Best guidelines to select travel agency software - PowerPoint PPT Presentation

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Best guidelines to select travel agency software

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Many travel operators can't make a perfect choice of travel agency software for their travel business management. They make some common mistales and lead to a wrong purchase decision. This presentation focuses on some common mistakes done by travel agents and how they can avoid them to form correct purchase decision. – PowerPoint PPT presentation

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Title: Best guidelines to select travel agency software


1
How to make a perfect choice of travel agency
software?
  • Avoid these common mistakes while choosing tour
    operator software for travel business management.

Produced by iTours Operator Software Reach us
919096685012, 917507263748
2
Choosing the right software for the travel
business is the aim of every travel company as
the right choice of travel software can decide
the future of the travel business. Though every
travel owner is aware of this fact, they tend to
make common mistakes while purchasing travel
agency software. This blog is to make them aware
of these mistakes and will act as a guideline on
how they can avoid these mistakes and make the
entire process very effective.
3
Common mistakes travel operators do while
purchasing software
  • Missing or unclear requirements
  • Unaware of customization parameter
  • In-depth training
  • Post-sales support
  • Not adaptive to the current technology
  • Not checking the vendor's portfolio
  • Not considering employee voice

4
Lets explore them one by one
5
Missing or unclear requirements?
1.Missing or unclear requirements
  • Most of the time travel owners themselves are not
    aware of their business requirements and with
    this dilemma in mind they plan for the purchase.
  • This is the first and very common mistake they
    do. This mistake is avoidable if every travel
    owner is aware of their future travel business
    goals, what they want to achieve in the next few
    years, why they need automated technology, what
    are their business requirements and what they
    seek from travel agency software.
  • All these questions sorted out in mind will
    create a clear picture of the final requirements
    and will make the decision-making process easy
    and effective.

6
Missing or unclear requirements?
2. Unaware of customization parameter
  • With clear business requirements in mind, travel
    operators can think of what kind of customization
    they seek from the software. This is one
    scenario.
  • The other scenario can be the travel owners are
    aware of the requirements but still they are
    overlooking this factor and giving importance to
    standard features instead, so how to avoid this
    mistake?
  • First, once you are completely aware of the
    software requirements and customization factor,
    you need to check at the very first stage if the
    vendor is ready to provide at least the basic
    level of customization as the standard software
    won't serve your purpose as every travel company
    has unique business structure and requirements.
    If the vendor is ready to provide the customized
    software with a possible extent then it is a
    green signal for you.

7
Missing or unclear requirements?
3. In-depth training
  • Sometimes we get so overwhelmed that we forget
    the important factors. Now if software is as per
    your requirements and will be available with the
    customization factors you demand, the other
    mistake can be to overlook training criteria.
  • Imagine you have the software you desired but you
    cannot make the most of it only because you are
    not fully aware of the software features or
    functionality.
  • Your next job as a travel operator is to ask for
    in-depth training of the software features. We
    are intelligent enough to understand the basic
    functionality but detailing of every minute
    functionality is important.

8
Missing or unclear requirements?
4. Post-sales support
  • Post-sales service is important as much as
    in-depth training. Training can make you get
    started with implementing the functionality but
    until and unless we interact with the system, we
    don't face any real issues in the software.
  • Training gives us a green signal to go ahead but
    what if you get stuck in between and can't
    implement the further functionality? Here
    support comes into the picture. Only focusing on
    key requirements and not considering this factor
    can make you regret your decision.
  • So check if proper multi-channel support is
    available by the development company.
    Multi-channel support includes support via SMS,
    email, what's app chat, user manual, video
    support, etc.

9
Missing or unclear requirements?
5. Not adaptive to the latest technology
  • You as a travel operator might be happy with the
    tour operator software you finalized and it might
    sound perfect to all you travel business
    requirements but as a travel owner you cannot
    afford to forget considering technology factor.
    As new technology is coming out every day and to
    stay up in the competition, you need to stay up
    to date with current technology and purchasing
    software that supports this new technology.
  • As nowadays, cloud technology is leading in the
    market. Cloud-based travel ERP application is the
    perfect package for the travel industry to
    conquer with current challenges. While purchasing
    a travel management software, not considering the
    technology factor can be a big mistake and this
    can be avoided by thoroughly studying the
    technology that software is built on and to check
    does it has any current and future scope in the
    market? This question will solve most of the
    problems.

10
Missing or unclear requirements?
6. Not checking the vendor's portfolio
  • This is the very common criterion to be
    considered while selection process. This factor
    may sound very common and basic but has equal
    importance like any other factor.
  • Travel operators may pass through all difficult
    tests in the selection process but end up failing
    in this simple step. Before making a purchase
    decision, checking the vendor's website is
    important which creates the very first impression
    on us. This can unfold many important facts about
    software Development Company.
  • Clients testimonials form a great source of input
    in the entire process, considering the decision
    making becomes easy.

11
Missing or unclear requirements?
7. Not considering employee voice
  • Employees are the ones who will be using the
    software at last. So lifting the heavy load of
    complete decision-making process without giving a
    chance to employees to open up about their
    requirement, about their valuable feedback of old
    software, or without considering their
    suggestions about the software features might
    cause them to lose the sense of belonging, which
    further might cause less productivity and harm
    your business dreams. The best way is to involve
    them in the process, give them a chance to vote
    and then go with the flow.

12
The bottom line
  • We can't control post-decision activities but can
    prevent them by taking corrective actions at the
    correct time and by being aware of these
    guidelines. These basic steps can save you from
    badly sinking in and will cover all opportunity
    costs that you as a travel owner might have
    caused by overlooking any of the above-mentioned
    factors. If you are looking for the perfect
    travel agency software for your travel business
    tasks management lie crm, accounts finance,
    B2B, MIS reports, business promotion many more,
    then contact us via info_at_itwebservices.co
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