Santa Barbara County

1
Ensuring Operational Survival After a
DisasterBusiness Continuity Planning for
Nonprofits

• Presented by
• Santa Barbara County
• Voluntary Organizations Active in Disaster

2
CreditsPresentation content originally prepared
by or based on work from

• Grace McIntosh Natalie SchaeferAmerican Red
  Cross
• Tracey VardasSLO County Office of Emergency
  Services
• Mike ManchakEconomic Vitality Corporation
• Ready Business by www.ready.gov
• Small Business Administration
• California Volunteers Fritz Institute
• University of Missouri Outreach and Extension

3
Facilitators

• James Caesar, Campus Emergency Manager UC Santa
  Barbara
• Eric Dahl, VOAD Coordinator Santa Barbara San
  Luis Obispo Counties

4
Could it happen here?
5
(No Transcript)
6
Hazardous Materials Release on US 101, 1984
7
La Brea Fire, 2009
8
Tea Fire, 2008
9
Northridge Earthquake, 1994
10
Santa Barbara Earthquake, 1925
11
Santa Barbara Earthquake, 1925
12
(No Transcript)
13
Paso Robles Earthquake, 2003
14
Guadalupe Flooding, 2010
15
La Conchita Mudslide, 1995
16
La Conchita Mudslide, 1995
17
(No Transcript)
18
Could it Happen to Your Organization?

• YES!

One in four companies experienced a disaster in
the last five years.
19
Santa Barbara County Facts

• 91 of Americans live in places at moderate to
  high risk of earthquakes, volcanoes, tornadoes,
  wildfires, hurricanes, flooding, high-wind damage
  or terrorism.
• Santa Barbara County moderate to high risk
  category.
• Santa Barbara County has experienced over 60
  disasters since 1900.

20
What Could Be the Consequences?

• 68 of business never reopen after losing their
  computers.
• 75 of businesses without business continuity
  plans fail within three years of a disaster.

21
What Could Be the Consequences?

• After a major flood, fire, terrorist attack, or
  widespread pandemic influenza, local businesses,
  nonprofits, and government agencies could be
  disrupted for days, weeks, and even months.

22
How Long Would It Take Your Organization to
Recover?
Paso Robles Earthquake, 2003
23
Imagine

• 40 of your employees are too sick to report to
  work.
• Your business will be shut down for at least two
  weeks.
• Suppliers will not deliver critical resources for
  three to four months.

24
What Can You Do?
25
Many Disasters Can be Prevented

• The most common - and preventable - disasters for
  which insurers pay often unnecessary claims each
  year are caused by
• Fires
• Water leaks
• Power outages
• Virus attacks
• Facility liability issues
• Human errors
• Advanced planning can prevent these disasters!

26
Reasons Given for Not Preparing

• Havent thought about it.
• Think it wont will happen.
• Think nothing would be effective.
• Dont want to think about it.
• Dont know how to prepare.
• Takes too much time.
• Costs too much money.

27
Four Stages of Denial

• It wont happen.
• If it does happen . . . it wont happen to me.
• If it does happen to me . . . it wont be that
  bad.
• If it happens to me and its bad . . .theres
  nothing I can do about it anyway.

28
Are any of these reasons really good enough to
justify not being prepared?
29
What is Business Continuity Planning?

• The process of developing arrangements and
  procedures in advance that enable an
  organization to respond to an event so that
  critical business functions continue with planned
  levels of interruption or essential changes.

30
The Benefits of Business Continuity Planning

• In the event of a natural or man-made disaster, a
  BCP can
• Protect the health and safety of staff,
  volunteers, and clients.
• Enable you to continue meeting the needs of
  clients who depend on your services.
• Protect your reputation, partner agencies, and
  community.

31
Plan the Project to Ensure Success

• Gain Institutional Support
• Sponsor
• Key influencers
• Manager
• Consultant
• Plan the Project
• Set milestones
• Assign team members
• Plan tasks
• Prepare for challenges

32
Ten Planning Milestones

• Conduct project kick-off meeting
• Prioritize critical resources and operations
• Sponsor employee preparedness presentations
• Complete crisis management plan
• Secure lists of primary and alternate suppliers
  and contractors

33
Ten Planning Milestones

1. Secure lists of primary and alternate
   distributors and partners
2. Complete emergency communications plan
3. Complete payroll, AR AP continuity plan
4. Review insurance coverage
5. Protect IT infrastructure and data

34
Maintain and Exercise Your Plan

• Assign a coordinator
• Establish a plan maintenance schedule
• Review and update every 6 months
• Test annually

35
Lets Get Started!