What types of problems are written up as letter reports As email reports Explain the differences.

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BUSINESS COMMUNICATIONSinfo_at_casestudyhelp.in91
94220-28822
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• BUSINESS COMMUNICATIONS
•  
• Q1.What are the communication challenges and
  barriers Barry faces?
• Q2. What are some ways Barry might use effective
  communication as a motivator for employees to
  follow safe food handling practices?
• Q3. What Standard Operating Procedures (SOPs)
  would be helpful for Barry to implement and
  enforce?
• Q4. Assume you are working as an operator at a
  call center in India and are receiving irate
  calls from Americans and Londoners. How would you
  handle such calls? Imagine a situation and state
  you response.

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• Q5. Keep your cool. What does it mean in terms
  of conversation control?
• Q6. Do you agree with the view that such abusive
  happenings on telephone do not have any impact on
  business? Give reason for your answer.
•  
• Q7.Discuss the question of how much personal
  communication should be permitted in a business
  organization. Defend your view.
• Q8.Define and give examples of active and passive
  voice. Explain when each should be used.
• Q9.Explain the logic of using negative words in
  email and memorandums to fellow employees that
  you would not use in letters carrying similar
  messages.

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• Q10.What is meant by parallelism of headings?
• Q11.Explain the differences between the
  present-time viewpoint and the past-time
  viewpoint.
• Q12.What types of problems are written up as
  letter reports? As email reports? Explain the
  differences.
• Q13.How do the elements of talking help us
  communicate better?

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