Top Skills Required as a Salesforce Consultant

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Top Skills Required as a Salesforce Consultant
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• Over the past few years the IT industry has seen
  great demand for Salesforce Consultants who have
  the right blend of knowledge and skills to excel
  and deliver better solutions for their
  organization.
• It is expected from a Salesforce Consultant to
  bring value to the table.
• One must have the expertise, technical and
  problem solving ability, business savvy along
  with people, outstanding presentation and
  communication skills. We share with you some of
  the essential skills that are required as a
  Salesforce Consultant.

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Required Skills
1. Business Empathy

• The ability to understand a business from the
  perspective of your client is called Business
  Empathy.
• This is one of the most important attributes of a
  Salesforce consultant and takes time to be
  perfect with.
• One should imagine as if its the first day in
  the company and ask as many questions about the
  company as possible in order to be a good
  consultant.

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2. Requirements Gathering

• It is important that a good Salesforce consultant
  is able to gather all the requirements which
  should be clear, concise and accurate that the
  client accepts.
• This facilitates the smooth running of the
  project later.

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3. Communication

• Strong communication skills are a must for a
  successful Salesforce Consultant.
• Written communication holds more fundamental but
  verbal communication is what makes you stand out
  from the rest of your peers.
• One must have the ability to communicate verbally
  complex functional and technical requirements
  across a wide spectrum of job roles and
  hierarchies. Confidence is the key word to be a
  powerful Salesforce consultant.

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4. Manage Expectations

• It is very annoying and frustrating for clients
  when they get delivered something else than what
  was expected.
• Here, the key role of the consultant becomes how
  to manage the clients expectations and having
  good communication skills is really helpful here.
  
• If one builds and manages relationships
  effectively, then that relationship bond will
  itself manage the client expectations. And of
  course, it is much better to under-promise
  beforehand and over-deliver later.

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5. Add value

• Today, as we know that there are many
  consultants, certifications, partners, apps etc.
  available in the Salesforce ecosphere.
• So one must add value to themselves to stand out
  from the rest of the crowd and get noticed.
• Clients are really happy when their consultant
  applies all his previous experiences, knowledge
  and intelligence according to the needs.

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• So, to ultimately have better solutions, better
  results and happier clients it is best to have
  the above mentioned skills and become a powerful
  Salesforce Consultant.
• To know more about salesforce course you can get
  advice from the expert for the JanBask Team.

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• THANK YOU

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