Training and Consulting Solutions for IT Organisations and BPOs

1
Training and Consulting Solutions for IT
Organisations and BPOs

• from
• Centre for Development of Managerial Skills

2
In this Presentation(You may please click on
the links below or continue viewing in sequence)

• Training and Consulting Solutions in
• Financial Domain

• Training and Consulting Solutions in
• Personal and Functional Effectiveness
• Press esc to exit

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Training and Consulting in

• Financial Domain

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In this Presentation(You may please click on
the links below or continue viewing in sequence)

• Our Offerings
• Training Solutions
• Consulting Solutions
• Clients in IT / BPO Sector
• Training Programmes conducted
• Consulting Assignments done
• Delivery Formats
• Why us ?
• About us
• Contact Us
  back

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Our Offerings in Financial Domain(You may
please click on the links below or continue
viewing in sequence)

• Training Solutions

• Consulting Solutions

• Training in Securities and Capital Markets
• Training in Derivatives
• Training in Forex Markets
• Training in Banking
• Training in Mutual Funds
• Training in Risk Management
• Training for Certification Examinations
• Training in Corporate Governance
• Training in Finance and Accounts
• Training in Accounting Standards

• Business Requirements Study
• Validating software solutions in the financial
  domain
• back

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Training Solutions
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Training in Securities

• Introduction to Securities
• Equity
• Debt
• Valuation of Securities
• Regulatory framework

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Training in Derivatives

• Introduction to Derivatives
• Forward Contracts
• Futures
• Options
• Swaps
• Types of Derivatives
• Financial Derivatives
• Commodity Derivatives
• Pricing of Derivatives
• Regulatory Framework

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Training in Capital Markets (U.S., European and
Indian)

• Primary Markets
• Secondary Markets
• Entities and Players
• Operations
• Issue of securities
• Trading
• Clearing and Settlement
• Regulatory framework

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Training in Forex Markets

• Forex Transactions
• Forex Derivatives
• Exchange rate theories and practice
• Regulatory framework

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Training in Banking(U.S., European and Asia
Pacific)

• Retail Banking
• Wholesale Banking
• Mortgages
• Wealth Management

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Training in Mutual Funds(U.S., U.K. and Indian)

• Working of mutual funds
• Accounting in mutual funds
• Risk management in mutual funds

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Training in Risk Management

• Risk Management in capital markets
• Risk Management in forex markets
• Risk Management in treasury functions
• Risk Management in banks
• BASEL II Accord

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Training for Certification Examinations

• Coaching for Financial Certification Examinations

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Training in Corporate Governance

• Sarbanes Oxley Act

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Training in Finance and Accounts

• Basics of Finance
• Advanced Finance
• Financial Accounting
• Cost Accounting
• Management Accounting

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Training in Accounting Standards

• International Financial Reporting Standards
  (IFRS)
• back

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Consulting Solutions
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Consulting for Requirements Study

• Study of Business Processes
• Preparation of Requirements Specification
  Documents
• Validation of requirements with users

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Consulting for Validation of Software Solutions

• Validating software for conformity with
  functional specifications
• back

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Clients in Financial Domain (Training)

• Accurum
• Covansys
• EDS
• Hexaware
• Kanbay Software
• Office Tiger
• Sungard Solutions Software
• Synergy Log-In Systems

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Clients in Financial Domain (Consulting)

• 3i Infotech
• Hexaware
• Kanbay Software
• back

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Training Programmes in Financial Domain
conducted for IT / BPO clients

• Banking in U.S., U.K., German and Asia Pacific
  Regions
• Retail banking
• Wholesale banking
• Mortgages
• Wealth Management

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Training Programmes in Financial Domain
conducted for IT / BPO clients (contd)

• Capital Markets in U.S., U.K. and India
• Primary Markets
• Issue of Stock and Bonds, Government Securities
• Public issues, Rights issues, Bonus issues
• Issue of ADRs and GDRs
• Investment Banking, Depository Services and
  related services
• Regulatory environment
• Secondary Markets
• Trading Mechanism
• Stock Exchanges, Over the Counter Markets and
  Clearing Corporations
• Broking / Custodial Services / Clearing and
  Settlement and related services
• Regulatory environment

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Training Programmes in Financial Domain
conducted for IT / BPO clients (contd)

• Valuation of Securities
• Equities
• Fixed Income Securities

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Training Programmes in Financial Domain
conducted for IT / BPO clients (contd)

• Financial Derivatives
• Introduction to Derivatives
• Pricing of Derivatives
• Trading in Derivatives
• Risk Management using Derivatives

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Training Programmes in Financial Domain
conducted for IT / BPO clients (contd)

• Coaching for NCFM modules of National Stock
  Exchange of India
• back

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Consulting Assignments done in Financial Domain
for IT / BPO Clients

• Consulting in Insurance Domain
• Requirements study for business processes of a
  U.K. based insurance company and preparation of
  Functional Specification Documents
• Involved visits to U.K. and interaction with
  users in the insurance company
• Involved training of software developers in
  insurance domain
• Involved Knowledge Transfer to software
  developers on existing business processes at the
  insurance company

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Consulting Assignments done in Financial Domain
for IT / BPO Clients (contd)

• Consulting in Capital Markets Domain
• Support in customisation of Straight Through
  Processing (STP) Software for Investment Bankers,
  Brokers and other players in Capital Markets
• Involved in-depth study and understanding of the
  features of the Software
• Involved Knowledge Transfer of features of
  software to software developers

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Consulting Assignments done in Financial Domain
for IT / BPO Clients (contd)

• Consulting in Banking / Capital Markets Domain
• Guiding and supporting a software development
  team in understanding Wealth Management
  requirements and processes of a bank in an
  European country
• Involved study of capital markets and working of
  stock exchanges in that country
• Involved study of investment avenues in that
  country for high networth investors
• Involved study of related regulations in that
  country
• back

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Delivery Formats

• Traditional face-to-face training
• Traditional whole day training
• Short duration formats
• Short duration self-contained modules
• 2 hour and 3 hour formats
• Spread over a few days, if required

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Delivery Formats(contd.)

• E-learning mode
• Over the internet
• Personalised one-to-one coaching
• Real time virtual mode one-to-many
• (subject to technical feasibility)
• Computer Based Learning Modules
• Over the internet or other video/audio media
• Custom developed as per needs of individual
  clients
• back

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Why Us ?
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Our Strengths

• Experience of having trained over 500 software
  professionals in financial domain
• Experience of having provided consulting
  solutions for three critical software projects
• Repeat business from clients is over 90
• Exposure to limited number assignments at a time
  to deliver quality
• Exposure to select clients we believe in
  quality not in numbers

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Our Strengths (contd.)

• Team comprises professionals with rich experience
  in diverse fields
• Cross-functional experience ensures objectivity
  in providing solutions
• Number of years experience at senior levels
  provides the business perspective required to
  deliver quality consulting solutions
• back

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About Us

• Primarily a training organisation based in
  Chennai
• Also provides consulting solutions in specific
  areas
• Set up in 2003 by Ravi Sankar
• He is a Cost Accountant and a Company Secretary
  and holding a M.S. Degree in Management Systems
• He had over 22 years experience in the industry
  at senior levels in different functions before
  setting up this organisation
• Has the support of professionals each with over
  15 years experience in diverse fields

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About Us(contd.)

• How does the above

• help the clients ?

• Facts
• Experienced Resource Personnel
• Diversity of skills of Resource Personnel

• Advantages
• Better and quicker understanding needs of clients
• Structuring of highly relevant and focussed
  training solutions
• Ability to develop training modules taking into
  consideration cross-functional needs
• back

38
For further information, please contact

• R. Ravi Sankar
• Centre for Development of Managerial Skills
• G1, Subha Sree, 60, 7th Avenue, Ashok Nagar,
  
• Chennai 600 083
• Mobile [phone] Landline
  2489 8691
• Email rrs_at_mgrlskills.org
• Website www.mgrlskills.org
• back

39
Training and Consulting in

• Personal and Functional Effectiveness

40
In this Presentation (You may please click on
the links below or continue viewing in sequence)

• Our Offerings
• Training Solutions
• Consulting Solutions
• Clients in IT / BPO Sector
• Training Programmes conducted
• Delivery Formats
• Why us ?
• About us
• Contact Us
• back

41
Our Offerings in Personal and Functional
Effectiveness (You may please click on the links
below or continue viewing in sequence)

• Training Solutions

• Consulting Solutions

• Training Programmes in Personal Effectiveness
• Training Programmes in Functional Effectiveness

• Business Process Management
• back

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Training Solutions
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Training in Personal Effectiveness

• Topics

• Target Audience

• Communication skills
• Presentation skills
• Inter-Personal skills
• Problem Solving skills
• Time Management
• Stress Management

• Personnel at middle and junior levels in any
  function
• Personnel at any level in any function

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Training in Personal Effectiveness (contd.)

• Topics

• Target Audience

• Leadership skills
• Motivation skills

• Personnel at middle and senior levels in any
  function

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Training in Functional Effectiveness

• Topics

• Target Audience

• Team Dynamics
• Customer Orientation
• Emotional Intelligence
• Institutional Selling Skills
• Negotiation Skills

• Personnel at middle and junior levels in any
  function
• Personnel at any level in any function
• Personnel at middle and junior level personnel in
  Sales and Marketing
• back

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Consulting Solutions
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Consulting for Business Process Management

• Process Mapping and Documentation
• Validation of process flows against user
  expectations
• Validation of process flows for desired outcome
• back

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Clients(Training in Personal and Functional
Effectiveness)

• Datamatics Technologies
• Data Patterns
• EDS
• GoDB Tech Pvt. Ltd.
• Lattice Bridge Infotech
• Satyam Computers
• back
• back

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Training Programmes in Personal and Functional
Effectivenessconducted for IT / BPO clients

• Personal Effectiveness

• Functional Effectiveness

• Communication Skills in English
• Conversation Skills in English
• Communication and Presentation Skills

• Customer Service
• Customer Orientation
• Effectiveness of Change Agents
• Effective Technical Support
• Team Building
• back

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Delivery Formats

• Traditional face-to-face training
• Traditional whole day training
• Short duration formats
• Short duration self-contained modules
• 2 hour and 3 hour formats
• Spread over a few days, if required

51
Delivery Formats(contd.)

• E-learning mode
• Over the internet
• Personalised one-to-one coaching
• Real time virtual mode one-to-many
• (subject to technical feasibility)
• Computer Based Learning Modules
• Over the internet or other video/audio media
• Custom developed as per needs of individual
  clients
• back

52
Why Us ?
53
Our Strengths

• Experience of having conducted several training
  programmes in soft skills for IT and BPO
  personnel
• Exposure to limited number assignments at a time
  to deliver quality
• Exposure to select clients we believe in
  quality not in numbers

54
Our Strengths (contd.)

• Team comprises professionals with rich experience
  in diverse fields
• Cross-functional experience ensures objectivity
  in providing solutions
• Number of years experience at senior levels
  provides the business perspective required to
  deliver quality consulting solutions
• back

55
About Us

• Primarily a training organisation based in
  Chennai
• Also provides consulting solutions in specific
  areas
• Set up in 2003 by Ravi Sankar
• He is a Cost Accountant and a Company Secretary
  and holding a M.S. Degree in Management Systems
• He had over 22 years experience in the industry
  at senior levels in different functions before
  setting up this organisation
• Has the support of professionals each with over
  15 years experience in diverse fields

56
About Us(contd.)

• How does the above

• help the clients ?

• Facts
• Experienced Resource Personnel
• Diversity of skills of Resource Personnel

• Advantages
• Better and quicker understanding needs of clients
• Structuring of highly relevant and focussed
  training solutions
• Ability to develop training modules taking into
  consideration cross-functional needs
• back

57
For further information, please contact

• R. Ravi Sankar
• Centre for Development of Managerial Skills
• G1, Subha Sree, 60, 7th Avenue, Ashok Nagar,
  
• Chennai 600 083
• Mobile [phone] Landline
  2489 8691
• Email rrs_at_mgrlskills.org
• Website www.mgrlskills.org
• back