Alert Messaging Overview

1
Alert Messaging Overview

• Presented by
• Bruce Lee
• Public Sector Industry Solutions
• August 21, 2007

2
Alert Messaging Process

• Message
• Content
• Type
• Distribution
• Who?
• How?
• When?
• List Management
• Databases
• Authorizations

• Voice
• Landline
• Cellular
• Text
• EMail
• IM/SMS
• Message Boards
• Broadcast
• Radio
• TV
• PA System

3
Alert Messaging - Methods
Individual Message Delivery
Broadcast
Alarms/Sirens
PA Systems
TV/Radio Broadcast
4
Alert Messaging Public Gateway Message Routing
Connections
University, State/Local Agency
SMTP Public (Email)
Messaging Gateways
SNPP Public

• Congestion
• Filtering
• Throttling

Alert Messaging Providers
5
Alert Messaging Connections w/Aggregators
Connections
University, State/Local Agency
SMTP Public (Email)
Messaging Gateways
SNPP Public
SMPP Private
Alert Messaging Providers
6
Alert Messaging IP Based Messaging
University, State/Local Agency
(Does not go through Messaging Gateway)
IP Addresses
192.68.x.x
192.68.x.x
192.68.x.x
192.68.x.x
192.68.x.x
Java Client
Alert Messaging Providers w/IP Messaging
Capability
7
Alert Messaging Considerations

• Text-Based Messaging is only one component of an
  Alert Messaging Ecosystem
• Alert Messaging must consider
• Creation of the Message
• Delivery of the Message
• Technology is only one component of any solution