
    only the data that changes for backup. If you
    have a 500MB email file and get 2MB of new mail,
    One2backup only needs to backup the 2MB that
    changed. That online backup can happen in a
    matter of seconds.

What happens if the online backup gets
  • What happens if your data backup connection drops
    or you unplug your laptop?
  • Many online backup software tools work just like
    old tape backup software. They look for all the
    files that need to be backed up, and then
    transfer everything as one huge blob of data. The
    problem is that most online backup internet
    connections aren't actually all that good at
    transferring huge blobs of data.
  • If your data backup connection gets interrupted
    (even if just a blip) many online backups will
    fail and you will have to start over. If they
    fail, they will probably fail when they are 90
    of the way through that 500MB mail file.
  • One2backup was designed to be interruptible. If
    your online data backup connection gets
    interrupted, the backup will simply pause until
    the connection comes back. Then it will continue
    your backup from where it left off.

Can you backup multiple PC's, servers or networks?
  • Does your online backup service charge you again
    and again for every machine you back up?
  • Most data backup plans are based on a single PC.
    If they say you can backup your PC for R99
    /month, they really mean you can backup that one
    PC for R99 /month. If you want to backup more
    PCs, that will cost another R99 each. What seemed
    like a good deal for R99 is often less
    interesting when it becomes R400.
  • Many also put restrictions on the types of
    devices you can backup. They may require a more
    expensive plan for a server, or they may not
    allow you to backup network shares or external
    hard drives.
  • With One2backup you can install the backup
    software on as many computers as you need. You
    can add as many users as you like. You can backup
    PCs, laptops, servers, hard disks (even
    external), network drives, even USB memory keys.
    In all cases you just pay for the storage you
    actually use. For example, if you backup 1GB from
    one PC, that will cost R3.90/month. If you backup
    1GB shared among 5 computers, that will still
    cost just R4.00/month. It's really that simple.

Will they delete your files without asking?
  • Does your online backup service delete your files
    for you?
  • Some data backup servers try to keep costs down
    by automatically deleting files that are no
    longer on your PC. From a cost perspective this
    is nice, but accidental deletion (human error) is
    one of the biggest reasons why people lose files.
  • One2backup will never delete your online data
    backup files automatically. If you delete a file
    by mistake, rest assured that it will still be in
    your One2backup data storage. This is what a
    reliable backup is for.
  • Instead, with One2backup you can run a Clean-Up
    wizard that will reconcile the files on your PC
    with your online backup and suggest things you
    may wish to delete? Once you have reviewed the
    list, you can choose to delete those files if you
    no longer need them.

Is the rate plan excessively complex?
  • Does your online backup software service require
    you to buy more data storage than you need? Then
    what happens if you exceed your data storage
  • Most online backup plans are based on set
    "buckets" or storage. If you pay R99/month you
    can perhaps store up to 2GB. When you try to back
    up 2.001GB, the backup will fail and you will
    have to either delete some data storage or
    upgrade your plan. To upgrade your data storage
    plan, some services even require you to download
    and reinstall new backup software. Usually this
    happens just before a big disaster.
  • If you have more than one PC this gets even
    worse. You need to figure out how much data
    storage each PC needs and manage each plan
    separately. Each time a PC fills up its plan, you
    will have to go through this process again.
  • With One2backup you are charged based on how
    much data storage you actually use. If you backup
    1GB you will be charged R4.00/month. If you
    suddenly need to back up 1.3GB then next month
    you will be charged R60.00. The number of PCs is
    not important. You only pay for what you actually

Will you be able to access your data remotely?
  • How easy is it to access your data storage?
  • Once you have backed up your data, how easy is it
    to access? Some of the lower cost services will
    only allow you to access your files from the PC
    that backed them up. To transfer them to another
    computer usually requires that you sign up the
    new PC for a separate plan.
  • With One2backup, you can install the backup
    software and restore on as many computers as you
    like. There is no charge unless you actually back
    something up.
  • You can also access your data storage remotely
    with any web browser. If you are in a client
    meeting and suddenly need a file from your PC,
    simply log into your One2backupaccount from your
    client's web browser and download the file you
  • One2backup even allows you to selectively share
    files or folders with others. Simply select the
    data to share and assign a password. Then you can
    share that data by emailing secure web links.

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