Company background

1
Company background
Insert your logo here

• -----
• -----
• -----
• -----

Insert clipart or picture if desired
2
How we use Oracle Service Cloud
Insert your logo here

• -----
• -----
• -----
• -----

Insert clipart or picture if desired
3
Benefits derived from solution
Insert your logo here

• -----
• -----
• -----
• -----

Insert clipart or picture if desired
4
Challenges we faced
Insert your logo here

• -----
• -----
• -----
• -----

5
Knowing what we know now ..
Insert your logo here

• -----
• -----
• -----
• -----

Insert clipart or picture if desired
6
Roadmap of functionality rollout based on our
priorities
Insert your logo here

• -----
• -----
• -----
• -----

Insert clipart or picture if desired
7
Appendix
8
User Group Overview

• User Groups are free, customer-organized regional
  groups.
• Meetings are held at customer or Oracle
  facilities.
• User group members drive the agenda.
• User groups are not sales events. They about
  customers connecting with each other and where
  appropriate, Oracle experts.
• No experience is required.
• Refreshments and lunch are provided.

9
Customer Benefits of Participating in User Group

• Network with their peers
• Learn how other companies are successfully
  utilizing Oracle Service Cloud
• Share their ideas and experiences around using
  Oracle Service Cloud
• Stay updated on industry trends, best practices,
  product
• functionality, resources and events
• Collaborate on actionable ideas, tips, and tricks
  for improving
• their customer experience