Winning Tactics ideas For Get To Know Your Customer Day 2019

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Get to Know Your Customer Day Ideas for Online
Retailers
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Introduction -

• The answer to the million-dollar question Get to
  Know Your Customer Day Ideas is well, you will
  have to go through this entire blog.
• You, as a smart business owner, know and
  understand that Customers are the lifeline of
  your business. Also, if you can increase your
  online stores customer retention rates by even 5
  percent, it can increase your profits by 25
  percent to 95 percent.
• While most marketers learn about their customers
  from their online behavior and past purchases,
  there is another unique way. Get to know your
  customer day is a day observed 3rd Thursday of
  every quarter yearly.
• The emotional connect and personal attention
  given to the customers during those days have
  gone to the wayside now. Get to Know Your
  Customer Day is an opportunity for you as a
  visionary business owner to move a step further
  and explore your customers world.

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How to connect with Your Customers Help?

• Knowing them a little more makes your customer
  feel valued.
• You foster a deep and trust-based relationship
  which goes beyond buy-sell transactions.
• You get an increased awareness of your clients
  evolving preferences, giving pointers of
  innovation in your business.
• Familiarity will bring in more sales/repeat
  business and loyalty at the end of the day.

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Way To Reach Out Your Customer on Get To Know
Your Customers Day -
Social Media
Website
Be Thankful
Other Channels
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1. Social Media -

• Use hashtag GetToKnowYourCustomersDay to post on
  social media. Signaling your customer that you do
  not lose an opportunity to know them more.
• Post a reward-based survey thereby requesting
  client feedback on product/service. This will
  offer value to your customer for the time/effort
  they put in replying to your poll.
• Call out your customers via Twitter and share
  with them how much you value their business. It
  will leave them smiling build trust.
• Need some more details on Social Media Marketing?
  Check out these eCommerce Social Media Marketing
  Tips.

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2. Website

• Invite customers to post reviews/experience of
  your product or service. Your customer knows that
  their opinion matters to you.
• Educate your client with regular blog updates,
  webinars, or free coaching based on your
  industry. It will promote trust and higher value
  of your product/service.
• Spotlight valued clients on your website and make
  them feel important. It will also give them a
  sense of pride in doing business with you.

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3. Be Thankful -

• Send a Handwritten and Personal thank you card to
  your client. Your client will love it.
• Gift a Great book which has been a profound
  influence in shaping your company. This gift will
  give your customer a glimpse of your company
  products core values and convey your gratitude
  to them.
• Send a box of Cookies or Health bars if your
  client is in the fitness industry. Do a little
  research about your client to send something of
  value to them.

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4. Other Channels -

• Make Customer service the DNA of your company. Go
  out of the way and serve one lucky client on a
  platinum platter and he will tell/retell a great
  story of your company to everyone.
• Meet your Customer face to face and listen to
  what they have to say about your product,
  customer service, etc. This gesture may also give
  insights into their pain points and help you
  improve.
• You can reward your loyal clients by starting a
  loyalty program which can be as simple offering
  annual on their anniversary or special discounts
  on making referrals.

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