Building Capacity and Capability for elearning across

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• Building Capacity and Capability for e-learning
  across
• NHS South Central
• Update on the work of the Core Learning Unit and
  new programme developments.
• Outline the services and support that the Core
  Learning Unit provide.
• The Learning Management System tender and what
  this means for the service.
• Integration of Core Learning Unit with NLMS.

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• The NHS Core Learning Unit (NHS CLU) has
  delivered core learning programmes since October
  2005 following the demise of the NHS University
  (NHSU).
•  
• The Unit is now a hosted organisation within the
  National Health Service. Our programmes are
  funded by the Department of Health in England and
  are, as such, available free of additional
  charges, to NHS staff.
• The NHS Core Learning Unit (CLU) provides a
  curriculum of work-based training courses. The
  courses are transferable, accredited, nationally
  endorsed, as well as being mapped to the
  Knowledge and Skills Framework (KSF), NHS
  Litigation Authority (NHSLA), Healthcare
  Commission (HCC) and sector skills competencies.
• Web Site http//www.corelearningunit.com

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• Services and support supplied by CLU include
• Learner support 5 days a week 9 to 5 either
  by phone on 0845 330 6507 or by email on
  clpu_at_yorksandhumber.nhs.uk
• Services provided
• Help with registration / log-in problems.
• Assistance with certificate / completion
  problems.
• Supply of learner guides to help users understand
  the system.
• Trainer support 5 days a week 9 to 5 by phone
  on 0845 330 6507 or by email on
  clpu_at_yorksandhumber.nhs.uk
• Services provided
• Creation of administrators.
• Production of reports.
• Bulk uploads of staff.
• Supply packs of materials to help with promoting
  / launching the programmes locally.

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• Quality Assurance Policy and Expert Reference
  Groups
• Every programme created by the NHS Core Learning
  Unit is quality assured by an Expert Reference
  Group (ERG) made up of nationally recognised
  experts in the relevant subject area.
• Each ERG meets once every 6 months to evaluate
  the programmes and ensure they continue to be fit
  for purpose.
• If there is a change in policy which causes the
  programmes to no longer be fit for purpose an
  emergency meeting of the relevant ERG can be
  called.
• Currently the CLU is not looking for new members
  to join the ERG, however, we welcome feedback and
  evaluation of the programmes which can then be
  brought to the attention of the ERGs when they
  next meet.

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• Programmes Currently Available
• BOC Medical Gas Safe Nurse Training.
• Child Protection Awareness In Health.
• Customer Care Face to Face Programme.
• Disability Awareness.
• Equality and Diversity (Respect for People).
• Face to Face Materials.
• Fire Safety Awareness.
• Food Nutrition and Hydration in Health and Social
  Care.
• Health and Safety Awareness.
• Infection Prevention and You Clinical.
• Infection Prevention and You Non Clinical.
• Principles of Infection Prevention.
• Infusion Devices.
• Manual Handling.

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• Websites to access Core Learning Unit Programmes
• Via http//www.corelearningunit.com and
  http//nhsclu.intuition.com can be launched .
• Directly http//nhsclu.intuition.com

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• Programmes Currently Available Update
• Infection Control
• Waste and Sharps module has been updated to keep
  in line with the latest changes in policy in this
  area.
• New Clinical Modules have been launched which
  cover the following areas
• An Introduction to Clinical Infection Prevention
  and Control.
• Vascular Access Devices 1.
• Vascular Access Devices 2.
• Short-term Catheters.
• Long-term Catheters.
• Note The new catheter modules will not be
  released until the end of the year.
• Rationale for new Infection Control Clinical
  modules part of the series of programmes
  designed to further support the infection
  prevention and control agenda.

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• Programmes Currently Available Update
• Social Care
• New Social Care platform launched which contains
  a Social Care version of the Infection Control
  programme.
• Rationale for social care version Infection
  Control has been identified as a national
  priority by the Department of Health, therefore
  there is a clear need for consistent and
  transferable learning relating to Infection
  Control, which can be delivered across Health and
  Social Care Sectors.
• Social Care version developed in consultation
  with SCIE and other Social Care sector
  organisations. Accessed at http//care.corelearnin
  gunit.nhs.uk
• Grouping on the site is organised by SHA regions.
• Currently supported by Yorks and Humber SHA and
  North East SHA exploring funding options with
  all ten SHAs and the Department of Health.

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• Programmes Currently Available Update
• Food, Nutrition and Hydration in Health and
  Social Care (Launched in August 2008)
• The programme was developed with and for the
  Health and Social Care Sector, and is a short 2
  hour online programme, consisting of 5 modules.
  It is designed to support existing initiatives
  such as the Nutrition Action Plan and bring
  together some of the key tools, techniques and
  best practice in use in this area.
• Programme aims to
• Raise awareness and increase the understanding of
  the importance of nutrition and hydration as
  essential ingredients of life.
• Identify practical ways that all those involved
  in hands-on service user care Nurses, Carers,
  Health Care Assistants, Care Assistants,
  Volunteers, can ensure that service users consume
  their food and drink.
• The key message being food and water are very
  important to quality of life without them you
  die.
• A 6th module on the Basics of Nutrition and
  Hydration is coming soon as well as further
  modules to be confirmed.

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• Programmes Currently Available Update
• Food, Nutrition and Hydration in Health and
  Social Care (Launched in August 2008)
• Programme available on www.corelearningunit.nhs.uk
  for Health Sector staff and on
  http//care.corelearningunit.nhs.uk for Care
  Sector staff.
• The programme is mapped to Knowledge Skills
  Framework, National Occupational Standards, the
  Skills Sets for Care.
• Quality Assured through a standing Expert
  Reference Group of Health, Social Care and
  education specialists.
• For the development of the programme the Expert
  Reference Group was broken down into two separate
  groups the Technical Management Group who
  constructed the content and a Project Management
  Group who then checked that the content was fit
  for purpose.

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• Programmes Currently Available Update
• Mentoring for Success (Launched in September
  2008)
• Supports implementation of an effective mentoring
  infrastructure within a variety of health and
  care environments.
• Delivered face to face in the workplace by
  trained facilitators appointed by the Trust.
• Programme comprises of a one-day facilitated
  workshop, a Facilitator and Mentor pack and
  supporting DVD.
• The hard copy folder containing all the materials
  is available by contacting clpu_at_yorksandhumber.nhs
  .uk
• 1 free folder per trust subsequent folders will
  need to be paid for to cover printing costs.

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• Upcoming Programmes
• Immunisation and Vaccination
• Rationale for development need for consistent
  and transferable learning for professional groups
  undertaking immunisations and vaccinations.
• 3-hour e-learning programme that links into
  further practical training through a personal
  action plan guided by the learners clinical
  supervisor.
• Programme objectives
• Enhance and update knowledge and understanding of
  immunology and vaccines.
• Increase confidence in delivery of vaccines.
• Consistently demonstrate good practice in the
  area of immunisation.
• Will be launched in January 2009.

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• Upcoming Programmes
• Public Health Awareness
• NHS Core Learning Unit and the Open University
  are working together to create a new Public
  Health Awareness online training programme using
  existing Open University materials.
• As with all new programmes content developed by
  an ERG for Public Health Awareness.
• Will be launched in January 2009.

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• Upcoming Programmes
• Higher Education Institutions Project
• Project to explore opportunities for Higher
  Education Institutions (HEI) to access CLU online
  learning materials.
• One HEI pilot site in each SHA region.
• Pilots commence September 2008.
• Project will be complete by August 2009.

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• General Programmes Update
• A review and re-development of fire safety,
  manual handling and health and safety will be
  taking place within the next 6 months.
• The first of these programmes to be re-developed
  will be the fire safety, to ensure they are all
  up to date with policy and legislation, alongside
  updating them in line with new technology and
  graphics to keep the e-learning current and
  increase usability.

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• Current Core Learning Unit Platforms
• The NHS Core Learning Unit has historically had
  two sites one run by Intuition who provided the
  Infection Control programme and another run by
  Serco which hosted all the other programmes.
• This was a historical decision created before CLU
  was established.
• As some Trusts were having difficulties with the
  Java requirements of the Serco site. The
  decision was taken to also host the other
  programmes on the Intuition site which did not
  have the Java Virtual Machine requirement which
  proved difficult for some organisations.
• The benefits of accessing the Intuition site for
  all programmes are
• One point of access for all programmes and
  reporting.
• New programmes such as the Food, Nutrition and
  Hydration programme and the Child Protection
  programme are only available via the Intuition
  site.
• Lower technical requirements.
• The NHS Core Learning Unit would therefore advise
  that all new starters use the Intuition site
  http//nhsclu.intuition.com which is located at
  www.corelearningunit.nhs.uk and can also be
  accessed directly.

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• Future Core Learning Unit Platform
• The Serco site will continue to run for those who
  wish to continue using it at the present time.
  However, there is currently an Official Journal
  of the European Union (OJEU) tendering process
  taking place for the CLUs new Learning
  Management System.
• Once the tendering process has been completed
  there will be just the one site.
• All historical data from both sites will be kept.

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• Websites to access Core Learning Unit Programmes
  http//www.corelearningunit.com or
  http//nhsclu.intuition.com
• Getting Started
• To access the programmes you must first register
  for an account.
• To register for the first time, please follow the
  instructions below-
• Go to http//nhsclu.intuition.com and you will
  see the following screen-

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• My Learning
• Click the My Learning tab to access your
  personalised training plan. This section is
  sub-divided into three areas to make it easier
  for you to find the courses, tutorials or exams
  you want to study.
• My CoursesThis area provides an alphabetical
  listing of all the courses you have been assigned
  by your training administrator. A course is a
  group of tutorials and/or exams.
• Green means that you have not started the course.
  
• Yellow means that you have started, but not
  completed, the course.
• Red means that you have completed the course.

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• My Progress
• This section provides you with a detailed report
  of your training progress. The following
  information is provided
• Tutorials studied this lists all the tutorials
  you have studied.
• Last study date this details the last date you
  studied a given tutorial.
• Study time this records the amount of time you
  spent studying each listed tutorial.
• Content viewed this details the amount of
  content studied in a tutorial.
• Score this gives you the score you received in
  the tutorial test, if applicable.
• Status this gives you an indication of how far
  you progressed in a tutorial. The status may be
  Passed You have passed the tutorial test
  Failed You have failed the tutorial test
  Completed You have viewed all screens in the
  tutorial Incomplete You have viewed some
  screens but have not attempted the Evaluate
  phase.

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• Fire Safety / Manual Handling / Health Safety
  The certificates for these programmes are located
  at the end of each of the assessments for each
  module. These need to be printed at the time of
  completion using the link provided as circled on
  the link below

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• Certificates - Infection Control The certificate
  for the Infection Control programme is located in
  the My Progress section of the site. To obtain
  your certificate please click on the link as
  circled on the screen below

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• Glossary
• The Glossary is a user-friendly reference tool
  containing over 4,000 terms.
• Where do I access the Glossary?
• The Glossary can be accessed from the login page
  and the user's home page.
• How do I find a term?
• Simply enter a keyword or term into the search
  box and click the Search button. Where
  appropriate, related terms, tutorials and web
  sites are listed under each definition. For tips
  on advanced searching techniques, see 'How Do I
  Search?' within the Glossary page.

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• Building Capacity and Capability for e-learning
  across
• NHS South Central
• The Workshop
• During the workshop
• Participate! Contribute to the discussion in your
  group.
• Ask questions of other group members.
• Share and note down your experiences of
  implementing/accessing the CLU
• Whats gone well?
• Do you have common issues? What are they?
• Share the barrier you selected in Q.4 with your
  group
• In your group, discuss and note down ideas how
  your barriers might be overcome. Think about
• What steps CLU could take?
• What steps NESC could take?
• What steps your organisation could take?

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• Building Capacity and Capability for e-learning
  across
• NHS South Central
• THE WORKSHOP
• In terms of your organisation, what barriers have
  you experienced implementing / accessing the CLU
  programmes?
•   how did you resolve them?
•  What barriers remain?
•  Select one barrier that you would like to work
  on during the workshop session.
• AFTER THE WORKSHOP
•  
• Think about your contribution to any suggested
  improvements and list 3 actions you could take to
  make improvements
• ?
• ?
• ?