This course will consist of 4 sections and 9 modules to be broken up over 2 days as follows:

1
This course will consist of 4 sections and 9
modules to be broken up over 2 days as follows
2
All course content is aligned with the Business
Productivity Infrastructure Optimization (BPIO)
Customer Campaign. Enable, Create Demand, and
Service are repeatable modules and remain the
same for all individual Capability courses. The
Sell module is specific to each area of
Capability (ECM, BI or Communication and
Collaboration) and tailored to reflect the
appropriate content and guidance.