Title: IMPLEMENTING USE OF CLEANING CHEMICALS SAFER PEOPLE AND THE ENVIRONMENT
1Implementing Safer Cleaning Chemicals Safer For
People And The Environment www.ENVIRO-SOLUTION
.com Resource Center Presentations
Reports Other Helpful Sites
2OUTLINE
- Did You Know The Health Hazards Of Traditional
Cleaning Chemicals? - Overview Of Current Situation Of Green Cleaning
Chemicals - To Be Proven More Environmentally Sound
- To Be Proven Safer For People
- Key Criteria of Green Seal and Environmental
Choice Programs - Commonly Used Hazardous Cleaning Chemicals
- Cleaning Tenders/Bids Product Guidelines
- Qs As
3ENVIRO-SOLUTIONS HOME PAGE www.enviro-solution.c
om
4ENVIRO-SOLUTIONS RESOURCE CENTRE
5ENVIRO-SOLUTIONS RESOURCE CENTRE Other Helpful
Sites
6ENVIRO-SOLUTIONS RESOURCE CENTRE Technical
Reports Presentations
7INTRODUCTIONS
- Overview of Enviro-Solutions
- Overview of Presentation Schedule
- Objectives of Presentation
- Knowledge
- Workshop Format
- Qs As
81. DID YOU KNOW?
HAZARDS OF TRADITIONAL CLEANERS
7 Cause Cancer, Ozone Depletion, or Global
Warming
56 Contain Ingredients that can Cause Blindness,
Severe Skin Damage, Damage to Organs, the Nervous
System or a Developing Fetus
Source Cleaning For Health Products and
Practices for a Safer Indoor Environment Alicia
Culver, Senior Research Associate INFORM, Inc.
91. DID YOU KNOW?
- Over the past 50 years, the number of synthetic
chemicals has grown - From 1.3 billion lbs in 1940
- To 320 billion lbs in 1980
- Of these, approximately 100,000 chemicals are in
use today - Approximately 500 have been tested for human
health concerns - There are approximately 2000 chemicals introduced
each year that are not regulated - We currently reside under that Safe, Until
Proven Otherwise notion - Source - http//www.cleaningpro.com/toxic.cfm
101. DID YOU KNOW?
- A fetus may come into contact with an
endocrine-disrupting chemical, but problems, such
as birth defects, infertility and learning
disabilities may not show up until much later. - 2-butoxyethanol, a common ingredient in cleaning
products, is a toxin suspected of causing
learning disabilities in children as well as
liver and kidney damage. -
Source LEAS www.leas.ca
111. DID YOU KNOW?
- i) Indirect Contact/Absorption
- Chemicals can be absorbed directly through the
skin (while sitting or touching items cleaned
with a product and leaving a residue behind). - According to a University of Georgia study, 88
of North Americans carry traces of cleaning
chemical residue, reflecting the absorption of
chemicals through the skin.
121. DID YOU KNOW?
- ii) Direct Contact
- Health Hazards of Janitorial Cleaning Chemicals
- Janitorial workers experience relatively high
injury rates. - These chemicals can cause headaches, asthma,
burns, permanent eye damage, major organ damage
and even cancer. -
-
Source - Cleaning For Health Products and
Practices for a Safer Indoor Environment Alicia
Culver, Senior Research Associate INFORM, Inc.
- Dr. Bruce Fowler, University of
Maryland.
131. DID YOU KNOW?
- Health Hazards of Janitorial Cleaning Chemicals
- 6 out of every 100 janitors are injured on the
job. - 40 percent of these injuries involve eye
irritations or burns. - 36 percent of these injuries involve skin
irritations or burns. - 20 percent of these injuries are severe chemical
burns to the eyes and skin. - 12 percent of these injuries involve breathing
chemical fumes. - Some disinfectants (e.g. quats) can cause
occupational asthma. -
-
Source Cleaning For Health Products and
Practices for a Safer Indoor Environment Alicia
Culver, Senior Research Associate INFORM, Inc.
141. DID YOU KNOW?
- Health Hazards of Janitorial Cleaning Chemicals
- 127 janitors died in the US between 1993 and 2001
as a result of the cleaning products they were
using. - The numbers are growing for human health and
environmental hazards linked with traditional
cleaning products. -
Source US Bureau of Labour Statistics.
Leas www.leas.ca
151. DID YOU KNOW?
- iii) Indoor Air Quality
- That poor quality indoor air can produce health
effects in occupants ranging from headaches and
dry eyes to nausea, dizziness and fatigue and
the possible development of asthma and multiple
chemical sensitivity. - These health effects contribute to increased
absenteeism/sick days, low moral and decreased
worker productivity.
Source Cleaning For Health Products and
Practices for a Safer Indoor Environment Alicia
Culver, Senior Research Associate INFORM, Inc.
161. DID YOU KNOW?
- A study of school districts in the greater
Washington, D.C. area found that there was a
direct correlation between Indoor Air Quality and
both attendance and performance of their
students. - Much of the dramatic increase in asthma among
school-age children is the result of poor quality
indoor air related to inadequate building
maintenance, cleaning, and exposure to overly
toxic cleaning chemicals.
Source Cleaning For Health Products and
Practices for a Safer Indoor Environment Alicia
Culver, Senior Research Associate INFORM, Inc.
171. DID YOU KNOW?
Health Impacts for Children
Source- The Ashkin Group
181. DID YOU KNOW?
Behaviors and Attitudes
Source- The Ashkin Group
191. DID YOU KNOW?
Standard Test Results
Source- The Ashkin Group
201. DID YOU KNOW?
- Multiple Chemical Sensitivities (MCS) occurs when
a person reacts to chemicals in the environment.
These chemicals are usually petroleum based. When
a chemical injury occurs, many persons become
"Universal Reactors." Universal Reactors have
symptoms to a significant number of substances in
all categories of foods, molds, inhalants and
chemicals. - Petroleum based chemicals can be found in
pesticides, synthetic fragrances, cleaning
products and detergents. These products are in
use with little testing as to health effects on
humans due to the popular view that chemicals are
Safe, Until Proven Toxic.
- Source http//www.ctaz.com/bhima/
- http//www.ourlittleplace.com/mcs.htm
l
211. DID YOU KNOW?
- Indoor air quality is ranked among the nations
top 5 environmental risks. IAQ can be 2 to 100
times as worse than the outdoors. - The World Health Organization estimates that 30
of all buildings experience IAQ problems.
Source Cleaning For Health Products and
Practices for a Safer Indoor Environment Alicia
Culver, Senior Research Associate INFORM, Inc.
221. DID YOU KNOW?
- RECAP
- Improved cleaning methods and safer cleaning
chemicals can very positively affect indoor air
quality, worker and occupant health, and the
environment. - Clearly, eliminating the toxic ingredients from
cleaning products would bring tremendous benefits
to society in reduced occupational diseases and
cancer, and cleaner air and water. - The main reason for going green is for the
health of yourself, your staff, the people who
work in your buildings and the visitors to your
facilities.
NOTE LEAS Labour Environmental Alliance
Society www.leas.ca
231. DID YOU KNOW?
241. DID YOU KNOW?
- It is a fact traditional cleaning, products are
hazardous to people and the environment. - While the degree of hazard varies, you can very
quickly, easily and profoundly make a difference
with out impacting performance as well as labour
and product cost. - The key is to understand what green is what are
the variables, considerations, and criteria of
green and how to know a product is green given
all the misinformation and spin being
disseminated by many manufacturers, both large
and small.
252. OVERVIEW OF CURRENT SITUATION
- Green safer claims and products have been
around for approximately 10 years. - Until recently, not grown in significant use.
- Why?
262. OVERVIEW OF CURRENT SITUATION
- NOT GROWN FOR VARIOUS REASONS
- Poor product performance
- Price premium
- Unclear standards/Lack of consistent standards
- Unproven Claims/Mis-information/False Claims
- Complacency and resistance to change
- Lack of understanding by cleaning professionals
- Lack of acceptance by the major manufacturers of
cleaning chemicals
272. OVERVIEW OF CURRENT SITUATION
- 2003 saw great growth in sales and interest in
green cleaning products. - Many view 2003 as the turning point in the
acceptance and implementation of green
cleaning. - Trend will gain momentum.
282. OVERVIEW OF CURRENT SITUATION
- Significant development One standard in Canada
(Environmental Choice program) and one standard
in the US (Green Seal) was adapted by several
large organization, making it easy for purchasers
to know exactly what constitutes a green
product.
292. OVERVIEW OF CURRENT SITUATION
- RECENTLY, GREATER ACTIVITY
303. TO BE PROVEN MORE ENVIRONMENTALLY SOUND
- What are the key criteria to review/consider in
order to have safer products for the environment?
313. TO BE PROVEN MORE ENVIRONMENTALLY SOUND
- BIODEGRADABILITY
- It is the decomposition of organic substances
into carbon dioxide, water and other harmless
substances. - Must state
- Definition/Standard used
- At use dilution under load and simulated real
life situations - OECD 301-D is one of the highest standards.
- BOD over COD being 60 or greater in a 10 day
window over a 28 day limit.
BOD Biochemical Oxygen Demand is the oxygen
consumed by the microorganism in the test. COD
Chemical Oxygen Demand also known as the
Theoretical Oxygen Demand (TOD) is the
theoretical oxygen demand to completely
mineralize the chemical.
NOTE
323. TO BE PROVEN MORE ENVIRONMENTALLY SOUND
- DOSAGE LEVELS
- Must be at least equal to standard products.
333. TO BE PROVEN MORE ENVIRONMENTALLY SOUND
- AQUATIC TOXICITY
- Must meet or exceed acute toxicity at standard
use dilution for - Fish
- Daphnia magna
- Algae
343. TO BE PROVEN MORE ENVIRONMENTALLY SOUND
- TESTS/CLAIMS
- Conducted and/or verified by 3rd Party,
Independent, Recognized Labs. - Should be both
- Ingredients
- Whole Formulation
-
353. TO BE PROVEN MORE ENVIRONMENTALLY SOUND
-
- SURFACTANTS
- Must be carefully selected so as to have the
least negative effect on the environment
biodegrade readily to components with low
toxicity. - For example Use - Linear Alcohol
Ethoxylates - - Linear Alkyl Sulfonates
- Do Not Use - NPE
- - APE
- - OPE
- - LAS
- - DBSA
-
363. TO BE PROVEN MORE ENVIRONMENTALLY SOUND
- BUILDERS
- Must be carefully selected to biodegrade readily
to compounds with low environmental concerns and
mild pH. - For example
- Use - Sodium Citrate
- - Silicates
- - Zeolites
- - Maleic Anhydride Derivatives
(iminodisuccinate and polyaspartic acid) - Do Not Use - Inorganic phosphates
- - Caustics (sodium metasilicate)
- - NTA
- - EDTA
- - MEA
373. TO BE PROVEN MORE ENVIRONMENTALLY SOUND
- SOLVENTS
- Must be carefully selected to be low in toxicity
to the environment and to humans. - For example
- Use - Propylene Glycol
Ethers - - Methyl Soyate
- - Ethyle Lactate
- Do Not Use - Ethylene Glycol
- - Butyl Cellusolve
- - DLimonene
383. TO BE PROVEN MORE ENVIRONMENTALLY SOUND
-
- HAZARDOUS INGREDIENTS
- Must not contain carcinogens, mutagens or
teratogens. - No cleaning product to contain ingredients found
on the following lists - US Department of Healths Hazardous Substances
Fact Sheet - SARA 313 40 CFR 372 (Toxic Chemicals)
- CERCLA 102 40 CFR 302 (Hazardous Substances)
- RCRA CFR 261 D (Hazardous Air Pollutants)
- Clean Water Act 313 40 CFR 63 (Hazardous Water
Pollutants) - National Pollutant Release Inventory (Canadian
List)
393. TO BE PROVEN MORE ENVIRONMENTALLY SOUND
-
- LD50S LC50S
- Compare the LD50s LC50s. The higher the
number, the better.
LC50 Measures the acute Poisoning strength of a
chemical when it is swallowed or rubbed on the
skin. LD stands for the Lethal Dose. LD50 is
the dose of a chemical (product) at mg/kg on a
single occasion, which causes death in 50 of the
test group. LC50 Measures the acute poisoning
strength of a chemical when it is breathed in
from the air. LC stands for Lethal
Concentration. LC50 is the amount of a chemical
(product) at mg/l concentration in the air, which
causes death in 50 of the test group.
NOTE
403. TO BE PROVEN MORE ENVIRONMENTALLY SOUND
- OZONE DEPLETING INGREDIENTS
- Must not contain these
- NATURAL RENEWABLE RESOURCES
- Whenever possible, only naturally-based,
renewable ingredients such as grains, corn
oils, palm kernel oil, coconut oil, sugar cane
juices, glucoses, and corn soy based esters
replacing petroleum based solvents should be
used. - PACKAGING
- Subject to availability, bottles/jugs/pails
should contain post/pre consumer regrind labels
using vegetable inks or printed on plastic,
removable sleeves cartons made from pre/post
recycled cardboard. - CONCENTRATES
- Where possible, concentrates should be used to
reduce packaging, transportation and at-use
costs.
413. TO BE PROVEN MORE ENVIRONMENTALLY SOUND
- ENDORSEMENTS
- Eco-Logo/Environmental Choice (Canada) -
www.terrachoice.com - Green Seal (U.S.A.) - www.greenseal.org
- NOTE Certifies products, not companies, and
provides a list of certified products on their
website.
424. TO BE PROVEN SAFER FOR PEOPLE
-
- What are the key criteria to review/consider in
order to have safer products for people (users,
occupants and visitors).
434. TO BE PROVEN SAFER FOR PEOPLE
- PRODUCTS NEED TO BE SAFE FOR
- The user
- The workplace environment
- Obligation to employees, consumers, patrons and
visitors - Limiting liability
- Reduce absenteeism caused by illness related to
work - Reduce costs related to accidents, workers safety
and compensation - Products that are safer for the environment are
safer for people.
444. TO BE PROVEN SAFER FOR PEOPLE
- Bill C 45 Legal Duties on Employers/Employees
- Did you know that effective March 31, 2004, in
Canada, that through Bill C-45 - Company health safety programs now require a
higher level of accountability - Health safety negligence is a crime that
results in a permanent criminal record - The fine for a summary conviction is 100,000
there are no ceilings for fines on indictable or
more serious offences there is a maximum penalty
of life imprisonment - Foremen, lead hands, supervisors and workers all
have important legal duties - The Bill casts its net wider than any current
Occupational Health Safety legislation -
-
454. TO BE PROVEN SAFER FOR PEOPLE
- Bill C 45 Legal Duties on Employers/Employees
- For more information, see the following website
- www.iapa.ca/about_iapa/about_iapa.asp?pageab
out_media.htm - Upon your review, you will note that if a company
knowingly uses, or allows to be used in their
facility, harmful cleaning chemicals and someone
is injured, the company and all who direct the
employee or Building Service Contractor can be
criminally charged. -
-
464. TO BE PROVEN SAFER FOR PEOPLE
- HAZARDOUS INGREDIENTS
-
- No cleaning product to contain ingredients found
on the following lists - US Department of Healths Hazardous Substances
Fact Sheet - SARA 313 40 CFR 372 (Toxic Chemicals)
- CERCLA 102 40 CFR 302 (Hazardous Substances)
- RCRA CFR 261 D (Hazardous Air Pollutants)
- Clean Water Act 313 40 CFR 63 Hazardous Water
Pollutants) - National Pollutant Release Inventory Canadian
List) - Must not contain carcinogens, mutagens or
teratogens.
474. TO BE PROVEN SAFER FOR PEOPLE
-
- TOXICITY
- Must be considered essentially non-toxic (acute
oral/dermal) according to WHIMIS and OSHA.
484. TO BE PROVEN SAFER FOR PEOPLE
NOTE Greater the LD50 LC50, the less toxic
the product
494. TO BE PROVEN SAFER FOR PEOPLE
- NPEs/APEs BLEACH
- Must not contain these
- IRRITATIONS
- Not to cause serious skin irritations,
respiratory problems, or damage to nasal
membranes - NON FLAMMABLE NON CORROSIVE
- Must be considered non-flammable and
non-corrosive at use dilutions -
-
504. TO BE PROVEN SAFER FOR PEOPLE
- VOCs
- Must meet California standards.
- LOW FRAGRANCE LEVELS
- Should be low fragrance levels subject to ease of
use and safety, product performance, price, and
the other considerations. - No scent is not necessarily safer.
514. TO BE PROVEN SAFER FOR PEOPLE
- FLASH POINT
- Should be greater than 65C (150F).
- MSDSs
- Should be Full/All Ingredients disclosure. Not
the 1 rule. - 16 part format Not 9
- Ecological Information (Biodegradability
Aquatic Toxicity) - Environment Regulation Information
- Individual Ingredients, as well as Total Formula
LD50 information
52PRODUCT INFORMATION SHEET
53MSDS
545. KEY CRITERIA OF GREEN SEAL AND ENVIRONMENTAL
CHOICE PROGRAMS
- WOW Unless you have a lot of time and
expertise, and the info from the manufacturers,
how can you really be sure what you are using is
relatively safe? - -Time
- -Expertise
- -All required info
- USE Green Seal and/or Environmental Choice
Certified Products, where available. Then you
know that someone objectively tested the products
and ingredients to a green criteria. Where
there are no criteria, use the information in the
previous sections, as well as the next sections,
to compare products. - Green is a moving target. It is a journey not
a destination.
55 5. KEY CRITERIA OF GREEN SEAL AND ENVIRONMENTAL
CHOICE PROGRAMS
December 20, 2002 Dell Tech Laboratories is a
regulatory consulting firm that has been
providing guidance to manufacturers and users of
chemical products for over 22 years, with a focus
on regulatory compliance, product safety and
government registrations. Our services include
product assessments, reviews and classification
of products under the Hazardous Product Act, both
for consumer and industrial workplace
regulations. We are a Canadian General Standards
Board certified testing laboratory under the
requirements of ISO Guide 25. Our clients
include small and medium size manufacturers in
Canada and the United States as well as large
multinational companies. With greater
environmental concerns in today's world, many
different standards and criteria have been
developed. Green Seal Inc. and the Environmental
Choice Program have issued two of the more
popular standards. We have compared the Green
Seal Industrial and Institutional Cleaners
standard GS-37 to the Environmental Choice
Industrial and Commercial Cleaners standard
ECP-57 below
56(No Transcript)
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58In my expert opinion, GS 37 and ECP 57 are very
similar with no material overall
differences/impact regarding safety or protection
for the environment. John Ott Dell Tech
Laboratories Ltd. Senior Business Development
Manager Jott_at_delltech.com (519) 858-5021 ext.
22040
596. COMMONLY USED HAZARDOUS CHEMICALS
60(No Transcript)
61(No Transcript)
62(No Transcript)
63(No Transcript)
64LIMITED USE SUBSTANCES
65HEALTH WARNING CATEGORY AND CHEMICAL
66(No Transcript)
67(No Transcript)
68Sources NPRI NPRI List The
Green Encyclopedia Irene Frank David
Brownstone CERCLA Comprehensive
Environmental Response, Compensation and
Liability Act Release
of hazardous substances in spills and fro
inactive or abandoned disposal sites
SARA 313 Toxic Chemicals
696. COMMONLY USED HAZARDOUS CHEMICALS
- The aforementioned are hazardous therefore,
must be limited subject to product performance,
overall human safety and environmental
soundness. - The preceding lists are not intended to be
complete, but rather to demonstrate. - A good resource for the impact of cleaning
products is www.scorecard.org/chemical-profiles/
- Enter the CAS number and a report will be
given. - You should try to eliminate or at least reduce
these chemicals. Where not possible, select
products with the least amount of the ingredients
by percentage at the product use dilution rate.
707. CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES
- OBJECTIVE
- Provide guidelines to bidders to promote
compliance with industry standards with respect
to the following four areas - Product Performance
- Occupational Health and Safety
- Environmental Stewardship
- Employee Training and Support
717. CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES
- WHY
- The main reason for going green is for the health
of yourself, your staff, the people who work in
your buildings and the visitors to your
facilities. - It is a fact traditional cleaning products are
hazardous to people and the environment. While
the degree of hazard varies, the fact of the
matter is the by going green, you can very
quickly, easily and profoundly make a difference
without impacting performance as well as labour
and product cost.
727. CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES
- HOW
- The key is to understand what green is what are
the variables, considerations, and criteria of
green and how to know a product is green given
all the misinformation and spin being
disseminated by many manufacturers, both large
and small. - Going green should not be a destination, but
rather a journey. The key is to start. Start
with one product or one area of cleaning and make
a change. - Demonstrate your commitment to helping create a
greener, cleaner and safer future. Make a
difference today that will affect tomorrow.
737. CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES
- A SOUND PRINCIPLE
- The precautionary principle requires authorities
to take preventive action when there is a risk of
severe and irreversible damage. - Action is required, even in the absence of
certainty about possible ensuing damage and
without waiting for full scientific proof of the
cause-effect relationship. - When disagreement exists about the need to take
action, the burden of proof must be reversed and
placed on those who contend the activity will not
have an impact.
Source The National Round Table on the
Environment and the Economy Sustainable
Strategies for Oceans. 1998.
747. CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES
- FACTORS
- Every decision you make for your facility very
likely takes into account three important
factors - Price
- Performance
- Protection
757. CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES
- WEIGHED IN THE BALANCE
- If Price Performance were the only factors,
your facility would be using only highly
aggressive, economical but dangerous chemicals
like bleach, ammonia and muriatic acid. - If any other combination of any two factors were
considered alone then you know you would not be
acting in the best interest of your facility. - No, you need all three and people depend on you
to deliver.
767. LEANING TENDERS/BIDS-PRODUCTS GUIDELINES
- PRODUCT PERFORMANCE GUIDELINES
- Products to perform as well or better then their
traditional counterparts as determined by use and
testing by the end user. - Products are to be manufactured in an ISO 9002 or
equivalent registered facility. - Disinfectants are to have EPA and as/if required,
Government of Canada, Health Canada approval.
777. CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES
- PRODUCT PERFORMANCE GUIDELINES
- Floor finishes are to have Underwriters
Laboratories (UL) approval or verified by third
party to meet or exceed American Society for
Testing and Materials (ASTM) Slip Coefficient
standard of 0.55. - Carpet cleaning products are to pass the Dupont
Stainmaster Test. - Characteristics of necessary anti-static floor
finishes are to have been confirmed by a
laboratory approved by a Government Agency or
equivalent.
787. CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES
- OCCUPATIONAL HEALTH AND SAFETY
- Product claims and effects are to have been
confirmed by a recognized laboratory approved by
an agency of the Government or equivalent. - Workplace Hazardous Materials Information System
(WHIMIS) Material Safety Data Sheets (MSDS) are
to be in the sixteen (16) part format and fully
list ALL ingredients contained in the products
(not the less than 1 rule).
797. CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES
- OCCUPATIONAL HEALTH AND SAFETY
- Cleaning products are to contain no known or
suspected carcinogens, mutagens, teratogens, NPE
or any ingredient found on the following lists of
hazardous products - SARA 313
- CERCLA
- USA Clean Water, Section 112
- NRPI
807. CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES
- OCCUPATIONAL HEALTH AND SAFETY
- Products are to be acute non-toxic per
WHIMIS/OSHA standards as tested by a recognized
laboratory approved by an agency of the
Government or equivalent. - Product are not to cause serious irritation,
respiratory problems or damage to nasal membranes
(as presented in Section 3 of MSDS). - Products at-use dilutions are to be non-flammable
and non-corrosive. - Where criteria exist, products are to be Green
Seal and/or Environmental Choice Certified.
817. CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES
- ENVIRONMENTAL STEWARDSHIP
- Product claims and effects are to have been
confirmed by a recognized laboratory approved by
an agency of the Government or equivalent. - Cleaning products are not to contain Nonyl Phenol
Ethoxylate (NPE) Alky Phenol Ethoxylate (APE),
or any ingredient found on the following lists of
hazardous products - SARA 313
- CERCLA
- USA Clean Water Act, Section 112
- NRPI
- Where criteria exist, products area to be Green
Seal and/or Environmental Choice Certified.
827. CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES
-
- PRODUCT SUPPLIER TRAINING AND SUPPORT
- The product supplier must have a demonstrated
capacity to provide the - following
- Dilution control systems
- WHMIS training and support materials (such as
wall-mounted - information charts)
- Written best practice procedures
- Ability to train your staff in procedures
- Trouble-shooting services
-
83 84Thank You For Your Time And Consideration!Please
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