Faith in the Ability of a Leader is of Slight Service Unless it be United with Faith in His Justice'

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Faith in the Ability of a Leader is of Slight
Service Unless it be United with Faith in His
Justice.George Goethals

• Agenda
• Please Silence Your Cell Phone ?
• Questions and Announcements
• Learning Objectives
• Chapter 8 Leading and Trust
• Reminders

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Learning Objectives

• LO 1. Explain What Leadership is and How it
  Affects Behavior, Human Relations, and
  Performance
• LO 2. Describe Leadership Trait Theory
• LO 3. Describe Four Behavioral Leadership
  Theories
• LO 4. Describe Four Contingency Leadership
  Theories
• LO 5. Explain Four Situational Supervisory Styles
• LO 6. Identify Three Characteristics that
  Substitute for Management
• LO 7. Briefly Describe the Five Dimensions of
  Trust

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Tell Your Neighbor

• What is the Difference Between Management and
  Leadership?

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LO 1 Leadership and How it Affects Behavior,
Human Relations, and Performance

• Leadership Process of Influencing Employees to
  Achieve Objectives
• Choice of Leadership Style Will Likely Result in
  Different Outcomes

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LO 2. Leadership Trait Theory Distinctive
Physical and Psychological Characteristics

• Ghiselli Study No Universal List, But Six
  Important Traits
• Supervisory Ability
• Need for Achievement
• Intelligence
• Decisiveness
• Self-Assurance
• Initiative

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LO 3. Four Behavioral Leadership Theories One
Best Style to Use Consistently

• Blake Moutons Leadership Grid Have High
  Concern for Both Production and for People
• Autocratic, Democratic, Laissez-Faire
• Initiating Structure (Job Focus) vs.
  Consideration (Employee Focus)
• Transformational Leadership
• Recognize Need, Create New Vision,
  Institutionalize Change

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LO 4. Four Contingency Leadership Theories
Choose Leadership Style Based on Situation

• Fiedler - Task or Relationship (Ex. 8.3 P 289)
• Leadership Continuum (Ex. 8.4 P 291)
• Vroom Yetton - Normative
• You Decide, Consult Individually, Consult Group,
  Facilitate Group, Delegate
• Situational Leadership
• First Determine Employees Capability or
  Readiness
• Then Tell, Sell, Participate, or Delegate

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LO 5. Four Situational Supervisory StylesChoose
Style Based on Employee Capability

• Determine Category of Interaction
• Directive or Supportive
• Identify Aspect of Employee Capability
• Motivation or Ability Issue
• Supervisory Styles To Choose From
• Autocratic
• Consultative
• Participative
• Laissez-Faire

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LO 6. Identify Three Characteristics that
Substitute for Management

• Substitutes That Replace Managers Influence
• Characteristics of Subordinates Ability,
  Knowledge, Training, Expertise
• Characteristics of Tasks Clarity and Routine
• Characteristics of the Organization Formal,
  Inflexible, Cohesive Work Groups

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LO 7. Five Dimensions of Trust

• Trust Positive Expectation That Another Will Not
  Take Advantage of You
• Dimensions
• Integrity
• Competence
• Consistency
• Loyalty
• Openness to Self Disclosure

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Did You Learn?

• LO 1. Explain What Leadership is and How it
  Affects Behavior, Human Relations, and
  Performance
• LO 2. Describe Leadership Trait Theory
• LO 3. Describe Four Behavioral Leadership
  Theories
• LO 4. Describe Four Contingency Leadership
  Theories
• LO 5. Explain Four Situational Supervisory Styles
• LO 6. Identify Three Characteristics that
  Substitute for Management
• LO 7. Briefly Describe the Five Dimensions of
  Trust

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Reminders

• Finish Chapter 8 Webcourse Assignment before
  Midnight
• Team Exercises
• Skill Building Exercises 8.2 and 8.3
• Next Chapter 9 Motivating Performance