What types of problems are written up as letter reports As email reports Explain the differences. - PowerPoint PPT Presentation

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What types of problems are written up as letter reports As email reports Explain the differences.

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Title: What types of problems are written up as letter reports As email reports Explain the differences.


1
Business Communicationsinfo_at_answersheets.in91
95030-94040
2
  • Business Communications
  •  
  •  Q1.What are the communication challenges and
    barriers Barry faces?
  • Q2.What are some ways Barry might use effective
    communication as a motivator for employees to
    follow safe food handling practices?
  • Q3.What Standard Operating Procedures (SOPs)
    would be helpful for Barry to implement and
    enforce?

3
  • Q4.Assume you are working as an operator at a
    call center in India and are receiving irate
    calls from Americans and Londoners. How would you
    handle such calls? Imagine a situation and state
    you response.
  • Q5. Keep your cool. What does it mean in terms
    of conversation control?
  • Q6. Do you agree with the view that such abusive
    happenings on telephone do not have any impact on
    business? Give reason for your answer.
  • Q7.Discuss the question of how much personal
    communication should be permitted in a business
    organization. Defend your view.

4
  • Q8.Define and give examples of active and passive
    voice. Explain when each should be used.
  • Q9.Explain the logic of using negative words in
    email and memorandums to fellow employees that
    you would not use in letters carrying similar
    messages.
  • Q10.What is meant by parallelism of headings?
  • Q11.Explain the differences between the
    present-time viewpoint and the past-time
    viewpoint.

5
  • Q12.What types of problems are written up as
    letter reports? As email reports? Explain the
    differences.
  • Q13.How do the elements of talking help us
    communicate better?
  •  

6
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