Exploiting mobile communications for library service development: technical possibilities and cultur

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Exploiting mobile communications for library
service development technical possibilities and
cultural implicationsWilliam Foster(National
Genetics Education Development CentreCain
Evans (Birmingham City University)14th November
2007
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Introduction

• Public Libraries in the 21st century should be
  open when people want to use them, including
  evenings and weekends library users should be
  able to get easy access to any book getting
  expert help on setting up their own community
  websites and taking part in the ICT
  revolution. Baronness Blackstone Framework
  for the future, 2003

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Issues for public libraries (1)

• Striking a balance between the traditional and
  the new is a difficult task and trying to provide
  something for everyone, irrespective of age or
  social group, is a hard task.
• Penny Garrod 2004

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Issues for public libraries (2)

• Visited a public library in person 96
• Hold a library card (all libraries) 72
• Have never heard of online databases 30
• Visited the PL website 27
• Visited the PL website (UK) 9
• Have used instant messaging 51
• OCLC 2005

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Overview of presentation

• Public libraries and IT
• The potential for new technologies
• Implications for service provision

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Issues for public libraries (3)

• Construction
• Cost
• Content
• Culture
• (from Cole 2006)

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Infrastructure

• functional mobile digital library systems
  will inevitably be built around robust and stable
  technical infrastructure
• Jones et al HCI Group, Cornell University,
  2000

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Supplier/Library Cooperation

• Sharing and community over duplication and
  isolation
• Reuse over reinvention
• Openness and interoperability over exclusivity
• Experimentation over certainty

Leavesley Project Silkworm 2005
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Ubiquitous computing

• represents the most explicit attempt yet to
  move computing beyond the confines of tool usage
  towards a pervasive penetration of human
  activities, with potentially far-reaching
  effects
• but needs to be
• based on non-intrusive availability.
• Arya 1995

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Potential for new technologies

• RFID
• E-books
• WiFi
• GPS

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PerLS Pervasive Library System Library
2.0 Pervasive Library Services
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System Design
Human Behaviour
Interaction Outcome
Social Attributions
Jones et al IBM 2000
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Issues for public libraries (4)

• The expected user experience
• All encompassing
• Without walls
• Immediate
• Rich
• Participative
• Personalised
• Fulfilling
• Leavesley, Project Silkworm 2005

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THE END!Thank you for your attention