5 Tips on How to Assist User-Participants during Usability Testing

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5 Tips on How to Assist User-Participants during
Usability Testing
Office in Ukraine Phone [phone] E-mail
contact (at) qa-testlab.com Address 154a,
Borschagivska str., Kiev, Ukraine http//qatestlab
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5 Tips on How to Assist User-Participants during
Usability Testing
A usual practice for a good software testing
company is conducting usability testing involving
end-users. One of the methods to improve software
testing process is assisting users by giving them
gradual hints or prompts along the way.
Office in Ukraine Phone [phone] E-mail
contact (at) qa-testlab.com Address 154a,
Borschagivska str., Kiev, Ukraine http//qatestlab
.com/
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5 Tips on How to Assist User-Participants during
Usability Testing
Why Is This Technique Used?
In order to conduct usability testing of a
software at an early stage of its development. If
the usual testing session presupposes the usage
of certain documentation or wizards, but none
have yet been developed.
In order to see how many support materials the
product will need and how quickly users will
master the offered software.
In order to conduct a small user interface
testing too see how self-evident the interface
is.
Office in Ukraine Phone [phone] E-mail
contact (at) qa-testlab.com Address 154a,
Borschagivska str., Kiev, Ukraine http//qatestlab
.com/
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5 Tips on How to Assist User-Participants during
Usability Testing
The Benefits of the Offered Technique
You can get direct feedback from the user as for
the quality of the offered interface and the
needed supporting materials.
The testers are able to trace usability problems.
Office in Ukraine Phone [phone] E-mail
contact (at) qa-testlab.com Address 154a,
Borschagivska str., Kiev, Ukraine http//qatestlab
.com/
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5 Tips on How to Assist User-Participants during
Usability Testing
5 Tips on How to Assist User-Participants during
Usability Testing
At first let the participant try to perform the
offered testing tasks involving no assistance.
When he/she faces a certain problem, you should
give verbal explanations.
The participant should receive ground
explanations as to what the testing session looks
like, what it involves and what you plan to see
as a result of it.
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Office in Ukraine Phone [phone] E-mail
contact (at) qa-testlab.com Address 154a,
Borschagivska str., Kiev, Ukraine http//qatestlab
.com/
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5 Tips on How to Assist User-Participants during
Usability Testing
The developers or other specialist responsible
for design and/or documentation can be offered to
view the process of usability testing in order to
better understand what users want.
Do not use this technique during all the process
of software testing. You only need it to check
how much assistance should a user get together
with the product. Use other methods for other
usability purposes.
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Office in Ukraine Phone [phone] E-mail
contact (at) qa-testlab.com Address 154a,
Borschagivska str., Kiev, Ukraine http//qatestlab
.com/
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5 Tips on How to Assist User-Participants during
Usability Testing
Keep track of all the user actions and reactions,
this is the real evidence on how a user will
behave with your software in a normal life.
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Office in Ukraine Phone [phone] E-mail
contact (at) qa-testlab.com Address 154a,
Borschagivska str., Kiev, Ukraine http//qatestlab
.com/
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THANK YOU
Office in Ukraine Phone [phone] E-mail
contact (at) qa-testlab.com Address 154a,
Borschagivska str., Kiev, Ukraine http//qatestlab
.com/