ARIZONA DEPARTMENT OF ADMINISTRATION INFORMATION SERVICES DIVISION DATA CENTER

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ARIZONA DEPARTMENT OF ADMINISTRATIONINFORMATION
SERVICES DIVISION - DATA CENTER
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Providing Data Processing Services to the State
of Arizona for over 35 years

• Information About ADOA Data Center
• Web Portal Hosting Arizona_at_YourService
• 140 Arizona State Agencies, Boards and
  Commissions supported
• 107 Websites' supported
• Support for (Virtual Tape, Disk, Machines)
• 308 Applications supported
• 2,000 Change/Problem Tickets Monthly
• 60,000 Customers in Arizona and Hawaii
• 80,000,000 Transactions processed Monthly

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ADOA Data Center

• Menu of Services Offered to Customers
• Managed Server Support
• Basic Server Support
• Server Hosting (Your IT, Our Space)
• Server Administration
• Server Backup Support
• Virtual Machine Guest Support

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ADOA Data Center

• Menu of Services contd
• Help Desk Support and Ticket management
• Monitoring and Notifications 7/24
• Network Communications Support
• Project Management
• Backup Tape Support
• Information Security Support
• Disaster Recover to Remote Location

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Command Center Help Desk24 hours - 365 Days
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Main Server Room Space for 500 1,000 Servers
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Second Server Room Space for 400 800 Servers
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DR Server Room (Tucson) On Magnet II
NetworkSpace for 150 200 Servers
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Two Cumming Diesel Generators
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Space is waiting for your Servers and Racks!
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SCIFI Server Consolidation and Integration
Facility Initiative

• Steering the State of Arizona to provide
  effective and efficient IT support services.
• The SCIFI Initiative will save Arizona Tax
  Dollars by leveraging IT Economies of Scale,
  Centralized Server Hosting, and Internal Disaster
  Recovery.

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ITIL

• To further support the SCIFI initiative,
  ADOA-ISD is implementing the Information
  Technology Infrastructure Library (ITIL) Best
  Practices.

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ITIL

• ITIL is a set of concepts and policies for
  managing Information Technology (IT)
  Infrastructure, Development, and Operations.
• ADOA-ISD is following the ITIL 2 guidelines.

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ADOA VMware Implementation

• 2005 - 2006 45 Guests
• 4 HP DL380 Servers w/ 6 GB RAM
• Local Disk boot. Single Fiber Connection to SAN
  Storage
• 2 1 GB Ethernet connections
• 1.5 TB Hitachi AMS200 SAN Storage
• ESX 2.5 w/ Vmotion and VMVC 1.0
• No DR

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ADOA VMware Implementation

• 2006 2007 105 Guests
• 9 HP DL385 Servers w/ 16 GB RAM
• Boot from SAN. Single Fiber Connection to SAN
  Storage
• 3 1 GB Ethernet connections
• 3 TB Hitachi AMS200 SAN Storage
• ESX 3.0 w/ Vmotion and VMVC 2.0
• DR 1 HP DL380 w/ 4 GB RAM
• 1.5 TB local storage
• Vmotion for replication

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ADOA VMware Implementation

• 2007 2009 135 Guests
• 9 HP DL385 Svrs w/ 16 GB RAM (PRD)
• Boot from SAN. Single Fiber Connection to SAN
  Storage
• 2 1 GB Ethernet connections
• Virtualized Exchange 2007, MS SQL 2005
• 3 HP DL380 Svrs w/ 4 GB RAM (DEV)
• Boot from SAN. Single Fiber Connection to SAN
  Storage
• 2 1 GB Ethernet connections
• 9.7 TB Hitachi AMS500 SAN Storage
• ESX Enterprise 3.5 and VMVC 2.5
• DR 1 HP DL380 w/ 4 GB RAM
• 1.5 TB local storage.
• Vmotion for replication.

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ADOA VMware Implementation

• 2009 2010 200 Guests
• 14 HP BL460c Blade Svrs w/ 32 GB RAM
• Boot from SAN. 2 Fiber Connections to SAN Storage
• 2 1 GB Ethernet connections
• 15 TB Hitachi AMS500 SAN Storage
• ESX Enterprise 3.5 and VMVC 2.5
• DR 4 HP DL380 w/ 4 GB RAM
• 9 TB Hitachi AMS200 SAN Storage
• Scripted copies for replication

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• Questions
• Answers

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• Presented By
• Kevin LawlerISD Distributed Systems Manager
• Arizona Department of Administration
• kevin.lawler_at_azdoa.gov