6 Benefits of using Hosted PBX software for Business Communication

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6 Benefits of using Hosted PBX Software for
Business Communication
Every business requires a reliable PBX system to
communicate with its employees and customers.
Today, hosted PBX software has come up as the
latest technology aid for bridging business
communication gaps. The IP PBX system has the
capability of lowering operational costs while
automating several communication tasks. Earlier,
the traditional business PBX phone system
required heavy manual intervention. It also had
the challenge of limited storage. Cloud PBX VoIP
software eliminates both the hurdles and makes
communication seamless. With hosted PBX
software, businesses can enjoy several
advantages. Lets look into some of the perks of
adopting the IP PBX system. Benefits of Hosted
PBX software 1. Save on hardware costs The
service provider takes care of all the hardware
requirements of the hosted IP PBX system. You do
not need to invest in heavy hardware, unlike
traditional business PBX software. Therefore, a
business can enjoy upfront savings with hosted
PBX software.
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2. No downtime during disaster recovery During
disaster recovery, you do not need your customers
to wait. With a hosted PBX software, the call
can be re-routed to IVR or the agents cellphone.
Therefore, it eliminates downtime even when your
business is undergoing disaster recovery. 3.
Round the clock support and maintenance service A
business does not need to recruit an in-house IT
Team for hosted PBX software. Most service
providers offer 247 technical support to resolve
any maintenance issue or technical glitches.
This benefit of Hosted IP PBX software not only
frees you from IT dependence but also saves
expenses on a dedicated IT team. 4. Scale
business as necessary Hosted PBX software comes
with the flexibility for the business to scale up
or scale down the service as per requirement.
Businesses do not need to incur expenses when
they are not using the service. 5.
Customization of features Features such as call
routing, speech analytics, CRM integration, etc.
can be incorporated into your hosted PBX
software. Moreover, you can also opt for multi
tenant PBX software if your business demands
multi tenant billing. Usually, hosted PBX phone
systems offer a set of features. You can also opt
for more add-on features as per your business
needs. 6. Better security through data
encryption Customer information privacy has
become a great concern for businesses
today. Hosted PBX software helps businesses
increase security through data encryption. It
comes with a number of security measures that
prevent data breaches. The Bottom Line Hosted
PBX software serves as the best call management
system for businesses. An IP PBX system can
boost employee productivity by 3.9 weeks per
employee. With the increased flexibility, most
businesses are inclining towards remote and
hybrid models. In the future business landscape,
remote work models may dominate. Under such
circumstances, hosted PBX software serves as the
most cost-efficient solution for facilitating
internal and external business communication.
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HoduSoft is a globally renowned name as a VoIP
software provider. It has introduced a wide
range of products to support and enhance business
communication and collaboration. You may opt for
cloud integration into their premium products to
enjoy the benefits of a hosted IP PBX software.
Check out HoduSofts website to know more about
the HoduPBX software.