Get to Know Your Customer Day Ideas for Online Retailers - PowerPoint PPT Presentation

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Get to Know Your Customer Day Ideas for Online Retailers

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If you have not made any considerable effort to Get to Know Your Customer till now, you can start now. Here Are 7 Ways To Know Your Customers Better This Get To Know Your Customers Day. – PowerPoint PPT presentation

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Title: Get to Know Your Customer Day Ideas for Online Retailers


1
7 WAYS
To Know Your Customer On This Get To Know Your
Customers Day
2
Every Third Thursday Of Each Quarter Is Observed
As Get To Know Your Customers Day. Remember
When You Had To Walk Down The Street To Buy Stuff
From The Locally Owned Store?
3
MOST OF THE BUSINESS SHOPPING IS NOW ONLINE.
The Shop Owners Knew You By Name Back Then. They
Knew Your Preferences, Your Shopping
Habits. Owners Always Knew Their Customers. And
This Was Their USP.
4
Customers Today Connect With The Brand And Not
The CEO Of The Brand. Their Interaction Is With
The Brand.
5
Brands Need To Ask Questions, Observe Shopping
Patterns, And Store Data Of The Customer In Order
To Provide Bespoke Experiences. So, How Exactly
Do You Get To Know Your Customers Better?
6
Here Are 7 Ways To Know Your Customers Better
This Get To Know Your Customers Day
7
  • How Are We Doing?
  • What Could We Do Better?
  • Ask Them About Your Products Get Reviews
  • Create Surveys And Offer Rewards In Return
  • Leverage Negative Reviews To Repeat Purchase
  • Start Quora Excavation
  • The Social Media Powerhouse

8
HOW ARE WE DOING?
  • This Will Put You In The Right Direction.
  • Once You Get An Answer, Ask Them Why Do They
    Think So.
  • The Answer To Your Why Will Open New Perspectives
    About What Your Customers Have And What They
    Want.

1
9
WHAT COULD WE DO BETTER?
  • Your Customers Shop From You, Because They Know
    Your Brand.
  • No One Better Than Your Customers Can Point Out
    What You Lack And What They Want.

2
10
ASK THEM ABOUT YOUR PRODUCTS GET REVIEWS
  • Apart From How Your Business Is Doing, Ask Your
    Customers About A Particular Product.
  • Get Their Opinion On Which Product Or Service
    Needs Improvement And Why.

3
11
CREATE SURVEYS AND OFFER REWARDS IN RETURN
  • Surveys Are One Of The Best Ways To Know What
    People Think And Perceive About Your Business.
  • Create Incomprehensive Surveys To Get An Idea Of
    Their Understanding And How They Feel About The
    Products Or Services.
  • In Order To Make Them Participate, Offer Small
    Rewards.

4
12
LEVERAGE NEGATIVE REVIEWS TO REPEAT PURCHASE
  • A Negative Review From Your Buyer Is A Great
    Opportunity In Disguise. When Someone Leaves A
    Negative Review, They Know Exactly What Is
    Lacking. They Are Unhappy Because Your Brand Was
    Not Able To Meet Their Expectations.
  • An Unhappy Customer Spills All Her Expectations
    Out In The Open. Nothing Can Be Better Than This
    If Taken Positively.
  • There You Have Successfully Gained A Potential
    Customer Who Proves Beneficial For Your Business.

5
13
START QUORA EXCAVATION
  • Quora Is One Gem Of A Place When It Comes To
    Sharing Personal Opinions And Experiences.
  • One Popular Quora Writer Shared His Personal
    Experience With A Business On How Poor Customer
    Service Took The Store Out Of Business And How
    One Store Went On To Create A Chain Of Stores
    With Excellent Customer Service.
  • Businesses Have A Strong Presence On Quora. Users
    Freely Share Their Experiences Mentioning The
    Brand.

6
14
SOCIAL MEDIA POWERHOUSE
  • Make Social Media Your Best Friend And You Will
    Never Regret This Friendship. Today, The Amount
    Of People On Social Media Is Insurmountable.
  • Opinions, Experiences, Apprehensions, Rumors Are
    Taken Seriously And It Doesnt Take Time For Them
    To Influence A Larger Audience Base.
  • Find Out What People Are Talking About. Hold
    Conversations With Your Customers.

7
15
7 WAYS
To Know Your Customer On This Get To Know Your
Customers Day
FIND US
www.qeretail.com
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