Intranets and how to build them: a case study of Research Central

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Intranets and how to build them a case study of
Research Central

• Kate Arnold Sarah Agarwal
• kate_arnold_at_becta.org.uk sarah.agarwal_at_environmen
  t-agency.gov.uk

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project timeline

• Oct 98
• Oct/Nov 99
• Nov/Dec 99
• Dec 99/Jan 2000
• March 2000
• May 2000
• June 2000 -

• idea first floated
• funding agreed, team recruited
• user needs analysis, pilot site developed
• user evaluation of pilot
• soft launch - coaching
• official launch
• maintenance and development

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BBC facts and figures

• Inform, educate and entertain
• 23,000 staff 15,000 pcs 50 overseas offices
• material needed film, vt,stills,sound, music,
  books, cuttings, magazines, online databases,
  pronunciation advice
• desktop access, quality sources

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how we got started.

• short time scale - planning and team working
  vital
• management and project planning
• team recruitment
• user needs analysis

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key points

• sustainability
• promotion
• management buy-in
• staff
• communication