Hear-Hi True Wireless Stereo Assistive Hearing Aids

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WELCOME
Congratulations and thank you for choosing the HearHi Acuity Duo True Wireless Stereo Assistive Hearing Amplified Earphones! Youve made an excellent decision and you will enjoy using this product for many years to come! This guide will help you get started and show you all the great features, so that you get the most out of your investment. QUESTIONS? VISIT HearHi.com/support OR EMAIL US AT info_at_HearHi.com NOTE Not for users under 18 years of age. Always consult your hearing health- care professional for any hearing loss conditions. Any serious hearing conditions should be examined and diagnosed by a licensed physician (preferably an ear specialist).
FEATURES
Wireless Audio Streaming for Calls Music Personalized Customized Hearing App (iOS Android) Advanced 8-Channel DSP processing for amplification and wireless streaming Long Battery Life (10 hours)
EARPHONES
Wireless Charging Case Earphones (Blue - Left Ear / Red - Right Ear) Single-layer Eartips Large, Medium, Small and Mini (Earbuds equipped with Medium size) Double-layer Eartips Medium, Small USB Type-C Charging Cable
SET UP
will power on automatically. It may not power ON if the battery is low please recharge the unit before using it. Power OFF Place the ACUITY DUO inside the Charging Case it will turn off and start charging automatically. ? Store your ACUITY DUO in the Charging Case when not in use. ? No need to reset, ACUITY DUO will store your last hearing setting preferences.
CHARGING
Place the earphones in the Charging Case (make sure they are clean and dry), close it and connect the USB cable provided to the case. Plug the other end of the USB Cable provided into your USB Adapter (250mA or 2 watts output minimum), which is plugged into the electrical outlet. It takes about 3 hours to charge for about 10 hours of continuous use when fully charged. When fully charged, the Charging Case will hold up to 30 hours of charge, so it is not necessary to charge it every time you charge the earphones. Always recharge before going to sleep at night, regardless of battery status.

• FITTING WEARING INSTRUCTIONS
• ltAttaching the Eartipsgt
• The ACUITY DUO comes with a choice of small,
  medium large Eartips. It is recommended to try
  the different options, since the size of your ear
  canals might not be the best guide. Often a
  smaller Eartip will fit better because it can go
  in deeper or a larger one might be more
  comfortable and still provide proper occlusion.
• When you insert the Eartip, aim it forward and
  up, to match the angle of the ear canal. Then
  try different angles with different size Eartips,
  to maximize comfort and seal.
• Proper Eartip insertion will ensure the very best
  sound quality, mini- mize the amount of volume
  required, prevent leakage and avoid feed- back
  (will emit a whistling sound if not fitted
  properly).
• Attach the Eartip to the nozzle of the ACUITY DUO
  earphone on one side by gently pulling to cover
  it.
• ? Do not pull the Eartip excessively when you
  attach or detach it because it may tear.

3. Follow the same procedure for the other
side. ltEarphonesgt How deep you insert the
earphones will also affect not only the seal, but
the quality of the sound, because not all
Earphones are the same, so try different depths
as well to get the most out of your listening
experience. POWER ON/OFF Power ON Remove the
ACUITY DUO from the Wireless Charging Case it
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Tap Allow, Register/Sign In, and select your device. Follow the prompts to complete the connection. Disconnect To disconnect your Earphones from a Smartphone, simply remove and place them back into the Charging Case. QUESTIONS? VISIT HearHi.com/support OR EMAIL US AT info_at_HearHi.com
SAFETY
Do not allow anyone else to use this product without your permission. Always use appropriate volume levels to avoid damage to your hearing. Keep out of reach of infants and young children.
MAINTENANCE
It is strictly prohibited to disassemble, modify or repair these Earphones. Clean your ears and the unit before each use to prevent clogging and to ensure optimum quality. Use a cleaning brush or soft cloth to clean the all parts of the Earphones, including the charging ends. (Avoid using water, solvents, cleaning fluids, or cleaning oil.) Keep your Earphones dry and clean. Humidity, earwax, water in the ear, etc. will affect the service life and performance of the device. Recharge device before going to sleep at night, regardless of battery status Charge the Earphones in the Charging Case on a weekly basis if not in use for an extended period of time.
DOWNLOAD APP PAIRING
In order to provide you with the best possible
sound quality at the lowest possible volume,
ACUITY DUOs hearing test and adjust features
custom- ize the units volume modes according to
your specific requirements. This prevents
listening too loud which can damage hearing and
provides the optimum quality of sound safely for
all of your listening requirements. To set up
the test and build your customized profile,
download the App below. The App also provides
access to all of the other great features
available (e.g., Bluetooth). Volume and Mode
adjustments are done through the App and are
stored until changed. To connect your Earphones
to a Smartphone, download the App My Hearing
Acuity by on the App Store or Google Play.

• Install the My Hearing Acuity App on the
  Smartphone.
• Remove your Earphones from the Charging Case to
  enter Bluetooth pairing mode.
• Turn on your phone's Bluetooth device first, then
  click on the "Blue tooth" in Settings.
• Enter the Bluetooth configuration page, search
  and select HearHi Acuity Duo to pair.
• Once the pairing is successful, the connection is
  complete.
• From the Apps screen of the Smartphone, tap on
  the My Hearing Acuity App. If necessary,
  update the App to the latest version.

Avoid direct sunlight store in a dry, safe place. Avoid excessive high and low temperatures. Do not discharge battery completely before recharging, as this may reduce battery life.
WARRANTY
ONE YEAR LIMITED WARRANTY For a period of ONE (1) YEAR from the date of retail purchase by the original end-user purchaser ("Warranty Period"), HearHi warrants (1) this product against defects in materials and workmanship, and (2) that each Product unmodified and under normal use and conditions, will substantially comply with HearHi's applicable written technical documentation for the Product. HearHi reserves the right to make substitutions and modifica- tions from time to time in the specifications of Products sold by HearHi, provid- ed that such substitutions or modifications do not materially affect overall Product performance. WARRANTY COVERAGE If a defect exists and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law, HearHi will (1) repair the product at no charge, using new or refurbished replacement parts. (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product. A replacement product/part assumes the remain- ing warranty of the original product or thirty (30) days from the date of replace- ment or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes HearHi's property. When a refund is given, your prod- uct becomes HearHi's property. OBTAINING WARRANTY SERVICE If you purchased the product in the U.S., deliver the product, at your expense, to any HearHi Service Center located in the U.S. If you purchased the product outside
of the U.S., deliver the product to any HearHi
Authorized Importer in the country where you
purchased the product. Be aware, however, that
not all countries have HearHi Authorized
Service Providers (NASP) and not all Autho-
rized Service Providers outside the country of
purchase have all parts or replace- ment units
for the product. If the product cannot be
repaired or replaced in the country it is in, it
may need to be sent to a different country or
returned to the country of purchase at your
expense for repair or replacement. You can always
deliver the product to HearHi's U.S. main
service center for obtaining warranty service.
EXCLUSIONS AND LIMITATIONS This Limited Warranty
applies only to hardware products manufactured
by or for HearHi that can be identified by the
'HearHi' trademark trade name, or logo affixed
to them. The Limited Warranty does not apply to
any non-HearHi hardware products or any
accessories, even If packaged or sold with
HearHi hardware. THIS WARRANTY AND REMEDIES SET
FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES, REME- DIES AND CONDITIONS,
WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED.
HEARHI SPECIFICALLY DISCLAIMS ANY AND ALL
IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. IF HEARHI
CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES
UNDER THIS LIMITED WARRANTY, ALL SUCH
WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE LIMITED IN DURATION TO THE DURATION
OF THIS WARRANTY. No HearHi reseller, agent or
employee is authorized to make any modification,
extension, or addition to this warranty. HEARHI
IS NOT RESPONSIBLE FOR DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAG- ES RRESULTING
FROM ANY BREACH OF WARRANTY OR CONDITION, OR
UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT
LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL,
DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND
PROPERTY. HEARHI