What is Hosted Private Branch Exchange (Hosted PBX)?

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What is Hosted Private Branch Exchange (Hosted
PBX)?
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• Hosted Private Branch Exchange (Hosted PBX) is a
  modern and cloud-based telephony solution that
  allows businesses to manage their phone systems
  virtually without the need for traditional
  on-premise hardware. In a Hosted PBX setup, a
  service provider hosts and maintains the PBX
  system in their data centers, and businesses
  access and utilize the system through an internet
  connection.
• With Hosted PBX, organizations can enjoy a wide
  range of advanced communication features, such as
  call routing, voicemail, auto-attendant, call
  forwarding, conferencing, and more. Users can
  make and receive calls using desk phones,
  softphones (software-based phone clients), or
  mobile devices, enhancing their flexibility and
  accessibility.

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Hosted PBX VS Traditional PBX

• A regular PBX and a hosted PBX differ primarily
  in their transmission methods. A hosted PBX uses
  VoIP technology to transmit voice traffic over
  the Internet via a broadband connection for
  calls. At the same time, a conventional analog
  PBX relies on a copper cable to connect to the
  PSTN, providing reliable but basic voice
  conversations.

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Advantages of Hosted PBX

• Setting up has many advantages, but the biggest
  benefit over a traditional PBX is the cost
  savings for initial configuration, setup, and
  ongoing maintenance.
• It offers several key advantages, including
• Flexibility to quickly scale up or down to meet
  need
• On-demand access to local and toll-free phone
  numbers
• Better capacity to handle an increase in incoming
  calls
• Removes the additional expenses related to
  standard PBX setup, maintenance, and updates.
• We improve existing features without incurring
  additional costs and add new features.
• Increased dependability and security
• Sophisticated infrastructure and dedicated
  servers guarantee business continuity with zero
  downtime.

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Conclusion

• Even just the previous years have seen
  significant changes in the workplace. The
  pandemic obligated us to work exclusively from
  home. Several companies switched to hosted PBX
  solutions to enable this, allowing their staff to
  continue taking calls while working remotely.
  Those still using a PBX (such as hotels with
  phones in every room) usually do so because they
  made sizable upfront payments for the hardware
  and software licensing and may still repay the
  debt. Indeed, the nature of the workplace has
  changed from regimented offices to those that
  value greater flexibility. Its time for your
  companys phone system to adapt to the new
  situation.

Want to know more about different types of
business phone solutions
Learn more about the benefits of cloud telephony
Discover how UCaaS streamlines business
communication
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Contact Us

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•  T 91 04069030303 
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