Why Businesses Need Cloud-Based Telephony Systems

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Why Businesses Need Cloud Based Telephony Systems
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What is Cloud Telephony?
Cloud Telephony is a data communications
technology where all communication applications,
switching, and storage devices are hosted at the
service provider premise. Organizations wanting
to start the service of cloud telephony will only
have to pay the monthly charge, and full-fledged
telephony service can be started on traditional
phones, mobile, computer systems, or laptops.
Read more Briefed Pros and Cons of Cloud and
Business Phone System
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Features of Cloud Based Phone System
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Cloud Telephony Features

• Instant activation of a reliable phone number
  Office telephone systems.
• Sales, marketing, support and internal
  communication features.
• Functionality like voicemail, conference bridge
  etc.
• Connectors to ERP, CRM etc.
• Solutions for Retail, E-commerce, IT etc.
• Analytics Insights

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Benefits of Cloud Telephony

• Zero Capital Expense When using a cloud based
  telephone system, there is no need to invest in
  hardware (PBX, Power Backup, Maintenance)
  software or human resources.
• Scalable Solution You can start with one agent
  and scale to unlimited agents on the same
  platform.
• Omnichannel Communication Communicate with your
  customers via all the channels, chat, call,
  social media, etc.

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Who can Benefit from Cloud Telephony?

• All newly registered companies.
• Existing SMEs with a relatively unknown number.
• All newly registered websites.
• Companies attending more than 20 calls per day.
• A company starting a new marketing plan.
• A company starting a new line of business.
• A company starting a new operations unit.

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No need to buy or Install PBX
Before the arrival of cloud-based phone systems,
the majority of the businesses were compelled to
buy or rather overbuy large-sized PBX equipment
that would simply exceed the needs. However, with
cloud-based services, there is no need to install
the PBX or bothering about its operation and
maintenance. Your phone system administrator will
communicate with the service provider on a
web-based dashboard. Since cloud-based phone
systems are manned 24x7, fixing a problem is
quick, and the downtime is minimal.
Read more 5 Important Things to Look for in a
PABX System
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Instant Operation
Cloud-based office telephone systems can be made
operational almost instantly, with no necessity
to buy or install equipment and no requirement of
drilling or running of wires. All you need to
invest is in the handsets or headsets and a call
router, which is relatively very much simple to
set up.
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Contact Us
Address PO BOX 98, Five Dock, NSW 2046 Email
sales_at_genesystel.com.au Phone No 1300836500
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